Lawstop Reviews 

177
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their incredible professionalism, continuous responsiveness, and genuine care throughout very stressful legal and housing processes. Consumers note that the team communicates clearly, answers questions promptly, and provides exceptional guidance that makes people feel truly safe and valued. However, some customers also noted frustrating issues with unresponsiveness, significant delays, and disorganized communication from certain staff members during ongoing cases. A few reviewers mentioned experiencing specific difficulties regarding misplaced files, broken promises, and a complete lack of proper follow-up on their legal claims.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their exceptional professionalism, dedication,... See more

Customer service

Reviewers express deep appreciation for the exceptional customer service, highlighting supportive and... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep appreciation for the exceptional... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt communication, quick... See more

Claim

Customers had ambiguous experiences with claim, expressing deep frustration over delayed compensations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Guy Atoun, I would like to sincerely thank you for your support, guidance, and professionalism throughout my case. I am very grateful for the way you have handled my matter and for the... See more

Company replied

Rated 5 out of 5 stars

Completely supported me through the process of getting my son’s special educational placement at our chosen setting. Always very quick at replying and answering any questions I had about the p... See more

Company replied

Rated 5 out of 5 stars

Faith is just amazing, she went above and beyond to help me appeal the LAs decision to assess my daughter. I felt so confident that she had everything in hand and was amazing at responding to my quest... See more

Company replied

Rated 5 out of 5 stars

My experience has been amazing with law stop, my solicitor guy has been unbelievable he absolutely knows his stuff hes very friendly and so so helpful! Hes worked so hard to go above and beyond for m... See more

Company replied



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4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.6

All reviews

(177)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Elisa Cronier-Mackie number one

Elisa Cronier-Mackie
Is very helpful Respected. Professional. Fast. Accurate. I truly thank and appreciate her help and support with all my heart.
Kind regards

16 October 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your kind words. We’re delighted to hear that Elisa’s professionalism, efficiency, and support made such a positive difference for you. Your appreciation means a great deal to her and to all of us at Lawstop. Please let us know if you need any further support.

Rated 5 out of 5 stars

Can't thank lawstop enough had some…

Can't thank lawstop enough had some major issues regarding housing and the council Georgia and Alex from the team at lawstop got me what I was owed, thanks again

26 September 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you so much for your kind words! We’re delighted that Georgia and Alex were able to help resolve your housing issues and achieve the outcome you deserved. Your feedback means a lot to us. Let us know if you need help in the future.

Rated 5 out of 5 stars

Amazing

Georgia waddell at lawstop was absolutely superb and i would highly recommend her services

10 October 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your kind words! We’re so pleased to hear that Georgia provided such excellent support and that you’d recommend her services. Your feedback means a lot to us. Please let us know if you need any help in the future.

Rated 5 out of 5 stars

Miss or Misses Haisheeny Kaur

Miss or Misses Haisheeny Kaur is very professional ,sharp and kind. I'm so honored that I ve was served by her. Thank-you once again Miss or Misses Haisheeny Kaur ,you gave me hope and wish you the very best !

10 September 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your lovely message. We’re so pleased to hear how much Haisheeny’s professionalism, kindness, and support meant to you. Your words will mean a lot to her and the whole team. Feel free to reach out if you need any help in the future.

Rated 5 out of 5 stars

The out come was amazing

The out come was amazing, i couldn't be more happier for the team I had. Georgia waddle is top, she knows how to get the job done, im so greatful for everything she has done for me and my home... 100% recommend i couldn't be more happier then I am now.. I really appreciate it... thankyou so much :)

6 October 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you so much for your wonderful feedback! We’re thrilled to hear how happy you are with the outcome and that Georgia’s hard work made such a positive difference for you and your home. Your appreciation and recommendation mean a lot to us all.

Rated 5 out of 5 stars

Huge thank you

I can’t fault this company at all especially Bruna and her team who have worked wonders for me and kept me informed all the way through and advised what was best. I can’t thank them enough honestly I can’t.

6 October 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your lovely feedback. We’re pleased to hear that Bruna and her team were able to support you so well and keep you informed throughout your case. Your kind words mean a lot to all of us. Reach out if you need any further support.

Rated 5 out of 5 stars

My caseworker,Mr Mirza Sameer Baig,was…

My caseworker,Mr Mirza Sameer Baig,was very prompt. He was there at any time when I needed help and advice in my case.I have won my case, and I can say that it was because of him.

1 October 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Congratulations on the successful outcome of your case! We’re thrilled that Sameer’s prompt support and commitment played such an important part in getting there. Please let us know if you need any help in the future.

