Lendio Reviews 

21,882
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive account managers for patiently guiding them smoothly through the entire loan application process. People really appreciate the fast communication, helpful support, and the intuitive digital portal that consistently makes securing business financing straightforward and efficient. Some reviewers were not happy with the funding outcomes, noting that they were ultimately declined after completing paperwork or experienced sudden communication issues. Consumers also felt frustrated by aggressive sales tactics, unhelpful interactions, or not receiving the expected loan amounts despite having strong financial credentials.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast funding and professional... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing representatives as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response_time, highlighting fast turnarounds and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more

Company replied

Rated 5 out of 5 stars

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more

Company replied

Rated 5 out of 5 stars

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more

Company replied

Rated 5 out of 5 stars

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Business development service
  4. Business-to-Business service
  5. Financial advisor
  6. Financial Institution

Written by the company

Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22k reviews

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4.5

All reviews

(21,882)

309 reviews in the last 12 months

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Rated 5 out of 5 stars

Working with Lendio was an incredibly…

Working with Lendio was an incredibly smooth and straightforward experience. Devin Koray made the entire funding process easy to understand and was there every step of the way, making sure everything moved efficiently. I’m beyond excited to use these funds to take my business to the next level!

A huge thank you to Devin Koray at Lendio for connecting me with Specialty Capital and providing all the information I needed to confidently move forward. Having someone knowledgeable guide me through the process made all the difference.

I truly appreciate the professionalism, communication, and support from everyone involved. I look forward to working with both Lendio and Specialty Capital again in the future and highly recommend them to other business owners looking for funding.

20 July 2026
Lendio logo

Reply from Lendio

Thank you for taking the time to leave us a five-star review.
At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.

Rated 5 out of 5 stars

Kayla was great

Kayla was great. She provided insight to both personal and business credit that I was unaware of. I’m appreciative to her for educating me. The process was also quick and easy. Almost to the point of being unbelievably so.

1 August 2026
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Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 1 out of 5 stars

Bad customer service

Bad customer service! And horrible rates.

30 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your feedback. Every customer deserves clear, courteous communication, and we regret that your experience didn't reflect that. We understand a rate that comes back higher than hoped can be frustrating. Rates and terms offered through our marketplace are shaped by a range of factors and can vary from business to business. If you have any questions about your account, please reach out to customersupport@lendio.com or (855) 853-6548. They're available Monday through Friday from 7:30 AM to 5:00 PM MT.

Rated 5 out of 5 stars

Hannah was really great

I worked with Hannah and she was very lovely to work with. It was easy and she was on top of everything. I would absolutely use them again!

30 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thanks for sharing your experience and for the 5-star review! We appreciate you!

Rated 5 out of 5 stars

Kayla was great

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything went smoothly because she was quick to respond and always reachable.

28 July 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

Steven Vasquez and Lendio Kudos!

I used Lendio for a business loan and line of credit. They required minimal paperwork (only bank statements, voided check, and few other small items). App took about 15minutes online.

I was then set up with a lender, Steven Vasquez, who guided me through the process and helped me pick some options. I had to put loan on hold for a few weeks, but Steven made sure to follow up and get me the loan when I needed it.

Steven Vasquez was exceptional! He was courteous, responsive, knowledgeable, and always available via phone/text to answer my questions even on the weekend or late at night. He is the reason I went with Lendio over others. Steven is truly a gem to work with!

24 July 2026
Unprompted review
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Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses take the next step for their business financing needs by choosing Lendio as their small business financial solutions provider.

Rated 5 out of 5 stars

The representative

The representative , Ezquiel Limon, was very helpful, patient and perseverant in helping find the funding that was agreeable to me.

27 July 2026
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Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

Money was made available with hours!

Money was made available with hours!
Also, the guy who delt with me was very professional.
Thanks lendio.

26 July 2026
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Reply from Lendio

At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

I im happy to work with Jordan he is…

I im happy to work with Jordan he is very profecional in his job and answering calls always wich is the most important part for costomer thank you Jordan

28 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thanks for sharing your experience and for the 5-star review! We appreciate you!

Rated 5 out of 5 stars

Skyler was the best

Skyler was the best. Helped me get some cash for my business when things got tight.

28 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thanks for sharing your experience and for the 5-star review! We appreciate you!

Rated 3 out of 5 stars

The great part of this experience was…

The great part of this experience was the ease of the process of locating lenders. However for my business I got an LOC with OnDeck. Hoping this would help me achieve the building blocks needed for expansion by purchasing equipment. With the highest APR ever in life, and brutal payment options this was a learning lesson of what not to do. I will just pay the LOC off after 2 weeks just to improve the business credit, however this did not help my business, but instead helped OnDeck’s business.

26 July 2026
Lendio logo

Reply from Lendio

Thank you for sharing your experience with Lendio, and for the kind words about how easy it was to connect with lenders. We're glad that part of the process worked well for you.
Every business owner deserves clear information to make the right financing decision, and we're always happy to talk through how a product's terms fit a business's goals. If it would be helpful, a member of our team is available to discuss your experience and answer any questions about your options going forward.
You can reach our Customer Support team anytime at (855) 853-6548 or customersupport@lendio.com, Monday through Friday, 7:30 AM to 5:00 PM MT.

Rated 5 out of 5 stars

The team moved professionally

The team moved professionally, decisively and were extremely helpful

24 July 2026
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

Austin made this experience very…

Austin made this experience very painless! He dedicated countless hours of time to get me through this process in a timely manner and answered every question that I asked promptly! Thanks again Austin you were a godsend

23 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you Donna for sharing your experience! We are thrilled to have met your business needs. Your kind words inspire us to continue our passion!

Rated 5 out of 5 stars

Simple process and great service

Buddy was helpful, provided a solution and had great communication.
Pretty simple process
Would recommend Buddy and this service if you’re in the market and have a need
Very quick turnaround

23 July 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! We're especially happy to hear that Buddy was helpful. At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

Jade was a great help

Jade was a great help. Quick easy and she answered all my questions.

21 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

Mitch made the process so easy and was…

Mitch made the process so easy and was able to provide excellent service and help with all the needs I had and went above and beyond

21 July 2026
Unprompted review
Lendio logo

Reply from Lendio

At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

Skyler was excellent to work with

Skyler was excellent to work with. What a great experience and Skyler made everything seamless and so easy to arrange everything . Highly recommend and look forward to a continued business relationship.

17 July 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 4 out of 5 stars

Experience and knowledge The representative was very informative…

The representative was very informative and nice. The SBA representative who helped me thru the process was excellent. Without her help I would of given up on the process. The SBA requirements are horrendous.

19 July 2026
Lendio logo

Reply from Lendio

Thank you for the kind words! We're so glad to hear that our representative was helpful and informative, and that the SBA specialist who guided you through the process made such a difference. That kind of support is exactly what we aim to provide. We also hear you on how demanding SBA requirements can be; it's a rigorous process, and we're glad our team could help you get through it rather than walk away. Thanks for choosing Lendio, and if there's anything else we can help with, our Customer Support team is available at (855) 853-6548 or customersupport@lendio.com, Monday–Friday 7:30 AM–5:00 PM MT

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