It works good, but it could be better (should be easy nowadays) if it was possible if the site was in more languages for those who not speak perfect French
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An excellent service and so easy to use. Delivery time was so quick and efficient and I had so little to do , just to buy and pay and my purchase arrived a few days later. Congratulations on your serv... See more
Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was... See more
I used to visit this site a lot and made good deals on it. Yesterday I was back on the site from a long break of using it and I was very disappointed. The UI is getting more and more comple... See more
Company details
Written by the company
Petites annonces gratuites d'occasion (immobilier, voiture, moto, produits d'occasion, locations de vacances, offres d'emploi, services de proximité, animaux ...).
Contact info
France
- www.leboncoin.fr
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probleme avec le porte monnaie
probleme avec le porte monnaie
impossible a joidre
Passe par une IA mais incapable de resoudre le problem
Indication minable

Reply from leboncoin
Experience good with vender,logistics (bon coin) too slow, lots of glitches in website
Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was slightly annoying was the website doesn't upload or change things quickly enough. The man accepted our offer but it took several days to change with the application so that we could pay for it also, I tried to inform the man and again the screens hadn't changed so again the man doesn't get paid because we can't quickly infor lebon coin we had recieved it so he doesn't get his money. Please update your website I'm not sure who installs theses applications but it would have been quicker if I'd have walked to give the man his money.
Shipping problems
The shipping confirmation said 3 to 5 days, but it took 10 days to arrive, so I wasn't able to take it with my to give to my granddaughter in the UK and now I have to ship it to her. It was sent to a different post office than I had stipulated, which was much further away from me.
Disastrous delivery!
You confirm the arrival of 2 parcels at the selected collection point, but this incompetent delivery driver drops 1 of the 2 off at another relay point which is very difficult to access, delaying me by almost 2 hours on my schedule.

Reply from leboncoin
Easy process thanks 👍
pratique mais attention aux arnaques
Transaction excellente de bout en bout
Good to do business with you
I’m trying to buy from leboncoin ,I…
I’m trying to buy from leboncoin ,I have sendt a few messages but I never get any replay from the sellers
I’m asking if they send to Denmark,maby I Can get a replay here
Définitivement le bon coin super merci…
Définitivement le bon coin super merci beaucoup
Super site internet/application.
Contact et interactions rapides
Contact et interactions rapides. Notifications pertinentes
Bien......
we still cant stop trash forced…
we still cant stop trash forced harrasment emailing from LBC

Reply from leboncoin
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