I was delighted with the advice and support I received from Jenny Gillespie. I can’t praise her highly enough. She genuinely cares about her customer and took her time to get the best deal available,... See more
Company replied
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I have used Laurie Ross for 7 years re my Car Insurance. All the employees are happy to explain the insurance premium to you in a most professional, yet straightforward manner. I also like the fact th... See more
Company replied
Team members are efficient, great comms style, supportive, positive, sorted out a very good insurance deal for us in a matter of days. Special thanks to Louise
Company replied
Both my wife and I have enjoyed dealing with Sharon Govan at the Mount Florida branch for insurance for our cars and the house. The quality of the cover and the quotes were far better that we could ge... See more
Company replied
Company details
- Insurance broker
- Car and Motor Insurance Agency
- Business insurance company
- Caravan and Motorhome Insurance Company
- Home Insurance Agency
Written by the company
Howden is the new name for Laurie Ross. At Howden we provide car, home, van and a range of other insurance services. We are passionate about client service, and believe that the best way to support you and deliver real value for money is through our teams of friendly and experienced staff based in our local branches. Howden Insurance is an independent insurance Broker serving personal, commercial, and private clients. With over 200 local offices and branches, we’re trusted by over 1,000,000 clients across the UK and Ireland. We provide access to a wide range of personal and business insurance policies and assist you with your claims in times when you need us the most.
Contact info
37 Carmunnock Road, Mount Florida, G44 4TZ, GLASGOW, United Kingdom
- 0141 212 9555
- reviews@howdeninsurance.co.uk
- www.laurieross.com
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Peter, thank you for taking the time to leave us a review. We are glad to hear that we could help you and thank you for the 5 stars!
The Laurie Ross Team
Laurie Ross Rutherglen 5 star service…
Laurie Ross Rutherglen 5 star service 5 star support from the five star staff
29 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Lee, thanks for the 5 stars! The team at Rutherglen will be over the moon to hear your feedback and we appreciate you taking the time to leave us a review.
The Laurie Ross Team
Was pleasantly surprised to see a…
Was pleasantly surprised to see a REDUCTION in this years premium so saved myself the time to look elsewhere. Vehicle cost was less than 300 but the car is 10+ so add-ons not really an option! Everything done in one phone call and docs in my inbox within a few hours.
29 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Robert, thanks for the 5 stars! We are delighted to hear that we could get you a reduced rate and that we could sort things for you quickly!
The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Mario, thank you for taking the time to leave us a review. We are happy to hear that you found us great and thank you for renewing with us!
The Laurie Ross Team
Excellent service!
1 September 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Peter, thanks for the 5 stars! We are glad you enjoyed our service. Thanks again,
The Laurie Ross Team
Fantastic as usual
Renewed my taxi insurance ten years in a row Maureen was fantastic as usual
29 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Hi Paul, thanks for the 5 stars! Maureen will be delighted to hear your feedback, and thank you for staying with us for 10 years!
The Laurie Ross Team
Commercial department very…
Commercial department very professional. Second year renewal and again the best quote with a well known insurer.
28 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you John for taking time to leave us a 5 star review. Our team will be delighted! The Laurie Ross Team
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you David for taking time to leave Audrey review. She'll be over the moon with 5 stars! The Laurie Ross Team
Very professional service
All the options to renew my motorcycle insurance were explained and the whole process was over in no time at all. Furthermore all options around policy cancellation should this be needed were well detailed.
22 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you James for taking time to leave us a wonderful 5 star review., it's very much appreciated. The Laurie Ross Team
got a phone call about my insurance…
got a phone call about my insurance renewal and once again excellent service..
21 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thanks Richard for our 5 stars! The Laurie Ross Team
excellent service from Kelly and Carol at the Kirkintilloch…
Kelly and Carol at the Kirkintilloch office were really helpful, and patiently answered all my questions. They made it very easy to set up my house insurance, and listened to everything I needed. Thank you!
23 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you for our 5 stars and lovely words for Kelly & Carol, it's very much appreciated. The Laurie Ross Team
Had a wonderful call from Elaine to…
Had a wonderful call from Elaine to talk over my renewal and once again was given a great deal so more than happy to continue be a very happy customer
23 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Elaine will be delighted to hear this Stuart. Many thanks, the Laurie Ross Team
With LR pre-pandemic and now again
With LR pre-pandemic and now again, staff are extremely polite & professional.
Thanks to ALL at Rutherglen branch
20 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you for taking time to leave us a 5 star review. The Laurie Ross Team
Seamless transition from my old…
Seamless transition from my old insurance provider to a new a new one job well done thanks to the team at Shettleston road.16
16 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you William, our Shettleston team will be over the moon with 5 stars. The Laurie Ross Team
100% professional experience done while…
100% professional experience done while a was in the office done the insurance and Clare made you feel welcome nice chat while the process was done 10 star for perfection thank you laurie ross
12 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you Maurice for taking time to leave Clair a wonderful 5 star review, she'll be delighted. The Laurie Ross Team
Maureen was ace
Maureen made it quick and easy to get it all done and chased a deal up for me
31 July 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Maureen will be delighted to hear this Andrew, many thanks. The Laurie Ross Team
Great staff at Hamilton branch
The staff I dealt were very good, well spoken and really helpful. Got my insurance sorted for my new property.
6 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thanks Jill for our 5 stars! The Laurie Ross Team
Just like last year my home insurance…
Just like last year my home insurance organised by the agent involved with no fuss & in a friendly helpful manner.
Thanks once again
1 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thanks Gerry for our 5 stars! Our Hamilton team will be very happy. The Laurie Ross Team
Very good advice and helpful operator
Very good advice and helpful operator , her experience was evident, whole experience flawless, thank you Sharon
6 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
Thank you Karen for taking time to leave us a 5 star review, it's very much appreciated. The Laurie Ross Team
My experience was so good the way deal …
My experience was so good the way deal one of your staff member was so decent helpful and professional that's why I given you 5 star 🌟
1 August 2024
Unprompted review
Reply from Howden Insurance (Formerly Laurie Ross)
We are delighted to hear this Shahid, thank you for your review. The Laurie Ross Team
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