Lewins Jewellers Reviews 

368
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the warm, friendly family-run nature of the business and the truly exceptional staff members. People note that the team is extremely knowledgeable, patient, and always ready to assist visitors without any sales pressure. Consumers frequently mention the high quality of products, beautiful selections, and very fair pricing when buying or selling items. Shoppers also appreciate the meticulous repair services, stating that treasured personal pieces are restored with great care and expertise. Visitors always feel welcome and completely confident in the reliable, trustworthy service provided by the local team.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting an honest, friendly, and highly professional... See more

Product

Customers consistently note positive experiences with product, sharing their satisfaction with the fantastic... See more

Price

People report positive experiences with price, frequently highlighting very competitive rates and fair market... See more

Quality

Consumers express deep satisfaction with the outstanding quality of both the jewellery and the repair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience very friendly honest and helpful, wouldn’t hesitate to totally recommend whether your buying or selling . I have brought from here a few years ago and really pleased with all my... See more

Rated 5 out of 5 stars

Absolutely wonderful service received by Mehmet at Lewins. I had 3 pieces of jewellery repaired and cannot fault the service. Mehmet is such a credit to his profession and family, always polite and kn... See more

Rated 5 out of 5 stars

I found it hard to find a business where I could sell my gold & feel assured that I would not be taken advantage of or be ripped off. Thankfully I came across this warm & honest family business.... See more

Rated 5 out of 5 stars

I have been in and out the lewins jewellers shop since I was kid I still go there now to this day to get most of my old school jeweller they sell They are fair and honest working family business... See more


Company details

  1. Jeweller
  2. Jewellery Repair Service
  3. Jewellery shop

Written by the company

Lewins Jewellers is an independent family-run jewellers, established since 1934, based in the heart of Sutton. With a rich heritage in fine jewellery, timepieces and vintage treasures. Our customers come to us for our variety of quality designs, and trust us to find the perfect piece for them. We offer an extensive range of services: jewellery repairs, jewellery design and re-modelling, watch batteries and services, jewellery valuations for insurance and probate.


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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No recent history of asking for reviews

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5.0

All reviews

(368)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Walked past this shop for a number of…

Walked past this shop for a number of years - I had some jewllery I needed to check the quality and decided to use this establishment. The owner was incredibly polite and professional. I will be doing more business in the future. 5* customer service.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently visited Lewins Jewellers in…

I recently visited Lewins Jewellers in Sutton to have my Sapphire and Diamond Ring repaired, I am very pleased with the result, they did a great job and as I was going away before Christmas they made a special effort to have my Ring back for me in time which I really appreciated.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Odds and sods made money!!

Went in with my mum to see what we could get foe some bits and pieces that we have had stuffed the drawers for years 50+ and were very surprised. Firstly, he (Mr Lewin?) was so friendly and helpful , he gave us a good price in fact twice as much as I was offered in NZ. Mum and I were stoked.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Gold to White Gold dipped ring

I had a ring dipped from Gold to white Gold by Mehmet and his team. I was incredibly happy with the result and most definitely recommend Lewins. Mehmet and his team are friendly and make you feel comfortable even managing to fit the ring in for me. Will definitely use Lewins again.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Very approachable and professional…

Very approachable and professional customer service. Really interested in helping you choose a suitable item rather than sales based. Good selection of both new and secondhand jewellery - I love the new to me earrings my husband bought me for Christmas - a follow up from the new watch I bought him for our anniversary - in my opinion the best and most trustworthy jeweller in Sutton

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Lewins!

Lewins is very professional. They really go the extra mile for their customers. Me and my family have shopped with them for many years and we have never had a bad experience. They are the best of the best and I couldn't recommend them enough. We have done general purchases, adjustments and repairs and they have delivered every time. If you're in the local area and need Jewellery then give them a chance as they will not let you down.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

This is a lovely family run shop. Really helpful and brilliant guidance.
They fixed my chain with respect and thoughtfulness.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent jewellers

Really like Lewins, the sales team are incredibly helpful and knowledgeable, the service given was excellent. I also got my wedding ring polished and it looks like new!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I had some gold I wanted to sell & saw…

I had some gold I wanted to sell & saw Lewins & decided to go in. I was greeted by a lovely friendly man & we talked for a while, whilst the completeing the sale. I will definitley go back, for other services ie jewellery cleaning & possibly to buy some jewellery, as they have a lovely selection of items for sale.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Lewins are the best!

Lewins are the only local jewellers I would trust. My family and I have used them many times for repairs and for purchases. I would thoroughly recommend them to anyone! They are polite, professional and extremely knowledgeable.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

My daughter and I were looking to have some sentimental jewellery redesigned to be more wearable and we were recommended by a friend to visit Lewins. From the first moment we visited, the service was fantastic. They understood the sentimental value of the pieces and really took the time to listen and understand our thoughts. We couldn’t be happier with the final products and would highly recommend the team to anybody looking to do similar. We are truly grateful to the whole team at Lewins and we are sure that we will be back to visit them again.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent jewellers

Very happy with my purchase took a little while to decide. There was no pressure just helpfulness found them very friendly welcoming great customer service purchased a Locket they fitted the photos for us and very prompt . Have purchased other items from Lewins and will again

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service once again

Have been using Lewins for over 20 years . Always a friendly service .
Mehmet will make you feel at ease and is fair and honest, such a great family business, highly recommend

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Have bought many items of jewelry over…

Have bought many items of jewelry over the years from Lewinsky and have always been delighted with my purchases which have always been very fairly priced. The staff are delightful. Always very pleasant and helpful. Always a different atmosphere when dealing with a family run business rather than a chain. Recently I took some old gold and silver items that had been sitting in a drawer unworn for years. I was delighted with the price I got for them and felt I had been very fairly treated there. It is always my first port of call when either looking for an item or seeking advice. I cannot recommend them highly enough.

18 November 2025
Unprompted review

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