Last Minute Cottages Reviews 

1,657
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, making the entire search and booking process remarkably quick and straightforward. Travelers also love the wonderful natural locations and report that the accommodations are exceptionally clean, comfortable, and well-equipped for a truly relaxing stay. Some reviewers were not happy with unexpected booking cancellations and frustrating issues regarding property availability shortly after completing their payment. A few other people also felt that certain properties suffered from severe cleanliness problems, unpleasant odors, and noticeable maintenance issues.

What people talk about most

Booking process

People report positive experiences with the booking process, describing the system as fast, efficient, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the fast, efficient, and... See more

Website

Reviewers highlight positive aspects of website, describing it as very easy to use and navigate with clear... See more

Location

Clients share positive opinions on location, highlighting it as a great base for exploring the area with easy... See more

Facilities

Customers had ambiguous experiences with facilities, ranging from severe cleanliness and maintenance issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more

Rated 5 out of 5 stars

Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far... See more


Company details

  1. #7 of 9 best companies in Cottage
  2. #26 of 35 best companies in Vacation rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,657)

108 reviews in the last 12 months

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Rated 1 out of 5 stars

Total rubbish.

Total rubbish.
Made a booking, 30 minutes later was cancelled by them, then tried getting a refund but could not actually speak to anybody, only a wattsapp chat which is automated and no help at all.
Avoid this company!!!!!!!!

5 July 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello Tim,

Thank you for your feedback. However, I’m very sorry to hear that your booking was cancelled.

Please note that we act only as listing agents and do not control the availability shown on our website. We're also unable to cancel bookings, as cancellations are handled directly by the property manager.

Although, I truly understand how upsetting it must be to have your booking cancelled and then struggle to reach an agent for an explanation.

I will contact you today to discuss this further, as I want to ensure this matter is resolved for you. Please keep an eye out for any emails from me.

All the best,
Katie Mulhall

Rated 3 out of 5 stars

HAVING MADE A MISTAKE ON OUR BOOKING…

HAVING MADE A MISTAKE ON OUR BOOKING FORM i AM FINDING IT NEARLY IMPOSSIBLE TO CONTACT THE COMPANY THAT HAVE SENT CONFIRMATION OF OUR HOLIDAY

9 June 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello John,

Thank you for reaching out, and I’m truly sorry to hear about the difficulties you’ve encountered.

I completely understand how frustrating it must be to want to amend your booking, yet find it a struggle to get in touch with your appointed property manager.

I sincerely apologise for any inconvenience this has caused and want to assure you that I will be contacting you personally to assist in resolving this matter as quickly as possible.

In the meantime, thank you again for your patience.

Katie.

Rated 4 out of 5 stars

First class efficiency

Great easy to use site nice and quick needed the receipt for tomorrow for it within seconds of payment it's my partner's 57 th birthday and part of her present the dates we are booked for is our 19th anniversary so yeah brilliant just hoping for good weather and fun times once we get there

5 June 2025
Rated 5 out of 5 stars

A Wonderful Stay at Preston Cottage

A Wonderful Stay at Preston Cottage, Bexhill-On-Sea.

We had such a lovely time at Preston Cottage! From the moment we arrived, we were welcomed with warmth and genuine hospitality by Leonora, Darren, Max, and Monty. They are truly wonderful people who make you feel right at home.

The cottage itself is beautiful and cozy, with stunning views from the windows that you’ll never tire of. It’s a perfect place to relax and unwind, and absolutely ideal for families. Their two friendly dogs, Maple and Ireland, added a special touch to our stay – they’re so sweet and well-behaved.

The location is also great – just a 5-minute drive to the seaside, which made for easy trips to the beach and nearby attractions.

We couldn’t have asked for a better place to stay. Highly recommended – we’ll definitely be coming back!

31 May 2025
Unprompted review
Rated 5 out of 5 stars

We had a truly wonderful stay at this…


We had a truly wonderful stay at this charming countryside cottage. The location was peaceful and beautifully surrounded by nature, making it the perfect escape from the city. The cottage itself was spotless, cozy, and well-equipped with everything we needed for a relaxing break. We especially loved the fireplace and the stunning views from the garden. The hosts were kind, responsive, and made us feel very welcome. We would happily return and highly recommend this lovely place to anyone looking for a quiet and comfortable countryside retreat.

9 May 2025
Rated 5 out of 5 stars

Great service

It was easy to use the website and when I had questions I was able to speak with someone promptly. They were very friendly and efficient.

8 May 2025

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