Leisure Lakes Bikes - Coventry Reviews 38

TrustScore 4.5 out of 5

4.6

Leisure Lakes Bikes GO Outdoors, Coventry Business Park, CV5 6RN Coventry, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I can’t rate these guys highly enough. From the initial contact with Jamie through to all the time Dean spent with me advising me on different electric mountain bikes and eventually setting it up... See more

Rated 5 out of 5 stars

“I’ve visited this store many times over the past year and have always found the staff to be incredibly helpful. I would definitely recommend them to anyone in need of assistance or advice.” It’s a... See more

Rated 5 out of 5 stars

Brillant… The knowledge and experience of Jake with his honest opinion to if the helmet was correct or not. The sale wasn’t important to him but the item being correct and suitable was. We did... See more

Rated 5 out of 5 stars

Knowledgeable staff who were very helpful, not only in deciding which mountain bikes were best for us, but in sorting out my Cycle to Work option. Explained how they operate and helped to load in the... See more


Company details

  1. #45 of 95 best companies in Bicycle Shop
  2. #17 of 29 best companies in Bicycle repair shop
  3. #10 of 14 best companies in Recreation centre

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and 17 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With 14 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £50 & get FREE Delivery!*

Contact info

  • Leisure Lakes Bikes GO Outdoors, Coventry Business Park, CV5 6RN, Coventry, England, United Kingdom

  • 02477102333

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great team of knowledgeable enthusiasts

I received an excellent response by phone to my recent enquiries which led to me visiting yesterday to try a bike. The team were wonderful when I arrived and soon had me fitted to the bike that they had transferred from another store for me to view. Zaak was very knowledgeable and attentive and I returned to see him today to customer order my Orbea Denna.
The visit today was very good and I was guided through my choices and options by Zaak, his manager and helped try a few things by the team. Order placed, really worth a visit as you will be met by a fun and professional team who go that little bit further to help and ensure that you are fully supported and satisfied. Thank you.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service! - Easy 5 Stars from me

Excellent Service!

I popped into Leisure Lakes Daventry to have a dropper post fitted, and sadly, it was not that straight forward. The workshop was also really busy, but they managed to squeeze me in at short notice via their Coventry store.

Tom and Matt were fantastic and a real credit to LL Bikes. Top service and now i have my go to bike shop.

Easy 5 Stars from me.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Was looking for a new bike, Zaak from the Coventry store was extremely helpful and knowledgeable. He went through the sizing options and what bike would fit best. Would highly recommend them.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Go the extra mile

Really great service here. I had a L whyte and wasent sure uf it was the right fit. Rang and said my concerns so the team built me up a M to try and i swapped it. Great service and shout out to ash for the support.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Hiplok Mega Chain 130cm Lock Black

I purchased this item from Leisure Lakes Bikes a couple of weeks ago. They had the best price available for this large Motorbike chain. I was able to collect it within the hour from their store within Go Outdoors in Coventry which was really convenient for me. There was a very friendly staff member there when I collected too. The item itself is great also - very large and heavy!!

23 October 2025
Rated 1 out of 5 stars

Absolutely joke

4 August 2025
Leisure Lakes Bikes - Coventry logo

Reply from Leisure Lakes Bikes - Coventry

Hey Peter, thanks for your feedback.

I've just spoken to our Coventry and Nottingham stores who have been assisting you with your recent order.

I believe we are still waiting to hear back from you in regards to some transportation costs so if you get back in touch with this, we hope to get this all sorted with you.

Thanks
Will

Rated 5 out of 5 stars

Came in to try on helmets and I was…

Came in to try on helmets and I was showed where they where and asked if I needed advice and then left to try them on with no pressure once that was picked they also promptly fix my bike with no booking whilst I waited as I had it with me. it was a absolutely amazing service end to end and I will only be using this bike shop from now on as they where so Helpfull from start to finish cheers Sam

1 June 2025
Unprompted review

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