Lead Forensics Reviews 959

We have been using Lead Forensics at Gevaco and it has proved very practical. The programme allows us to see exactly which companies are visiting our website, often with clear details on their activity. Our sales team uses this information daily to follow up with potential customers. It makes the process much more efficient because we know who is interested and can act quickly.

The system is straightforward and helps us keep track of our follow-ups. It also makes it easier to update management, as we can show what leads have come in and how they are being handled. We do not need a separate customer relationship management system for this purpose. Lead Forensics simply helps us find new business and stay organised.

After considering various platforms similar to Lead Forensics, we chose to go with the market leader. We have successfully won several high value deals thanks to the data Lead forensics has provided. Would highly recommend this platform.

From the very first interaction, Jess at Lead Forensics has been nothing short of outstanding. Her professionalism, responsiveness and genuine desire to help have made a real impact on our experience with the platform. Jess consistently goes above and beyond, offering insightful guidance and tailored support that has helped us unlock even more value from Lead Forensics.

She’s not only incredibly knowledgeable about the product, but also takes the time to understand our specific goals and challenges. Her proactive approach and positive attitude make her an absolute pleasure to work with. It’s rare to come across someone so dedicated and enthusiastic.

Lead Forensics is a powerful tool, but having Jess as our point of contact has elevated the entire experience. She’s a credit to the company and a shining example of what great customer service looks like.

Thank you, Jess!

Its been nice working with Lead Forensics - the leads are relevant and very responsive Customer Success Manager that's always ready to help

Fantastic experience so far dealing with the software and our Customer Success Manager Henry, keep up the good work! COYS

Easy to use and well worth the money for our business, with positive ROI acheived in first 4 months. Ingegrates well with HubSpot. David Smith has been our Customer Success Manager and has been brilliant from day one.

Not only is this a great product/service the team that deliver it are fantastic. Joanna is brilliant to work with and always goes the extra mile!!

Greatly impressed from the service we receive from Lead Forensics. Nick is always super helpful, very knowledgeable and always looking for new ways to help our company. I'd highly recommend Lead Forensics to anyone looking to grow their business!

Easy product to use and customize to your needs. Pretty intuitive. My support contact is always available but also proactive in notifying me of changes or new features. This has become an important part of our sales tech stack.

Lots of great new leads generated.
Easy to use and gather information to boost sales opportunities.

Lead Forensics has been a valuable tool for our business, helping us uncover potential prospects and opportunities we might have otherwise missed. Matilda has been incredibly supportive, always ready to assist us whenever needed. Her guidance has made a real difference in our experience with the platform.

We recently started working with Ali Wallace as she was assigned as our Account Manager for our Lead Forensics account & it has been an absolute breath of fresh air. From the first meeting, she hit the ground running with our account management—super approachable, sharp, and genuinely invested in helping us get the most out of the platform.

Ali has taken the time to really understand our goals and challenges, and she's already made a big difference in how we use Lead Forensics. Whether it's helping us spot new opportunities or tweaking our settings, Ali has been there every step of the way. Ali is knowledgeable, easy to work with, and clearly cares about our success. We’re lucky to have her as our Account Manager!

The onboarding program has been excellent. I've really enjoyed the sessions with Johanna—she brings great energy and clarity to each one. I appreciate the effort she puts in to ensure we’re getting the most out of the tool. It's been a valuable experience!

Our onboarding experience with Johanna Hernandez has been exceptional. She is incredibly thorough, knowledgeable, and has guided us seamlessly through learning how to use the service both efficiently and effectively. Her support has made a significant difference in our ability to get up to speed quickly. We’ve learned a great deal already and are genuinely looking forward to our future meetings with her.

The system has been excellent, intuitive, reliable, and perfectly suited to our needs. The support from Ryan
has been equally impressive: responsive, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly. It's been a truly seamless experience.

Lucy is a star!

Lucy is our customer success manager and she is always happy to help, quickly resolves any issues and always makes sure we have regular reviews. Thanks for all your help over the years Lucy :)

Avoid this company like the plague, will tie you to lengthy contracts you can't get out of. Our business model changed and the service was not appropriate, didn't even bother to make one phone call to us. Signing up with them was the worst business decision ever made.

The customer success managers at Lead Forensics really make the difference by guiding you through the different features of the application. But also bring out new insights and useful data to make your next marketing activity even better are more targeted.

I've been using LeadForensics for a while now, and it’s been a fantastic tool. There’s so much to explore, and I’m sure I haven’t even scratched the surface yet! The community page is a big plus - tons of useful tips, resources, and even live webinars on various topics.
The customer support has been amazing as well, as we had an issue while trying to log in but the error was quickly taken care of and fixed.

Overall, LeadForensics has been a solid tool for me and my team.

Johanna, our CSM, has been great at providing training and support. She explains features of the tool in a clear and easy to understand manner.