Rated 5 out of 5 stars

LawStop Education Team

Faith Scott and the Education team at LawStop are just outstanding! They worked really hard to support our family and humanise and personalise a very scary, anxiety-provoking tribunal process. Faith really held our hand through it all. LawStop won our case, and we got the extra OT support and independent specialist school my son needed named in his EHCP. 100% recommend LawStop’s education team. Thank you!

15 September 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your lovely feedback. We’re so pleased Faith and the Education Team could support you through what can be such a stressful process and help secure the outcome your son needed. It means a lot to know you felt reassured and supported every step of the way.

Your recommendation is greatly appreciated, and we wish you and your family all the very best moving forward. Get in touch if you need any help in the future.

Rated 5 out of 5 stars

Outstanding solicitor—professional, compassionate, and truly dedic

I am truly grateful for the outstanding support I received from Elisa Cronie-Mackie during a very challenging time. Elisa combines exceptional professionalism and deep knowledge of public children law with genuine care and compassion for her clients.

She guided me through every stage of the process with clarity, patience, and determination, always ensuring that my voice was heard and my child’s best interests were the priority. What stood out most was not only her legal expertise but also the kindness and respect she showed throughout.

Elisa is a solicitor who goes above and beyond—reliable, understanding, and highly skilled. I would strongly recommend her to anyone in need of strong yet compassionate representation in children and family law.

30 June 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for such a heartfelt review. We’re delighted to hear how much Elisa’s professionalism, compassion, and expertise meant to you during such a challenging time. Ensuring that clients feel heard and supported—while keeping children’s best interests at the heart of the process—is exactly what we strive for.

We truly appreciate your feedback and wish you and your family all the very best moving forward. Please get in touch if you need any help in the future.

Rated 5 out of 5 stars

Housing matters

I found the help given in my situation was very good. I was kept up to date on everything I needed to know. Very knowledgeable in every aspect. Would recommend.

10 September 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your kind feedback. We’re so pleased you felt supported and well-informed throughout your housing matter. Your recommendation means a lot to us, let us know if you need any more support.

Rated 1 out of 5 stars

Lawstop exploit the vulnerable under Legal Aid

I left a very long, succinct and articulate review about my appalling experience with Lawstop in 2023 (The Brighton Office) and the review was removed so I shall just keep this brief. I had used names and went into detail so I will not use names. I could relate to the other poor reviews about Lawstop and the Council. They use a Paralegal who is not trained like a Lawyer and does not have the legal knowledge or the confidence needed to stand up to a Corrupt Council. I had been given an emergency accommodation with Lawstop after I was illegally locked out of a brand new supported flat scam on news my Father died and the Council removed extremely valuable items. (The Care Co-Ordinator who placed me there was sacked as also was, apparently, the Night Porter who was finally sacked after 25 years for turning up drunk and being abusive.)

I need to take legal action against the Police, now the GP Practice and I currently have a private Landlady in contempt of court who is friends with some of these corrupt cretins who protect convicted criminals so the targeting for speaking the truth and being vulnerable has continued as the corrupt Housing Officer who was involved with Lawstop wanted information about this current legal case which is none of his business!!! I have already only just about survived 9 years of torture by corrupt Housing Officers and this also involves my Local Eastbourne MP Caseworker and all their failings. I have been through the ombudsmans, I put the CFO on notice under common law and my life was put in danger previously in council HMOs. I lost blood due to the stress. The emergency accommodation given to me with the 'help' of the Paralegal was out of town and I was offered just ONE grim derelict flat in Eastbourne and the emergency accommodation I was in happened to be my childhood best friend's old house. I did not accept the derelict flat and was threatened with Police illegally if I did not leave this emergency accommodation. This is ALL illegal. The young Lawstop Paralegal did not do a thing and as other Law Firms have said, I should have been offered at least two or three flats. IT WAS HORRIFIC AND LAWSTOP LEFT ME ILLEGALLY HOMELESS WHEN I AM ON SEVERE DISABILITY. It is true what the other reviews said about the Managing Director of Lawstop not being interested even when I went into A&E and a nurse spoke to her on the phone out of concern. I have lost blood and had to have an iron transfusion due to the stress.

The irony is that the Solicitor in Hastings who was going to help me make a subsequent civil claim against the Council for locking me out of the brand new supported flat prior to this is notoriously corrupt with appalling reviews and has over 16 pages of corruption against him. He and my MP Caseworker have collectively lied about helping me upon instructions by a District Judge and now I have yet another Legal Aid Law Firm regarding a private Landlady. I am still homeless and this is all very frightening. I have spent thousands of pounds on Hotels and had abuse, it is just HORRIFIC. It is also true that when as another reviewer said, when appalling reviews blight the Law Firm, they need those odd 'positive mushrooms.' Legal Aid is supposed to benefit the vulnerable but is being used to merely exploit and make money out of them as per usual.

