LeonLite - Professional lighting made affordable Reviews 440

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and service as outstanding, highlighting the excellent quality of the lighting fixtures. Many people appreciate the helpful and cordial staff, with customer service frequently described as exceptional, responsive, and efficient in resolving issues. However, some customers expressed concerns regarding the product's quality, specifically mentioning that some lights stopped working within a few months or that the plastic threads on certain fixtures were a weak point. A few other people also felt that the process of obtaining replacement parts could be inconvenient, especially when trying to describe the needed part through text and photos.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising its quality, ease of installation, and... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers praise the quick... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the high quality of products,... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently highlight the... See more

Service

People report positive experiences with service. Customers frequently praise the quick and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased some landscape lights 2 or 3 years ago and one by one, i have ended up with 12 that have stopped working. I contacted Leonlite where i bought them from anf Italia D corresponded back. I h... See more

Rated 5 out of 5 stars

Italia's ability to solve my problem is what made my experience GREAT. As a Product Designer I know how much empathy and problem solving means to users. Love the original lights from 2023 but 1 went o... See more

Rated 5 out of 5 stars

LeonLite was willing to ship out two pathway lights. When I called company that sold them to me said you can purchase in quantity of 6 or 8. Two of my pathway lights where destroyed by landscaping tr... See more

Rated 5 out of 5 stars

I first reached out to the company and questioned if they had wall lights made of similar material as my PVC . Unfortunately, they did not, but when she asked me if the lights are still working that I... See more


Company details

  1. Lighting Shop
  2. Landscape lighting designer
  3. Lighting consultant
  4. Lighting wholesaler

Written by the company

For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

440 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

I had ordered some landscape lighting from LeonLite approximately eight months ago. Suddenly one night several of the lights quit working. I thought maybe it was the control box and had an electrician come out and he determined that the fixtures had gone bad.

I contacted LeonLite and communicated with Italia. I explained the situtation that I had and explained everything that I had done. I did not need all of the light fixtures replaced, just the ones that gone bad. She got back to me very quickly and talked with management and they agreed to send me replacement fixtures for the ones that had quit working.

The replacements came today. This whole process only took two weeks to get resolved.

I am very pleased with the service and the product and would recommend Itlalia and her team to anyone.

Thank you

11 September 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service! The only thing I don't like is the warranty on these lights I purchased! I bought 16 and so far had to replace 4 of them! I bought them just over a year ago!
Your company wouldn't replace the last one unless I sent it in to be tested. Its almost like they're calling me a liar! Plus it would cost me more for the shipping them the light!I would not recommend these lights! They are awesome but come with a price!!

13 August 2025
Rated 5 out of 5 stars

Great product

Great product! Love the first one I bought so much that after thoroughly testing its functionality, I bought two more. Willing to show some pictures of their use in my koi pond waterfall. Fast shipping, good delivery tracking.

14 August 2025
Rated 5 out of 5 stars

Great customer service

I first reached out to the company and questioned if they had wall lights made of similar material as my PVC . Unfortunately, they did not, but when she asked me if the lights are still working that I purchased in early March, I told them yes, except for one to my pleasant Surprise, their customer service rep ITALIA D., process one for a replacement. I love these lights it's great to see a company that has customer service reps taking care of their customers. Thank you, Italia.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Post Lights

I purchased 18 post lights but one of the lights 5CCT selector button was damaged. I contacted customer service and a new light was soon on its was. The process was quick and easy. The service rep, Italia, was also very helpful and cordial.

Our neighbors love the way our landscape lighting came out. Thanks to the quality of the lights and the excellent customer service Italia provided I gave them all the info on where I purchased them.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

ITALIA D

ITALIA D. Was outstanding in helping me resolve this issue. Her prompt response and attention to detail made the experience stress free.

Mark Frankovich
President
Frankovich Custom Homes

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Quality lights at a reasonable price

The lights I ordered were delivered promptly and accurately described in LeonLites’ website.Overall I was pleased with the quality of the lights and Installation was simple.Hopefully they will last a long time as the bulb is not replaceable.

11 July 2025

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