LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... See more
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Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... See more
Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... See more
Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again
Company details
- #2 of 39 best companies in Camera shop
- #2 of 13 best companies in Binoculars shop
- #4 of 41 best companies in Photography shop
Written by the company
Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.
Contact info
16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom
- 01432272655
4.8
Excellent
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Really amazing company
Really amazing company. Good prices and quick delivery. The product is 100% as told in the ad
25 July 2025
Excellent quick service
21 July 2025
Worthy of the *****
My item was as described: "Mint/Like New"and well deserving of the ***** it had been given on the LCE website. It also reached me swiftly, well padded and secure. My discussions with the LCE staff were also extremely helpful and informative.
15 July 2025
Poor service from unhelpful salesman
I purchased a new camera from LCE in Hereford last year which I later realised was not right for me. I decided to either part exchange or sell and took the camera in for valuation. Unfortunately, I got the same salesman who appeared completely disinterested that I wasn't happy with my camera and made little effort to offer alternatives. I'm sure he is very knowledgeable but seems unwilling or unable to impart some of that knowledge to help customers make informed choices. He gave me the impression that he couldn't be bothered!
In stark contrast I found out about Clifton Cameras at Staverton. What a difference. 5* customer service and a much improved offer for my camera. The salesman was so helpful, explained information well and clearly wanted to ensure that I got a camera I would be happy with.
I think the salesman at LCE would benefit from some customer service training so that other people don't leave the store having had a very disappointing negative experience.
18 July 2025
Unprompted review
Reply from London Camera Exchange - Hereford
We apologise for your poor experience and can assure you that every effort has been taken to stop this reoccurring.
Pleasant staff member
Pleasant staff member, easy transaction via purchasing link, camera arrived well packaged and delivered by a reputable courier..
10 July 2025
Used 5d mark 3
The used item is in great condition as described, was well packed and arrived as stated
14 July 2025
Excellent service
Delivery was very quick and the product was impeccably packed to voice damage. This is my second purchase from LCE, highly recommend.
2 July 2025
Seeking a lens.
I phoned about a particular lens for sale, asked various questions to a very knowledgeable chap and ordered the lens on a Saturday and it arrived on the following Tuesday. More than happy with it and the service.
7 July 2025
Good camera shop; abysmal choice of parcel company.
LCE Hereford foolishly used DPD to convey my parcel. Instead of delivering it, DPD's driver dumped £200-worth of camera accessories in a different street, clearly without bothering to check where he really was.
Neil at LCE Hereford was prompt, diligent, and helpful in dealing with DPD's incompetence. But LCE at a higher level must take responsibility for using DPD at all. DPD is one of several parcel companies whose reputation is far too mixed to be trusted.
28 June 2025
Reply from London Camera Exchange - Hereford
Hi Nigel
Thank you for the positive feedback on the product and service from Neil and our LCE Hereford Team.
Our couriers are under instruction NOT to leave any parcel without a signature or photographic evidence of the goods being handed across the threshold - we have taken this further with them and appreciate your bringing this to our attention.
Many thanks, Your LCE Team.
Excellent advice and service
Helpful advice and guidance from the local instore staff which ended in a replacement lens - a used lens within my price range. staff from Hereford branch also helpful, replacement lens despatched promptly and arrived the next day. A good experience throughout. I would recommend the company wholeheartedly.
27 June 2025
Excellent First Class Service from Neil.
Excellent first class service from Neil at LCE Hereford, who helped me on my recent purchase when I inquired about a Canon R50, Great communication, answering my emails promptly, with all the information that I required…
Fantastic deal and my transaction couldn’t have been any smoother from start to finish, Order was well packaged and delivered the next day with plenty updates…
I certainly feel that LCE Hereford, go above and beyond to help you, I’ll certainly know where to go if I’m needing anything else, and would highly recommend to anyone as they definitely look after you… Thank You…
2 July 2025
Unprompted review
Great service and product.
Great service and product.
I ordered a lens for my camera, it was sent very quickly and it was in very good condition very close to new.
Recommended.
26 June 2025
Got exactly what I ordered
Got exactly what I ordered, in good time. No problems whatsoever.
25 June 2025
Good product delivered very quickly and…
Good product delivered very quickly and all working correctly
16 June 2025
The chap who answered the phone was…
The chap who answered the phone was very helpful and knowledgeable. The transaction was easy enough and the item arrived the following day as promised. It was perfect. 👍🏻 👌🏻
24 June 2025
Initially next day delivery was very…
Initially next day delivery was very good. I can't comment on the lens's performance as I only got it today so will need a few weeks before I an give a review on this area
11 June 2025
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