I was delighted with the advice and support I received from Jenny Gillespie. I can’t praise her highly enough. She genuinely cares about her customer and took her time to get the best deal available,... See more
Company replied
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See what reviewers are saying
I have used Laurie Ross for 7 years re my Car Insurance. All the employees are happy to explain the insurance premium to you in a most professional, yet straightforward manner. I also like the fact th... See more
Company replied
Team members are efficient, great comms style, supportive, positive, sorted out a very good insurance deal for us in a matter of days. Special thanks to Louise
Company replied
Both my wife and I have enjoyed dealing with Sharon Govan at the Mount Florida branch for insurance for our cars and the house. The quality of the cover and the quotes were far better that we could ge... See more
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Company details
- Insurance broker
- Car and Motor Insurance Agency
- Business insurance company
- Caravan and Motorhome Insurance Company
- Home Insurance Agency
Written by the company
Howden is the new name for Laurie Ross. At Howden we provide car, home, van and a range of other insurance services. We are passionate about client service, and believe that the best way to support you and deliver real value for money is through our teams of friendly and experienced staff based in our local branches. Howden Insurance is an independent insurance Broker serving personal, commercial, and private clients. With over 200 local offices and branches, we’re trusted by over 1,000,000 clients across the UK and Ireland. We provide access to a wide range of personal and business insurance policies and assist you with your claims in times when you need us the most.
Contact info
37 Carmunnock Road, Mount Florida, G44 4TZ, GLASGOW, United Kingdom
- 0141 212 9555
- reviews@howdeninsurance.co.uk
- www.laurieross.com
The staff are quick and efficient
The staff are quick and efficient , and happy to help 😃
10 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Chris, thank you for taking the time to leave us a review. We are glad to hear that you found us quick and efficient!
The Laurie Ross Team
Very helpful in getting insurance…
Very helpful in getting insurance renewed would highly recommend them
Thank uou Mareen and the team
22 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Richard, thanks for the 5 stars! Maureen and the rest of the branch will be delighted to hear your comments, and we were happy to help you with your renewal.
The Laurie Ross Team
Always professional and very helpful
Always professional and very helpful, I have used this branch of Laurie Ross for many years. My first choice for insurance needs.
26 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Diana, thank you for taking the time to leave us a review. We are happy to hear that you found us helpful and professional, and thank you for using us for years!
The Laurie Ross Team
Friendly and efficient broker
Quick response to online enquiry. Friendly helpful and above all knowledgeable response. Louise understood my situation and was very clear with options and timescales for a quote. Got me a great price and was very efficient with payment and documents. Basically everything you would hope an insurance broker would be - highly recommend.
25 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Calum, thanks for the 5 stars! Louise will be over the moon to hear your comments and we are glad that we could get you a good price. Thank you also for saying that you would recommend us!
The Laurie Ross Team
Excellent to deal with and nothing was…
Excellent to deal with and nothing was a problem from start to finish. I look forward to using Laurie Ross for my insurance for years to come. First class!
2 October 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Grahame, thank you for taking the time to leave us a review. We are delighted to hear that we were excellent to deal with and we look forward to seeing you again!
The Laurie Ross Team
Thanks for getting the best quote for…
Thanks for getting the best quote for myself, qick and smooth
27 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Robert, thanks for the 5 star review! We are happy to hear that our process was quick and smooth.
The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Hi James, thank you for taking the time to leave us a review. We are happy to hear that you found us helpful and that we listened to your needs!
The Laurie Ross Team
Im a long standing customer because…
Im a long standing customer because they are so easy to deal with.
30 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Scott, thanks for the 5 stars! We appreciate you for taking the time to leave us a review and we thank you for saying we were easy to deal with!
The Laurie Ross Team
Brilliant and smooth renewal process…
Brilliant and smooth renewal process once again.
Ive been insured with Laurie Ross for 4 years now. I just wish it had been longer.
I was talked through the process and my documents and given the best price.
I cannot recommend them highly enough. The staff are a credit to the company and a joy to speak to.
Heres to many more years of happy driving with them
18 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Alice, thanks for the 5 stars! We are so pleased to hear your comments and really appreciate you for saying that you would recommend us. We were more than happy to help you with your renewal!
The Laurie Ross Team
Insurance quotes shettleson branch
Hi just to thank Lorraine at shettleson branch was very helpful with my insurance and got me a great price for my renewal that's why I have went with them other companies couldn't match they're quotes thanks again Lorraine
18 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Neil, thank you for taking the time to leave us a review. Lorraine will be pleased to hear your comments and we are glad that we could get you a good price.
The Laurie Ross Team
Car insurance
Great service when renewing car insurance. Girls lovely to deal with, always very helpful
13 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Lyn, thanks for the 5 stars! We are happy to hear that you found us helpful and that you enjoyed our service.
The Laurie Ross Team
Big shout out to Eileen at Laurie Ross…
Big shout out to Eileen at Laurie Ross for the excellent customer service, care and support she provides. And of course the rest of the team. Keep doing what your doing you’re awesome 🤩
20 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Bridget, thank you for taking the time to leave us a review. Eileen will be delighted to hear your comments, and we are happy to hear that you found our customer service excellent, Thanks again.
The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Alfred, thanks for the 5 stars! We are pleased to hear that you found our process quick and uncomplicated.
The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Gerald, thanks for the 5 stars! We are happy to hear that we could find you a good deal and thank you for saying we are a smashing company!
The Laurie Ross Team
20 plus years with laurie ross.
great branch and company, looks after all my needs from home to personal, staff more than helpfull, recommended.
17 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Robert, thank you for taking the time to leave us a review, We are happy to hear that we were helpful and that you would recommend us!
The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Robert, thanks for the 5 stars! Thank you also for saying that we were helpful.
The Laurie Ross Team
I spoke with Maureen and i was…
I spoke with Maureen and i was impressed with the level of service and attention to detail. She stayed after 5pm to help me set up my insurance a real credit to the company.
11 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Dani, thank you for taking the time to leave us a review. Maureen will be happy to hear your feedback and we are happy to hear we could take care of your insurance needs.
The Laurie Ross Team
Was dealing with Gillian was very quick…
Was dealing with Gillian was very quick at get in me insurance for a commercial property. Good company to deal with and very knowledgeable. I'll definitely use them again. Kind regards Marc
9 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi there, thanks for the 5 stars! Gillian will be delighted to hear your feedback and thank you for saying you'd use us again!
The Laurie Ross Team
Very helpful and experienced staff
Very helpful and experienced staff , helped us with our shop insurance,just renewed our policy again , highly recommended
12 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Alan, thank you for taking the time to leave us a review. We are glad to hear that you found us helpful and that you would recommend us!
The Laurie Ross Team
Always friendly and attentive I would…
Always friendly and attentive I would highly recommend
7 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Hugh, thanks for the 5 stars! We are over the moon to hear that you found us friendly and attentive! Thank you for saying that you would recommend us also.
The Laurie Ross Team
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