Lewins Jewellers Reviews 

368
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the warm, friendly family-run nature of the business and the truly exceptional staff members. People note that the team is extremely knowledgeable, patient, and always ready to assist visitors without any sales pressure. Consumers frequently mention the high quality of products, beautiful selections, and very fair pricing when buying or selling items. Shoppers also appreciate the meticulous repair services, stating that treasured personal pieces are restored with great care and expertise. Visitors always feel welcome and completely confident in the reliable, trustworthy service provided by the local team.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting an honest, friendly, and highly professional... See more

Product

Customers consistently note positive experiences with product, sharing their satisfaction with the fantastic... See more

Price

People report positive experiences with price, frequently highlighting very competitive rates and fair market... See more

Quality

Consumers express deep satisfaction with the outstanding quality of both the jewellery and the repair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience very friendly honest and helpful, wouldn’t hesitate to totally recommend whether your buying or selling . I have brought from here a few years ago and really pleased with all my... See more

Rated 5 out of 5 stars

Absolutely wonderful service received by Mehmet at Lewins. I had 3 pieces of jewellery repaired and cannot fault the service. Mehmet is such a credit to his profession and family, always polite and kn... See more

Rated 5 out of 5 stars

I found it hard to find a business where I could sell my gold & feel assured that I would not be taken advantage of or be ripped off. Thankfully I came across this warm & honest family business.... See more

Rated 5 out of 5 stars

I have been in and out the lewins jewellers shop since I was kid I still go there now to this day to get most of my old school jeweller they sell They are fair and honest working family business... See more


Company details

  1. Jeweller
  2. Jewellery Repair Service
  3. Jewellery shop

Written by the company

Lewins Jewellers is an independent family-run jewellers, established since 1934, based in the heart of Sutton. With a rich heritage in fine jewellery, timepieces and vintage treasures. Our customers come to us for our variety of quality designs, and trust us to find the perfect piece for them. We offer an extensive range of services: jewellery repairs, jewellery design and re-modelling, watch batteries and services, jewellery valuations for insurance and probate.


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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No recent history of asking for reviews

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5.0

All reviews

(368)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

24 carat service!

I was very impressed by the standard of service and expertise, combined with a convivial conversation with Mehmet means I'll definitely be a returning customer.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Had a ring altered at Lewins Jewellers…

Had a ring altered at Lewins Jewellers in Sutton, Surrey. The staff are so polite, helpful and in no way pushy. My son always went to this wonderful business and had many items. He always said to me that this is the best place to go. Do not go anywhere else. He was right.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Would not use any other Jewellers. Mehmet and his lovely team are fantastic. So helpful and accommodating. Best Jewellers around.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Used Lewins Sutton for the 1st time on reading recommendations.
Was very happy with the service and knowledge from start to finish with a ring I took in and they sorted.
I would most definitely recommend them to anyone. Excellent service.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Myself and my family have used Lewins …

Myself and my family have used Lewins for a number of years now for any jewellery repairs, watch repairs and sourcing any particular type of jewellery that we may want to purchase.
The service is always so friendly and they are always so helpful in trying to find the right item or the best solution without trying to pressure you into buying.
Thanks again for a very professional experience in getting my Watch repaired and Serviced within the time promised and for the cost quoted.
Cheers To Mehmet and all at the Shop 👍

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and honest

Very friendly, helpful, thorough and honest advice. The quote I received from Lewins for my scrap gold exceeded 4 other quotes in the local area. Mehmet goes above and beyond to make sure he is being as helpful as possible. Thank you Lewins

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I ordered online

I ordered online, so had many questions about the item I wished to purchase. Lewins were extremely responsive and even sent pictures to show how my item would look. This is by far the best company I have dealt with. Fantastic service. I would highly recommend Lewins to anyone.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

When looking for an item I always choose Lewins
Their always guaranteed to have exactly what your looking for
A family run business, always friendly and helpful, never make you feel like your custom is not appreciated, however small your purchase is
Would strongly recommend

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Exchanged scrap gold watch for cash. Mehmet gave me a good price and I was pleasantly surprised! Very professional with that personal touch that makes all the difference. Have been in several times now and always friendly with good service.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Gold Rush

Entered the store greeted by the female staff. Then had dealings with Mehmet a very polite and calm person. He examined my coins, he was not pushy in any way. He gave me a good price and business was concluded. A pleasant transaction. Highly recommended.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Top jewellers

Brilliant local business.I have been using this jewellers for a long time now & the service & honesty is 2nd to none.No wonder it is a long standing business.Highly recommend them.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Magnificent and professionalism at your services.…

I highly recommended this magic family's business.
I was recommended by a friend and I wasn't disappointed.
My first approach, the Mrs Mehmet was so professional, helpful and kind that I wanted to deal with him.
He provides trust since day one. He never pushed or try to force to sell, he just give you the best advice
based in his long years of experience. I will highly recommend this Lewis Jewellers to buy, to sell and get the best advices related to any jewellery, they are the best in the market.
Thank you again for your magnificent and professionalism at your services.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for more

Couldn’t have asked for more - amazing professional yet warm service, lots of gorgeous options including vintage and bespoke. Over the moon with my engagement ring, thank you!

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Best Jewellers in Sutton

Sutton is forever changing, but Lewins Jewellers are consistent with their professional attitude, respect and personal treatment towards their customers, if you need honest pricing or valuation of your jewellery, or looking for that special gift, Lewins is the place, Mehmet and his family will greet you with a welcoming smile

15 August 2025
Unprompted review

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