London Camera Exchange - Gloucester Reviews 

296
TrustScore 5 out of 5

4.9

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more

Rated 5 out of 5 stars

I was helped today by Izzy, Simon and Derek and they were all wonderful! I had some very specific requests from my manager of camera and equipment I needed to get and they did everything they could to... See more

Rated 5 out of 5 stars

The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more

Rated 5 out of 5 stars

I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more


Company details

  1. #2 of 40 best companies in Camera shop
  2. #2 of 13 best companies in Binoculars shop
  3. #4 of 41 best companies in Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Replied to 94% of negative reviews

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4.9

All reviews

(296)

2,728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The entire team at Gloucester is…

The entire team at Gloucester is fantastic! They all share the same positive attitude and provide honest, impartial advice. What truly stands out is that their guidance isn't driven by financial gain. Instead, they focus on what’s best for you, making the whole experience trustworthy and refreshing. Highly recommended!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Great advice

Great advice, very good knowledge of products and product availability

16 September 2024
Rated 5 out of 5 stars

Beyond the call of duty

Simon sorted everything out for me from the camera, to all the accessories. Would highly recommend the team in Gloucester branch as nothing is to much trouble for them. They gave me all advice that I needed.

31 July 2024
Rated 5 out of 5 stars

Canon RF 70-200mm f4 Lens…

Spotted a used Canon RF 70-200mm f4 Camera lens I was looking for on their site and applied to buy it, with a few hours I got a reply with the link to buy. Delivery was very quick and the lens is excellent condition, getting its first field trip yesterday.

22 July 2024
Rated 5 out of 5 stars

Excellent Service

The system of asking for a unique link to buy an item may seem long winded and perhaps awkward. However I placed my order just before midnight and had my link sent and purchased my item just after midnight, which shows the dedication of the team at LCE Gloucester.

The item was better than I imagined and well packed and delivered on time.

I normally use my local store in Taunton and previously the Guildford store. I have always found a group of dedicated enthusiasts willing to share and pass on knowledge and advice.

And I have no reservations of using LCE again in the near future.

28 May 2024
Rated 5 out of 5 stars

Class customer service and support

Simon and his colleagues were extremely helpful today as alongside showing me the right lens to buy for my camera, they also ran me through the specific elements and settings within my camera which I was completely unaware of. They go over and above what is necessary and you will not find this elsewhere. I would definitely recommend them because today they were a life saver as I am not the most knowledgable with cameras! am definitely going to use them again.

28 May 2024
Unprompted review

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