leboncoin Reviews 

296,342
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

It works good, but it could be better (should be easy nowadays) if it was possible if the site was in more languages for those who not speak perfect French

Rated 5 out of 5 stars

An excellent service and so easy to use. Delivery time was so quick and efficient and I had so little to do , just to buy and pay and my purchase arrived a few days later. Congratulations on your serv... See more

Rated 5 out of 5 stars

Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was... See more

Rated 3 out of 5 stars

I used to visit this site a lot and made good deals on it. Yesterday I was back on the site from a long break of using it and I was very disappointed. The UI is getting more and more comple... See more

Company details

Written by the company

Petites annonces gratuites d'occasion (immobilier, voiture, moto, produits d'occasion, locations de vacances, offres d'emploi, services de proximité, animaux ...).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

296k reviews

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4.4

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(296,342)

64,493 reviews in the last 12 months

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Rated 1 out of 5 stars

probleme avec le porte monnaie

probleme avec le porte monnaie
impossible a joidre
Passe par une IA mais incapable de resoudre le problem
Indication minable

30 January 2026
leboncoin logo

Reply from leboncoin

Bonjour Alain, 

Après vérification, je constate que nos équipes ont bien répondu à votre demande concernant le solde de votre porte-monnaie. 

En effet, lors de votre achat, vous avez effectué un paiement combiné. Ainsi, 40 euros ont été débités de votre porte-monnaie leboncoin et 77.09 euros ont de votre compte bancaire. 

Il est donc normal que le solde de votre porte-monnaie leboncoin soit à 0.

Bonne journée,

L'équipe leboncoin

Rated 5 out of 5 stars

Experience good with vender,logistics (bon coin) too slow, lots of glitches in website

Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was slightly annoying was the website doesn't upload or change things quickly enough. The man accepted our offer but it took several days to change with the application so that we could pay for it also, I tried to inform the man and again the screens hadn't changed so again the man doesn't get paid because we can't quickly infor lebon coin we had recieved it so he doesn't get his money. Please update your website I'm not sure who installs theses applications but it would have been quicker if I'd have walked to give the man his money.

30 January 2026
Rated 3 out of 5 stars

Shipping problems

The shipping confirmation said 3 to 5 days, but it took 10 days to arrive, so I wasn't able to take it with my to give to my granddaughter in the UK and now I have to ship it to her. It was sent to a different post office than I had stipulated, which was much further away from me.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Disastrous delivery!

You confirm the arrival of 2 parcels at the selected collection point, but this incompetent delivery driver drops 1 of the 2 off at another relay point which is very difficult to access, delaying me by almost 2 hours on my schedule.

29 January 2026
Unprompted review
leboncoin logo

Reply from leboncoin

Hello Denis,

I am sorry to hear about the problems you encountered with the delivery of your package by our shipping partner.

As we are not responsible for the delivery of your items, these incidents are beyond our control.

However, I understand your dissatisfaction and I will be sure to pass on your feedback to our teams so that it can be addressed.

We are working closely with our partner to ensure that your packages are delivered to you in the best possible condition.

Have a good day,

Team leboncoin

Rated 1 out of 5 stars

we still cant stop trash forced…

we still cant stop trash forced harrasment emailing from LBC

10 January 2026
Unprompted review
leboncoin logo

Reply from leboncoin

Hello,

Your feedback is valuable to us, and I thank you for taking the time to share it.

You can disable notifications in your account settings.

I will pass your feedback on to the teams.

Team leboncoin

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