Last Minute Cottages Reviews 

1,656
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, making the entire search and booking process remarkably quick and straightforward. Travelers also love the wonderful natural locations and report that the accommodations are exceptionally clean, comfortable, and well-equipped for a truly relaxing stay. Some reviewers were not happy with unexpected booking cancellations and frustrating issues regarding property availability shortly after completing their payment. A few other people also felt that certain properties suffered from severe cleanliness problems, unpleasant odors, and noticeable maintenance issues.

What people talk about most

Booking process

People report positive experiences with the booking process, describing the system as fast, efficient, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the fast, efficient, and... See more

Website

Reviewers highlight positive aspects of website, describing it as very easy to use and navigate with clear... See more

Location

Clients share positive opinions on location, highlighting it as a great base for exploring the area with easy... See more

Facilities

Customers had ambiguous experiences with facilities, ranging from severe cleanliness and maintenance issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more

Rated 5 out of 5 stars

Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far... See more


Company details

  1. #7 of 9 best companies in Cottage
  2. #26 of 35 best companies in Vacation rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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4.4

All reviews

(1,656)

107 reviews in the last 12 months

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Rated 3 out of 5 stars

Plenty of detail about the properties…

Plenty of detail about the properties but not always showing whether there's a bath or just a shower and, for medical reasons, I can't shower. (Don 't ask!); useful to have previous customers' reviews but are some negative comments omitted? there seemed to be none! Otherwise no complaints. I'd've liked to've given 3.5 stars

6 August 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Angus,

Thank you for your honest and helpful feedback — we really appreciate it.

We're glad to hear you found the property details informative and the site generally useful. We're always working to improve the website and the clarity of our listings, so your comments are incredibly helpful.

Regarding reviews, we always display the most recent ones to ensure customers benefit from a fair and balanced selection — both positive and negative. That said, when a property has fewer reviews, it can sometimes appear less balanced, but please rest assured we're committed to transparency.

Thanks again for taking the time to share your experience booking with us.

Best wishes,

Rebecca

Rated 5 out of 5 stars

We wanted a last minute break in West…

We wanted a last minute break in West Wales. We wanted a space with a garden to run two small boys and a dog. But easily accessing local towns and beaches.
The website was easy to use. Gave a good range of options.
Payment was simple and post booking support really exceptional.
We are really looking forward to our weekend away. Diolch.

15 July 2025
Rated 1 out of 5 stars

Disgusted!

We stayed at the Casa Del Artista ground floor apartment with my family and I will not be recommending this unpleasant place to anyone that wishes to stay here in the future.
We had booked our stay there for 4 nights and arrived on the 4th of July 2025 but checked out 24 hours after as we could not physically stay 1 more night there.
At the beginning of our arrival we had issues with check in, during our arrival we could not help but notice the apartment was not in fact clean. In fact, it was completely filthy, sticky floors, sand under the foot stool, dust on every peace of furniture in each room, bedrooms were damp and humid with no access to open up a window to air out the damp smell. Each room was decorated very poorly as it is such a dark apartment, poor lighting through out the property, dark laminate floor boards, dark walls with bad scratches all over, dark rugs with stains on them. The throws were dirty and already used by the looks of it as there was food stains on them and it smelt of wet dog.
If you are also traveling for business I do not recommend there as the wifi and phone signal is very bad. The only room I could do my work in was the front garden which is open to all public.
Oven had previously been used and had grease inside it, kettle water had not been emptied prior to our arrival, insect bites throughout our duration of our stay, hence one of the main reason we had to vacate and go back home early. We have stayed in plenty of luxury apartments all over and this has been by far the worst one yet.
We have had such an unpleasant experience with the owner that had only managed to respond to our previous matters 24 hours later and did not answer our constant phone calls that day either.
Owner refused to send a refund and had the cheek to try and turn all blame back on us after seeing all evidence. I’ve also attached photos for everyone’s awareness.

4 July 2025
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and the concerns you've raised.

However, I have been unable to locate a booking. In order to address your concerns appropriately. In which case I have requested further details via TrustPilot.

If you could please respond to this request, as we take health and safety concerns seriously and I would like to investigate this further.

I look forward to hearing from you!

Katie Mulhall

Rated 1 out of 5 stars

Total rubbish.

Total rubbish.
Made a booking, 30 minutes later was cancelled by them, then tried getting a refund but could not actually speak to anybody, only a wattsapp chat which is automated and no help at all.
Avoid this company!!!!!!!!

5 July 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello Tim,

Thank you for your feedback. However, I’m very sorry to hear that your booking was cancelled.

Please note that we act only as listing agents and do not control the availability shown on our website. We're also unable to cancel bookings, as cancellations are handled directly by the property manager.

Although, I truly understand how upsetting it must be to have your booking cancelled and then struggle to reach an agent for an explanation.

I will contact you today to discuss this further, as I want to ensure this matter is resolved for you. Please keep an eye out for any emails from me.

All the best,
Katie Mulhall

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