7 September 2024
Unprompted review
Lawstop logo

Reply from Lawstop

We’re sorry to read about the difficulties you’ve described. We understand how stressful and overwhelming housing issues can be, particularly when combined with health concerns and personal loss.

We regret to hear you felt unsupported in relation to emergency accommodation and communication with the council. Our aim is always to advocate strongly for clients in these situations, and we are concerned to hear you did not feel this was the case. We also ensure all our paralegals work under the supervision of qualified solicitors and are trained to provide support within that framework.

Thank you for taking the time to share your experience—it’s important for us to hear where clients feel we have fallen short, so we can learn and improve.

Rated 5 out of 5 stars

Really good service

Really good service, the was very patient with me, and really supportive team, I want to say 1000 time thanks all off you, especially Halima Abbas, many thanks good bless all off u,🥰

10 July 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you so much for your lovely feedback. We’re so pleased to hear how supportive the team—and especially Halima—were throughout your case. Your kind words and gratitude mean a lot to us all. Please reach out if you need any further support!

Rated 5 out of 5 stars

An Education Team that genuinely cares!

This is the first education team I have worked with that have worked tirelessly to win my case. I did in fact win, and got everything I asked for! The team are so kind, professional and supportive whilst also knowing their stuff! They also supported my own neurodivergence and took my needs into account whilst working to win the case for my child. They are a breath of fresh air and always showed such care about us as a family. Like no other law firm around and a very special, incredibly talented team of women! Thank you Bruna, Faith and Daniela.
I know where to come if I have any other difficulties and will always recommend you to everyone I know! You’ve been amazing :)

20 August 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for a wonderful review. We’re pleased to hear that Bruna, Faith, and Daniela not only helped you achieve the outcome you wanted, but also supported you and your family with such care along the way.

It means a great deal to us that you felt understood, listened to, and genuinely cared for throughout the process—that’s exactly what we strive for. Your kind words and recommendation mean the world to the whole team. Reach out if you ever need more support!

Rated 5 out of 5 stars

The Lawstop team were 'unstoppable' in their efforts

The Lawstop team were professional, courteous and friendly from the outset. Given my stress levels and jarring experience with my local council, this was very much appreciated. We were fighting the council decision to name a totally inappropriate and unsuitable educational setting for my Autistic son. The Council are notorious for being very difficult and near impossible to communicate with. I can only say that Lawstop were ' unstoppable ' in their efforts to battle with this contender and begin tribunal proceedings. It is thanks to Bruna, Faith and Daniela, that the council changed their offer, conceded to offer a more suitable special needs provision and close the upcoming tribunal case. I honestly couldn't believe it and I remain extremely grateful for their hard work and expertise. They are highly recommended indeed.

10 July 2025
Unprompted review
Lawstop logo

Reply from Lawstop

We’re so glad to hear that Bruna, Faith, and Daniela were able to stand beside you through such a tough fight with the council. It’s wonderful that their hard work helped secure the right provision for your son and brought the tribunal case to a close.

Your words mean a lot to the whole team—thank you for your trust and recommendation. Wishing you and your family all the very best. Let us know if you need any support in the future.

Rated 5 out of 5 stars

Outstanding SEN Education Law Solicitors

I am extremely satisfied with the support and guidance provided by LAWSTOP Solicitors throughout the process of securing the appropriate educational provision for my son.

I had an excellent experience with Bruna Geada and Faith Scott who were very helpful and professional. They worked tirelessly on my case and gave me the support and guidance I needed with regular communications via Teams meetings, timely updates and follow-ups. Their guidance was invaluable and made the entire process very smooth so my utmost gratitude to Faith and Bruna whose expertise and dedication helped me to achieve a positive outcome of securing an appropriate amended EHC Plan and College placement for my son.

Also, my deepest thanks to Natalie Duncan and her team, who handles my Housing matters and the Council responded immediately to my housing needs.

The entire team at LAWSTOP Solicitors is thanked for making a tangible difference in my family and son's life and ensuring their voice was heard throughout the legal process. I highly recommend LAWSTOP Solicitors to any family seeking expert legal advice and support in navigating the complexities of SEN education.

5 August 2025
Unprompted review
Lawstop logo

Reply from Lawstop

We’re so pleased to hear about your positive experience with Bruna, Faith, Natalie, and the rest of the team. It’s wonderful to know that their hard work and commitment made such a difference for your son’s education and your family’s housing needs.

