London Camera Exchange - Newcastle Reviews 

345
TrustScore 5 out of 5

4.9

76 High Street, Gosforth, NE3 1HB Newcastle Upon Tyne, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was after a good secondhand canon lens at a reasonable price and I seen this one which was the cheapest, I have used the shop for years and knew that the equipment would be of good quality.price and... See more

Rated 5 out of 5 stars

I’ve used the Newcastle branch many times, and with good reason.. the staff are experienced photographers, knowledgeable and helpful.. they genuinely care.. highly recommended 🙂

Rated 5 out of 5 stars

Staff in the shop were very polite and also explained everything clearly. The lense that I have purchased was very easy to order on line from their Southampton branch once the Newcastle branch had org... See more

Rated 5 out of 5 stars

A great service, I found a second hand Canon EF 2X III Extender, that I was told later had only just come in to the shop, and ordered it, albeit after 2pm so it wouldn't be next day delivery. The e... See more


Company details

  1. #2 of 39 best companies in Camera shop
  2. #2 of 13 best companies in Binoculars shop
  3. #4 of 41 best companies in Photography shop

Written by the company

Established in 1987, and a London Camera Exchange since 2015, we are located in the busy suburb of Gosforth, just a few minutes north of the city centre. We sell all of the best and newest bits of kit, from the leading manufacturers. We offer part exchange and have a comprehensive range of used equipment. Our very friendly team of five are all approachable and knowledgeable. We are all photographers as well as working within the shop, so its not only our business it's our personal interest. So we will always give you our honest advice and expertise.


Contact info

  • 76 High Street, Gosforth, NE3 1HB, Newcastle Upon Tyne, United Kingdom

  • 01912130060

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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Replied to 95% of negative reviews

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4.9

All reviews

(345)

2,713 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery problems let down LCE

No problem with LCE, lens arrived well packaged and as described.
The problems were with DPD who failed to deliver the lens as promised. I have contacted them with my concerns

2 October 2025
London Camera Exchange - Newcastle logo

Reply from London Camera Exchange - Newcastle

Hi Graeme,

Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.

We understand your order arrived a day later than expected, and we sincerely apologise for the delay. If your issue was specifically with the courier service, we’d appreciate it if your feedback reflected that — perhaps by reviewing DPD directly rather than our business.

Thank you for your understanding and for supporting us.

Your LCE Team

Rated 5 out of 5 stars

Very satisfactory transaction

Very satisfactory transaction. Accurate information, helpful staff member and a quick despatch. All straightforward. Unfortunately I can't say the same for the delivery company, who got my address wrong! I had to phone to correct it. In the end the item arrived on time, due in no small part to the driver, who had to work through the atrocious weather during Friday's storm. My congratulations to him.

2 October 2025
Rated 5 out of 5 stars

Responsive and helpful

Responsive when I had a query about the product. And then happy to have it delivered to a different LCE store for me to collect once I bought it.

16 September 2025
Rated 5 out of 5 stars

Came into LCE's Exeter store regarding…

Came into LCE's Exeter store regarding fixing my broken camera. They diagnosed the issue to be the board inside related to interfacing with the battery. Since the fix would cost more than an entire replacement we looked at their stock to find that Newcastle had one for a great price. Picked up a used replacement body and lens and am very happy!

11 September 2025
Rated 5 out of 5 stars

Superb experience

Superb experience. Johnny and the team were knowledgeable, flexible, non-pressuring and helpful. So much easier than endlessly scouring the Web for non-fake reviews and clear comparisons. Thank you!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the Newcastle…

Excellent service from the Newcastle team for a recent mail order enquiry and subsequent purchase relating to a used item. Additional pictures supplied in answer to initial queries. Fast delivery after placing order. Arrived nicely packed and well protected for shipment.

1 September 2025
Rated 5 out of 5 stars

Excellent service

I spoke to a knowledgeable and helpful person in the Nottingham branch who suggested it would be faster and cheaper to replace my camera body than to send it for repair. He checked stock and told me the Newcastle branch had a second hand one available . I went online and ordered it and it arrived next day, free delivery.
I’ve now got a working camera to take on holiday! Couldn’t be happier.

21 August 2025

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