8am LawPay Reviews 

485
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Every single time, clients report a "daily limit reached" error when trying to pay their invoice with the Pay Later option. Then, they have to wait one hour to try again. And it doesn't work again. Th... See more

Rated 5 out of 5 stars

Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really a... See more

Rated 4 out of 5 stars

Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had... See more

Rated 3 out of 5 stars

Law pay is easy to use with Smokeball, the problem is the reporting and batching of payments is almost impossible to reconcile every day. It seems to be missing some information though. We don't recei... See more

Company details

  1. Business-to-Business service

About 8am LawPay

Written by the company

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Contact info

3.5

Average

TrustScore 3.5 out of 5

485 reviews

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Replied to 57% of negative reviews

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3.5

All reviews

(485)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

LawPay is Excellent

LawPay is excellent on every level: from customer service to program performance to range of payment acceptance available. I highly recommend LawPay to any attorney who wants to be able to accept a wide variety of payments!

15 September 2022
Unprompted review
Rated 3 out of 5 stars

Not everything we expected

We're happy with the ability to collect payments online and to have a link on our website. The service fees are less than many other credit platforms. However, we're not pleased with the "pay over time" aspect from Affirm. We've yet to have a client get approved for it, so we're not collecting the full fee upfront and still working on payment plans ourselves. Affirms standards seem to be a little high.

22 August 2022
Rated 5 out of 5 stars

The most encouraging part of starting my practice over again after COVID ...

After spending 5 years as a judicial staff attorney in Florida and then 15 years at Westlaw (now Thomson Reuters) where I spent the early part of my legal career migrating attorneys from print to online to cloud environments, I launched my own practice in 2019 only to have to shut it down due to COVID. I was very reluctant to start my practice over again primarily because my time spent as a solo practitioner was met with serious challenges, with the most notable being getting paid.

However, the Florida Bar's membership program discounts led me to Law Pay where I sought to verify the Bar's ringing endorsement of Law Pay's services. After a demo of Law Pay's functionality with one of its account managers who kept things extremely professional yet refreshingly casual, I can honestly say that of all the solutions available to assist attorneys with their practices, Law Pay's seamless and intuitive offerings have been the most encouraging part of starting my practice over again, and I can't wait to jump back in.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

I like the fact that when I call…

I like the fact that when I call customer service, I can get a live person relatively quickly who I can understand, and they can answer my questions. I have used other similar platforms in the past and I have experienced very long wait times and the customer service person was hard to understand.

20 May 2022
Rated 4 out of 5 stars

Could Use Improvement on Affirm Credit.

Could Use Improvement on Affirm Credit.
No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had that large down payment to make, they'd just pay it toward their legal fees. We do love the automatic scheduling option for recurring payments.

28 April 2022
Rated 5 out of 5 stars

My experience with Lawpay has been…

My experience with LawPay has been exceptional. It was easy to join. Payments through debit and credit cards have been processed promptly. My CSR person Bobby Bookout answered all of my questions.
I am very pleased with everything.

28 April 2022

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