Your gratitude and recommendation mean a lot to us all—we’re truly glad we could help you reach such an important outcome. Get in touch if you need any further help!

Rated 5 out of 5 stars

My saving grace

I used lawstop for securing the right educational setting for my child, I was due to go to tribunal against the LA when no school was named and because I felt that the EHCP was to vague and did not represent my child’s needs.
When lawstop first took over my case a weight was lifted of my shoulders immediately, for the first time in months I felt at ease and that my child’s future was in good hands. They represented me and my child throughout from correspondence between me and the LA to completing paperwork on my behalf. I can’t tell you how grateful I am to bruna who was my saving grace and I couldn't have done it without her.
Every step of the way the process was explained to me in a way that I could understand, we had various meetings that were used to go through the working documents and we successfully got to a stage that all was agreed prior to hearing. Throughout she communicated with schools, the LA and even chased people up when I myself was getting no response.
We successfully agreed placement and the working document without having to go to tribunal in the end and I am so grateful for all the hard work and dedication of this law firm.
Thank you for helping me to secure the best possible outcome for my childs future.
I would recommend you to anyone going through similar experiences in the future.

12 May 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you so much for sharing your experience. We’re delighted to hear how Bruna’s dedication and support made such a difference for you and your child. It’s wonderful that the case could be resolved positively without the need for a tribunal, and we’re proud we could help secure the right educational placement.

Your kind words mean a great deal to Bruna and the whole team. We truly appreciate your recommendation and wish your child every success for the future. Do reach out if you need any more help.

Rated 5 out of 5 stars

I found this firm at a time when I was…

I found this firm at a time when I was in a very bad situation. For over a year, I had repeatedly submitted documents and evidence showing how my health and life were clearly being impacted, but my claims were not approved. However, the professional team at Lawstop, and especially Ms. Waddell, patiently and wisely defended my case, leading to a successful outcome.

23 July 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your lovely review. We’re glad to hear Ms. Waddell and the team supported you through such a difficult time and help achieve a positive outcome. Your feedback means a lot to us.

If you need any help in the future don't hesitate to get in touch.

Rated 5 out of 5 stars

I don’t how I say Thank you so much…

I don’t how I say Thank you so much Alice snook
Ur the best you working hard for me
Appreciate you always

1 August 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for your kind words! We’re so glad Alice was able to support you and that her hard work made such a difference. Your appreciation means a lot to her and to all of us.

Please reach out if you need any further support.

Rated 5 out of 5 stars

They changed my child’s life!

My local authority left my child with no education for three years and were refusing to name any appropriate schools for him. Faith and Bruna from Lawstop worked tirelessly for over a year on our appeal and despite the LA refusing to engage with the process and maintaining until the day of the hearing that no school could be found they had a sudden change of position the day of the hearing and agreed to every single thing we had asked for as well as named my first preference school as his new placement.

Literally cannot say thank you enough to these amazing and talented women!! I have no doubt at all that without them my child would never have got here and would have spent the rest of his teens without any education.

16 July 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for taking the time to share such a moving and heartfelt review. We are grateful for your kind words and so pleased that Faith and Bruna were able to help bring about such a life-changing outcome for your child.

We understand how difficult and distressing it must have been to be left without support for so long. It means the world to us to know that our team could stand beside you, fight for your child’s right to education, and ultimately help secure the school placement he deserves.

Wishing you both all the very best in the future. Feel free to reach out if you ever need further support.

Rated 5 out of 5 stars

Thank you Faith Scott and Bruna Geada

Both my children have special needs and Law stop have been a fantastic service to support us in desperate circumstances of fighting for my children’s rights in education and therapeutic needs. Without Faith Scott and Bruna Geada I wouldn’t have been able to win my son’s tribunal. The meetings are always super supportive and professional. Whenever there is a query the knowledge and guidance to parents is at top their level. I can’t thank the ladies enough for helping me win a long battle and also supporting my youngest through obtaining his ehcp.

9 July 2025
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you for sharing your experience. We're pleased to have supported you and your family during such an important and challenging journey.

Faith Scott and Bruna Geada will be deeply touched by your kind words. Their dedication to advocating for children's rights in education and ensuring families feel empowered is at the heart of what we do. It's wonderful to hear their guidance and support made a real difference in both your son’s tribunal and your youngest child’s EHCP process.

We know how much strength it takes to keep fighting for your children, and we’re so pleased we could stand alongside you. Wishing you and your family all the very best for the future. Please reach out if you need any further assistance.

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