London Camera Exchange - Gloucester Reviews 

281
TrustScore 5 out of 5

4.8

12 Southgate Street, GL1 2DH Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more

Rated 5 out of 5 stars

Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.

Rated 5 out of 5 stars

Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more

Rated 5 out of 5 stars

I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more


Company details

  1. #3 of 38 best companies in Camera shop
  2. #3 of 14 best companies in Binoculars shop
  3. #5 of 40 best companies in Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom

  • 01452304513

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

2,541 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased an Insta360 X5

Purchased an Insta360 X5.
I rang the Gloucester store beforehand— they were incredibly helpful and went through different cameras and then kindly put the item aside for me to collect.
When I went into the store, the team were fantastic. They took the time to go through the product with me and made the whole purchasing experience really enjoyable. Highly recommend this store and team.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding service from the Nigel and co in the Gloucester branch. Extremely helpful with advice and shipping concerns. Also the helpline was also helpful when I had a strange payment concern. I would not hesitate to use this company again or recommend to others. 5 star, without hesitation.

6 December 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Helped my little one so much with his grandfather's old camera to get it working again. So nice to have a shop that really cares about its customers and business. Thank you!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

The perfect shop for all things photographic.

Whether you're purchasing new equipment or just need advice, Gloucester LCE is the place to go. Experienced staff will take time to answer all your questions in a friendly and competent manner. They've never let me down. I would highly recommend them for all of your photographic needs.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service everyone I use this…

Fantastic service everyone I use this shop for all my photographic needs. All of the staff are excellent and real subject matter experts that go above and beyond every time. Even whilst you wait you see first hand this is for each customer in turn.

Thanks for a fabulous service.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service as Always

The service I received from LCA was excellent as expected, having bought from LCA numerous times over the decades. Communication and delivery were all as you’d want, with the items I ordered well packaged. Both the Peak Design Slide Lite camera strap and the Peak Design Everyday Sling were reasonably priced with the discount, although I would still say that they are expensive for what they are. I will happily look to LCA (any of their branches) again in the near future when looking to add to my kit.

22 November 2025
Rated 5 out of 5 stars

Canon RF 100-500 lens.

Canon RF 100-500 lens.
Have been eyeing this one for a while and with the Black Friday deals, had to buy it. Chris from the LCE showed me what it was capable of which has changed my perspective on my photography. Although expensive, if you can afford it, it’s a piece of kit that has me wanting to get out there and see what it can do.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Reliable & professional - in sales and photography

As we increasingly rely on online purchases and remote communication, opportunities for face-to-face conversations with knowledgeable staff are becoming rarer. The team at London Camera Exchange in Gloucester stand out in this regard. They are not just sales representatives; they are experienced photographers who are friendly, approachable, and always willing to spend time explaining the finer points of photography.

17 November 2025
Rated 5 out of 5 stars

Fab from the word Go.

Fab, from start to finish. I'd emailed, at night about possibly trading in and buying some equipment. Very first thing the following morning I had a really helpful reply from Simon - they could offer me a great price on my camera and also had a great deal on the new one. I went straight to the shop and spent ages with Chris as he showed me the various features I was hoping to get to grips with. Excellent company, really accommodating and knowledgeable. Couldn't be more pleased.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of used camera

Prior to purchasing the used camera I rang the LCE camera shop to ask a few questions. The gentleman I spoke to was helpful and courteous. The camera was quickly despatched and was as described. Thank you.

3 November 2025

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