London Camera Exchange - Manchester Reviews 

303
TrustScore 5 out of 5

4.9

16 Cross Street, M2 7AE Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... See more

Rated 5 out of 5 stars

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more

Rated 5 out of 5 stars

Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... See more

Rated 5 out of 5 stars

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... See more


Company details

  1. #2 of 39 best companies in Camera shop
  2. #2 of 13 best companies in Binoculars shop
  3. #4 of 40 best companies in Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 16 Cross Street, M2 7AE, Manchester, United Kingdom

  • 01618347500

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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4.9

All reviews

(303)

2,771 reviews in the last 12 months

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Rated 5 out of 5 stars

Another second hand equipment purchase

Another second hand equipment purchase, this time from the Manchester store. As normal my questions were answered promptly but no pressure to buy. Delayed delivery so I could be in was handled by the store and purchase was tracked on day of delivery. Equipment arrived extremely well packed and as described on the website. Would absolutely recommend LCE for secondhand equipment.

19 June 2024
Rated 5 out of 5 stars

First time purchasing pre-owned…

First time purchasing pre-owned equipment and I can't fault the service given by the staff at Manchester, after a quick follow-up call regarding a DSLR, they were very helpful and more than happy to answer a small query before buying. The item arrived the next day, very well packed with the said camera looking like it's never been used.
Overall I found the whole process from start to finish, quick, easy and kept well informed. Will be more than happy to recommend to others and buy again from LCE.
Many Thanks

4 June 2024
Rated 5 out of 5 stars

Excellence in practice

Having used LCE for more than 20 years I can say with experience that customer service is always outstanding
Product description is accurate Delivery prompt Staff are always knowledgeable and polite at all branches
LCE set the standard that other retailers should aim for.

10 June 2024
Rated 5 out of 5 stars

Out of stock?...

Even though the battery I ordered was out of stock in at least two locations the order was passed around quickly and arrived in short order.

22 May 2024
Rated 5 out of 5 stars

It's the second time I've used LCE…

It's the second time I've used LCE (first time using the Manchester store). Both times a great experience.

The Nikon 24-70 f2.8 VR I bought used looks immaculate and was a great price.

My first place to check when buying camera equipment.

28 May 2024
Rated 5 out of 5 stars

Great, friendly and efficient service.

Upon entering L.C.E.'s Manchester city centre branch I was greeted in a friendly and courteous way.
A thorough search was made to see if the item I wanted was available and it was found to be available through their online service. I was given all the information I needed to order the item, including a printed copy of the catalogue information on the item.
Upon placing my order I was promised next day delivery.
As promised my item arrived, the next day, safely and securely.
I could not have wished for a better service and experience!
Well done to everyone concerned!

3 June 2024
Rated 5 out of 5 stars

The whole process was excellent

The whole process was excellent. From the trade in at Manchester, handled very well to the delivery of my binoculars. I ordered my binoculars at 12.30 they arrived the following day at 12.30. DPD gave clear accurate information on the delivery.

31 May 2024
Rated 5 out of 5 stars

Efficient and reliable service

Efficient processing of my online purchase. I was kept informed of the delivery date. The binoculars are fabulous. I felt confident with my purchase. Thank you for a great service.

27 May 2024
Rated 5 out of 5 stars

Outstanding customer service

Staff in the Manchester branch were exceptionally helpful and pleasant to deal with over a relatively small purchase. Maintaining the high standards I remember from their old days as Chester Camera Exchange!

I would never buy optical equipment online sight unseen, their advice and help made all the difference.

16 May 2024
Rated 5 out of 5 stars

DSLR

Really happy with my purchase . The camera is a credit to it's previous owner and also London Camera Exchange . Won't hesitate to use their service again

22 April 2024

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