Leeds Bradford Airport  Reviews 

12,436
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Car park
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(12,436)

1,319 reviews in the last 12 months

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Rated 5 out of 5 stars

Holiday parking the easy way.

Straight forward every time I have used this service,never had any kind of problem. Great service.

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Really easy to find

Really easy to find, lots of spaces available and good pricing. ANP entry makes it easy to come and go and lots of cctv around. Buses running 10 mins to and from the airport

10 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to find and walkable distance

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Leeds Bradford airport is so easy to…

Leeds Bradford airport is so easy to navigate to we have stayed in mid - short and long and all are great they are making lots of new changes and it’s lovely to see a change especially with the new pathways and lounges

2 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Fabulous experience

Clear directions, easy to find and to park- plenty of spaces considering it is peak travel time (August). Shuttle bus efficient and staff great. A fabulous experience.

9 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Excellent

A very simple and easy process with good directions and information. Very friendly staff :-)

2 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

Terrible

Terrible. I get that Long Stay is further away so thats not it. But the signage is almost non existent. Endless walking to find the right zone, awful drive as Exit signs are nowhere near enough. Shuttle Bus was no use I walked to Long Stay from terminal before I saw first bus. LBA a great airport badly let down by parking experience

9 August 2026
Unprompted review
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Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 2 out of 5 stars

Outbound flight from LBA 9/8/26

Outbound flight from LBA 9/8/26
Arrived in plenty of time and had fast track. First obstacle was checking a case with Ryan air. All automated now no one giving guidance except ‘you need to tag your bag first’. Figured it out eventually but for people who don’t do phones this would be very difficult. Went to put case on belt where the Ryan air representative was busy chatting to her colleague, managed to say ‘passport’ and there was a scanner on the desk so I put it in there as she had happily gone back to chatting……..she broke off to say ‘passport’ again so I handed it to her where she continued chatting! Where has customer service gone?
Walks to terminal which was packed, my app showed which gate - gate 10 so I walks down to find where it was
No seating - gate is size of a large broom cupboard no windows - but never mind I decided to plonk myself on the floor as my hand luggage was very heavy. Another airline representative then spotted a couple going to do the same and stated….‘you can’t sit down here you need to be able to see the screens’ - so I toddled back upstairs where finding a seat was impossible almost! Found one could see comfortably 4 screens - NOT ONE of these more accessible central screens had departure information- they had adverts! So unable to see a screen it meant getting up and walking to said screen, upon which you inevitably lost your fought for seat!!! Really not ideal LBA! Whilst I understand it’s ‘summer’ the experience could have been made simpler by just using many more of the screens which are there and not utilized for what am sure they were intended!
On a plus - the fast track was worth the money as cut the queueing out.

9 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Always great

Always great, convenient parking at Leeds/Bradford airport. Mid-stay within 5 minutes walking distance.
Also no long queues for passport control and security gates.
Always good experience

9 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Without a hitch

After parking up a shuttle arrived within minutes and when we landed there was one waiting. The lady driving was a joy 😊

6 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Not very good

Check-in area far too small - luggage was being piled up at the side of the desks and not enough machines to print luggage labels.
New lounge area looks good but the wooden slatted seats are far too uncomfortable to sit on for any length of time. Not enough toilets - the ones in the entrance to the terminal seem to have vanished.
Long wait for baggage retrieval on return.

1 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Fantastic to find and great location…

Fantastic to find and great location will definitely use again ☺️

1 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Very convenient for departing

Very convenient for departing, a little walk after arrivals, but overall service very good, staff efficient and helpful.

1 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

Easy to book

Easy to book, easy to find. The shuttle bus to & from the terminal was quick and friendly. A faultless process.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Great parking conveniently located

Everything was great, booking process was simple, long stay car park easy to find and access on arrival, shuttle buses frequent with friendly and helpful drivers.
It’s great that the car parks are divided into zones (e.g. 9B) making it easier to locate vehicles on return, but the zones are still quite big so this can still take a few minutes, which is ok if it’s fine but not great if it’s pouring down. Maybe the zones could be sub-divided into smaller areas with an extra number added to the sign, e.g. 9B1, 9B2, 9B3 and 9B4. This would make it quicker and easier to locate vehicles.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Not meet and greet

We have used meet and greet once before at LBA which was not perfect but far better than this time. Whilst i appreciate there is building works at the airport it was not what i would class as meet and greet. From dropping the car off we had quite a distance to walk to enter the terminal there were 3 adults 1 5 year old 5 cases plus hand luggage. The return experience was worse as it entailed a longer distance walk. I paid nearly £300 was it value for money absolutely not.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Easy to book

Easy to book, easy to park, easy commute between the bus and the terminal.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to book and at a reasonable price

Easy to book and at a reasonable price, easy entry and exit system with no plate recognition

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

We Always now use ‘premium short stay’…

We Always now use ‘premium short stay’ at Leeds Bradford for our holidays away, don’t know why we didn’t do it before, it’s so easy, just across from the airport entrance, no messing, no tickets, straight in and out with their photo camera, and on your way. So worth it.

1 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Good with link to terminal

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

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