Leeds Bradford Airport  Reviews 

12,436
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Car park
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(12,436)

1,319 reviews in the last 12 months

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Rated 5 out of 5 stars

Thumbs up for excellent car parking

First time I’ve used Leeds/bradford as an airport , the car park chosen was excellent , well signposted, easy to find a bay and park, coded for easy finding the section you had parked in, bus service efficient , I would have no issue with using again, all in all a very good service at a reasonable price £122 for 14 nights
Long stay, booking was easy and the bus driver was jovial and precise as the next stop coming up , it’s a definite thumbs up from me 👍🏻

20 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

A good experoence !

Booking the parking was simple and straight forward. Confirmation details provided all instructions what to do on arrival and retutn. Dropping the car off was straight forward. The car was scanned for any damage upon entry to the car park. Return process was just as straight forward.

29 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Wonderfully human

I had to get in touch with the long-stay parking team about my friend's car. He'd parked it in the car park to go on holiday and died suddenly whilst away. He had the only car key with him and I had no way of picking the car up. The team were amazing from start to finish - human, compassionate and practically incredibly helpful. It took nearly three months to sort and retrieve the car and I couldn't have done it without them. Thankyou!

11 May 2026
Unprompted review
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Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

LBA parking

We always park at LBA the location from the airport is 5mins on the bus we have never had a problem we book online and the barrier just opens coming in and going out
The buses are frequent and now have a click in the bus shelter to tell you how long the next bus will be the drivers are always friendly no matter what the time of dayv
I would highly recommend the parking at LBA

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Great parking close to the terminal…

Great parking close to the terminal with regular free shuttle buses. Best value for money & lots of spaces. We use every time and highly recommend.

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 1 out of 5 stars

I got a parking ticket saying

I got a parking ticket saying I was parked in a restricted area, even though I followed the what3words direction. I have no idea how I was in the wrong place when they sent me there. I also didn’t receive the initial fine letter and only received the Final Demand letter which meant I couldn’t contest it! There were no signs saying it was a restricted area.
It is a disgrace. Beware!!!!

30 June 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Excellent from start to finish!

Excellent from start to finish!
Friendly and informative staff.
Quite a delayed flight on the way home and collected my car in the early hours of the morning. The handover was smooth- just what was needed!
Thank you!

4 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

First time flying from here

First time flying from here. Had an email from the airport advising of building work and this was very helpful.
Found the Long Stay 2 car park without a problem. Return was straightforward as well and immigration easy with electronic gates not installed yet.

26 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Drive in

Drive in, park car, walk few yards catch a bus. Dropped off outside the terminal what could be more easy perfect.

5 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Parked on the long stay car park waited…

Parked on the long stay car park waited 2 minutes for the bus in to the airport with in 10 minutes of parking the car,
All self check-ins working so quickly checked security was quick and easy,
When returned passport control was ok about 15 minutes to get through and the bus to the carpark was 5 minutes wait ,
All good great airport,

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Meet and Great - excellent.

For my outgoing flight it was easy to find the Meet and Great area, and the staff were very friendly and helpful. On return my car was ready for me. No delays no problems - excellent.

4 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to book online & the ease of…

Easy to book online & the ease of driving in / out. Our return flight was delayed so our departure from the car park was delayed but with the inclusion of a safe gap in the booking it didn't cause a problem. Forgot to mention the bus service from the terminal to our long stay car park was good. As soon as we arrived the bus was there to take us to our car & the bus driver was very friendly

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 2 out of 5 stars

First of all misleading advertising

First of all misleading advertising, I paid for mid stay parking which was advertised as 5 minute walk from the terminal ( and was pretty expensive as it was middle of the summer holiday season ) . I have never used Leeds Bradford before but the walk from where I parked was at least 15 minutes if not more. The airport itself was average at best flying out, with very all the seats and restaurants massively overcrowded. but on the return , we had to wait in the queue for around one hour and a half for the passport control . Absolutely ridiculously , it is the middle of the summer holiday season , airport clearly cannot cope with the volume of passengers and the service is very poor. I feel like bosses of these airports forget that people who pay airport fees in their tickets are their customers. Since UK is an island the airports should be top notch and efficient but definitely Leeds at the moment is not one of them

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Easy to use

Easy to use, drove in, caught the bus and had a short walk to the terminal. Exactly the same on the way back. Would recommend.

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Parking simple & quick

The process of dropping off and collecting the car is very simple and quick.
My only issue is the route to and from the departures/arrivals lounges of the airport.
This is to do with the airport rather than the parking

Have used them before and would use again despite the access issues

The booking system is simple and the staff are great

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA) Best wishes, LBA.

Rated 1 out of 5 stars

What a shambles of an airport!

What a shambles of an airport!! The parking is ridiculous and expensive. Collecting someone is a nightmare and one wrong turn can cost you a fortune. They have a 1 hour free parking area which is not long enough if there are delays in processing arrivals. A couple of minutes over cost £14. Then the pick up drop off point is £8 for 10 minutes and because of delays we had to move from the 1 hour free to there and it ended up costing £16.50. So £30 for 1.5 hours which is a disgrace. Also, why start works on the place mid holiday season. Absolute chaos!!

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 4 out of 5 stars

The parking was easy to book

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky comment that I'd better catch the bus, then they did offer to fetch the car. I thanked them but walked down. The only drawback is that meet and greet is further away from the new baggage reclaim area.

8 February 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA) Best wishes, LBA.

Rated 4 out of 5 stars

Easy to book

Easy to book, plenty of spaces in long stay, but bus took a long time to arrive at airport for return journey

2 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA) Best wishes, LBA.

Rated 5 out of 5 stars

Charlie was brilliant

Charlie was brilliant, he sorted my issue out straight away

3 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Absolutely perfect experience

Absolutely perfect experience. Zero issues in and out no problems no hassle no worries. Well done

2 August 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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