Leeds Bradford Airport  Reviews 

12,436
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Car park
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(12,436)

1,319 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor when resolving payment problems

I made a mistake being tired when booking and booked leaving a day earlier by mistake. This left me with an £18 bill when i came to leave as the barriers wouldn't let me out. My payment cards wouldn't read for some reason, so i phoned the operator. She said they'd worked before and so should work again. That was her's and the operators only solution. I was left for quite some time trying card after card, moving to another gate and again trying card after card to open the gate and leave. Eventually after quite some time one card worked and the gate opened.
It was a very stressful situation. I feel there should have been more ways to pay and resolve the issue such as some stand alone payment machines like normal car parks have or an over the phone payment method. In future i'll consider other parking methods before i choose this one.

2 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Amazing

From the booking process to the location of the car park, the ease of it all, the friendly staff and the thoughtful consideration to put my car back in an easy location due to having a blue badge is all fantastic. Will always continue to use them.

25 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Always easy to park and walk

Always easy to park and walk

22 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to book

Easy to book. No issues at barrier when we arrived or left and car was still there when we got off our flight. What more can I say?

1 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

Took a while to find a space

Took a while to find a space. Not always easy to find bus top. We had a bad experience with jet2 and were told (on return) that our plane was too small and we would have to travel back with different airline to Birmingham airport. We then had to travel back (via Uber) to Leeds Bradford. When leaving the airport we were fined £18 for over stay and are unable to claim this back even this was no fault of our own.

31 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

I parked in long stay and when I…

I parked in long stay and when I returned to my car, the battery had gone. Not only was the staff member in the airport helping, the parking company made a stressful situation less so and showed empathy and understanding

1 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

Family Holiday 2026

Car parking was easy and straight forward but after being dropped off by the bus at 01.30 in the morning the access road wasn't a safe place to be on and thankfully we didn't have any incidents thanks to our mobile phones having a torch facility

23 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Stayed in the mid stay car park

Stayed in the mid stay car park. Was a well marked walkway to the car park and leaving was a breeze

30 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

First time using airport parking and it…

First time using airport parking and it wont be the last! It was so easy from start ( booking) to finish ( collecting car) only thing i did find disappointing was the shuttle service, buses just werent big enough for luggage & passengers from car parks to terminal. ( packed in like sardines).
Apart from this minor disappointment evetything was great.
Plenty of spaces in car park and clearly sign posted.

21 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Don’t book mid stay

At the bottom of a steep hill and it took 10 mins for us to get up with all the luggage. Car park had litter and dog poo in it and the entry to the car park by car and entry to departures by foot were not clear. On exit we were led straight outdoors and no toilets after security

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Very easy parking

Very easy parking, straight out to a bus to the terminal. Just as easy on the way back.

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to book online

Easy to book online, confirmation email gave link to Google maps to easily find.
Plenty of bus stops and quick waiting time for bus to arrive.

25 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Easy to find

Easy to find. Helpful attendants. A long way to walk from the terminal for my husband who has mobility issues though.

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

Second time I have parked at Leeds…

Second time I have parked at Leeds Bradford Airport. Second time I have had issues.
To be fair the car park is very convenient, I have used the mid stay and the walk to the terminal is straightforward and quick. The online booking process was reasonable, however as with most online booking services, there is a lack of direct contact numbers to call should all the links fail to answer specific queries. The fee was reasonable compared to similar parking in other airports. My complaint is with the ANPR cameras. On both occasions I have been unable to drive out of the car park, as the camera has failed to read the number plate and has decided there is a fee to pay (parking was pre paid online both times). Whilst this was sorted by using the intercom to call a member of staff, this required additional faff, time and patience, which should not have been necessary with the online booking and technology in use.
ANPR doesn’t seem to fail in speeding cases or on garage forecourts? So why does it seem flawed on exit in this car park? I drove in easily enough both times. Why should there be an issue on exit? Hence the review and score.

28 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Great car park

Car park easy to find camera took photo of reg plate and barrier opened straight away was only waiting 2 mins for bus and same on way home but bus at terminal on return highly recommend.

25 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Great car park

Great car park, reasonable prices, and a good location.

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to navigate and easy to park

Easy to navigate and easy to park. Max 3 min walk to terminal

24 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Stress free experience …

As a family we find travelling through Leeds and Bradford airport so easy. We always need special assistance for our daughter and it’s so well organised (which is based on experiences had in other European airports). I wish they could all be like LBA.
Staff are friendly and helpful. We use meet and greet and parking too which provides a stress free experience which is easy to access.

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to fibd and reasonably priced

14 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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