Simple ordering system with quick email confirmation and tracking communication. Sadly lens purchase was labelled as clean and free from dust but it full of marks and spots across the whole frame when... See more
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The whole transaction with LCE Derby was excellent. From the very fair price given for my part exchange to the swift delivery of the used camera (which is unmarked) the service was excellent. I was p... See more
I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I a... See more
Wanted a Sony 70-200 f4 lens. LCE had a good selection at good prices. Delivery was prompt and the lens was well packed and in superb condition. Very pleased.
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
Asks customers to review
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Replied to 94% of negative reviews
Typically replies within 1 week
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Good honest information
Good honest information. Friendly and receptive to customer feedback.
Used equipment is accurately described…
Used equipment is accurately described and delivered super quickly.
First class service again from LCE
First class service again from LCE. Lens was in excellent condition and arrived next day by reliable DPD.
Really pleased with the secondhand…
Really pleased with the secondhand lens. It was in excellent condition and arrived promptly. Easy to use website which enabled comparison of similar lenses across all LCE shops.
Great service, great product, speedy delivery
Bought a second hand camera , found which branch it was at, talked to a really helpful young man in Derby, who got the camera out and checked it and answered questions whilst we talked on the phone. Expedited the deliver and even phoned me back to say they had got it on that days delivery pickup. Product itself all boxed , no different to buying it new, Brilliant.
shops and on line
technical questions were answered well at the shop and the on line service was great.
Very happy with my Canon EF 50mm f2.5…
Very happy with my Canon EF 50mm f2.5 macro. Good price, in excellent condition and swift delivery.
Shopping for lens and binoculars8Our enquiry was answered in a very…
Our enquiry was answered in a very helpful and positive manner and we were able to make our choices quickly. The goods were delivered well on time and proved most acceptable.
First time I have purchased used…
First time I have purchased used photographic gear without first viewing and the experience was made far less anxiety provoking thanks to some initial contact with the excellent Sammi from the outlet in Bath. I subsequently purchased on line from the Derby store and felt far more confident in doing so. The used lens arrived promptly and very well packaged. It had been described as ‘good’ condition but I would have called it very good condition. Thank you very much
Quality Used Equipment &Great Delivery Service
Quality used equipment, competitively priced along with great delivery service.
The description of the flashgun was…
The description of the flashgun was spot on a great product at a great price.
DPD did a great job I received the flashgun the next day Christmas Eve .
I would recommend London Camera Exchange.
Many thanks .
Love this company.
That's my second purchase with LCE, I really find good prices with excellent second hand products, I'm very happy with my Sony A7CII that I bought back in July, and now, very happy with my Sony 24-70mm gm II
Very efficient service and item just as…
Very efficient service and item just as described
Prompt dispatch.
Used Sony 200-600
Good quality used product supplied but without an advertised lens strap…
Not a problem but retailer should supply as listed
I was looking to sell my second hand camera
I was looking to sell my second hand camera to a reputable buyer and sought out London Camera Exchange, who I had used before. They gave me a very fair valuation and handled the process very professionally and with customer satisfaction in mind. As a result I was very satisfied with the agreed price and received my funds promptly. Communication was excellent throughout and I would recommend London Camera Exchange.
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