Leeds Bradford Airport  Reviews 

12,436
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Car park
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(12,436)

1,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to find

Easy to find, plenty of space to park, the barrier recognised our registration number this time so let us in. Not waiting long for the bus and not far to walk to from the carpark. Bus dropped us outside the terminal and then reverse it all after the holiday, price was good too so will use again in the future

6 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Great Experience

We have used the long stay car park before at Leeds Bradford and always found it easy. No issues finding a space. The shuttle buses to the terminal run very frequently around 10 mins and the stops are clearly marked. Prices can vary depending on when you book but that would be my only slight negative.

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Very straight forward and no fuss

Very straight forward and no fuss, the transfer buses where there quickly.

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

Limited parking spaces

Limited parking spaces. Car full of dust from gravelly overspill area. Waited 30 mins for driver to get in bus and drive to pick up point even though the bus was parked at the bottom of the drop off area. Rude response from driver when asked by a passenger we had been waiting so long. "Was told well I am here now whats your problem!" Driver stopped at drop off points while mumbling which area he had stopped at, at 2am in the morning it was pitch black and couldn't see. Shocking.

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

The best meet and greet

Easy to use
Brilliant location
Helpful staff

8 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Didn’t get the name of the lady bus…

Didn’t get the name of the lady bus driver but what a lovely lady she was could do with more parking spaces

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

As a below knee amputee the meet and…

As a below knee amputee the meet and greet at Leeds airport isn’t a good option anymore especially when arriving back to pick car up.
The walk from arrivals to the meet and greet car park is the full length of the airport and when I got to the little cabin to pick up keys to the car even after leaving my disabled blue badge on the dashboard and telling them I was disabled they parked the car at the furthest point and tight up against the car on drivers side so struggle to get in the car. Will not be using Leeds meet and greet again or come to that Leeds airport I’ll now use Newcastle airport it’s much better

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 1 out of 5 stars

Pre booked and yet again the barrier…

Pre booked and yet again the barrier didn't open and requested payment. I had to make a call and justify my booking which had been paid for some time before my trip. This creates extra stress and frustration. It isn't the first time. Not good enough.

7 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Great meet and greet service at Leeds…

Great meet and greet service at Leeds Bradford airport. I would definitely recommend and I will use again.

30 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

I’ve parked here before we was lucky…

I’ve parked here before we was lucky enough to get a disabled bay this time so was really easy my car was recognised with no issues

30 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

I love this parking

I love this parking, It could be cheaper but everybody wants money 🤑

6 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy simple and easy booking process

Easy simple and easy booking process

6 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Signage poor. Space tight

Signage is poor and faded. Overflow car park has very tight spaces between some rows and ends of rows eg 10b. Bus service is good.

6 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 3 out of 5 stars

Long wait for bus and very busy

6 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 4 out of 5 stars

All good, but clearer 'Exit' signs needed.

Booked the long stay car park for 20 hours, and all went very well. Would have been 5 stars, but the lack of clear EXIT signs made finding the way out a bit of a pain! The only clear signs are right next exit, which is no good when you're parked the other end of the car park!

4 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 1 out of 5 stars

Returned from my holiday to a parking…

Returned from my holiday to a parking ticket stuck on my car I paid via the official website. No details as to why I’ve been given a penalty fine. Very disappointing and wouldn’t recommend.

30 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 4 out of 5 stars

An OK carpark, spaces a little tight

Easy instructions to guide you into car park, spaces are very tight now, especially with so many driving these huge SUVs now, not thst well lit either, road markings needs improving

5 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 3 out of 5 stars

Very tight spaces. Difficult to get out of car.

Very full. Very tight to get into any space due to narrow access. Spaces so tight together passenger had to get out before parking and driver still only managed to squeeze out of car. All cars have about 30 cm gap between them. Exit wasn’t clearly marked and had to go through one barrier into long stay car park then out through another barrier.

5 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

So easy to find a space

So easy to find a space. Bus was easy too, going and coming back.

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Good location easy booking process

4 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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