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Liberty Debt Relief Reviews 

1,464
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. Debt relief service
  2. Financial advisor
  3. Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(1,464)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working pro

Was able to work with my creditors to reduce my pay off.

14 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 4 out of 5 stars

It`s nice to see you Finally came to a…agreement

It`s nice to see you Finally came to a resolution with one of my creditors , a little slow I might add and not enough communication leaving us in the dark on what is happening ? My other creditor Mercury is still waiting for a response ? It seems your Not paying nobody off with Liberty Money , your using my money as it adds up in my account, that is NOT what was discussed in the beginning. More Communication Liberty is what`s needed - e-mail preferred .

11 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 2 out of 5 stars

The whole process seems to be extremely…Slow

The whole process seems to be extremely slow. They reduced my debt but I expected my term to be redu Ed since my debt amount changed. Credit report actually got worse

12 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing this feedback, and I'm sorry the pace of the program and the term length didn't match what you expected.

To clarify how the timeline works: your monthly deposit and program length are calculated based on your total enrolled debt amount, not on each individual settlement as it happens. So when one debt settles for less than the original balance, that reduces what you owe on that specific account, but it doesn't automatically shorten your overall program term, the deposit schedule was set at enrollment based on the full amount enrolled. I understand that can feel counterintuitive when a settlement lands, and we're happy to walk through your specific numbers with you if it would help.

On the credit report: this is a common and expected part of the debt settlement process. Because accounts are intentionally not being paid in full or on the original schedule while we negotiate, creditors typically report them as delinquent, charged-off, or settled for less than owed , which can cause a temporary dip in your score. This was outlined in your enrollment disclosures, but we know that doesn't make it feel any better in the moment, and we're glad to talk through what to expect as accounts continue to resolve.

We'd like the chance to go over your account in detail and address these concerns directly. Please reach out to our client relations team at (800) 756-8447 or support@libertydebtrelief.com so we can take a closer look.

Rated 5 out of 5 stars

Your company in helping the People with…

Your company in helping the People with high interest in any particular loan, and this is a truly stressful relief. Company's loans should be helping people instead of taking advantage of them with HIGH INTEREST 😞 And some of US would like to do thing's and feel that we can Enjoy to do something to improve anything that takes a lot of money So Thank You for Your Help 💯

11 August 2026
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Reply from Liberty Debt Relief

Thank you for taking the time to share this feedback, and for your kind words. We're glad we could help make things a little easier for you.

Rated 5 out of 5 stars

Good communication

Keep you informed of correspondence and very professional and helpful

9 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Fast

Fast, timely and effective

10 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

The representative was very friendly

The representative was very friendly, patient,
and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the
event I needed help or further questions. Truly a FIVE STAR operation, Thank You!!!

8 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Good

Very nice and easy

6 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 4 out of 5 stars

My experience

The fact that LBR helped to resolve my issues made it an overall worthwhile decision. However, I did have difficulty reaching someone occasionally to get answers to my questions which caused me some frustration.

6 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

I was for 5 months paying my money when…

I was for 5 months paying my money when I have to comunicate self to the other banks they never make the first payment all is fake with this company now iam affect more they stole your money 50% for the services so bad

30 July 2026
Unprompted review
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Reply from Liberty Debt Relief

Hi Adriana, thank you for sharing this, and we're sorry to hear you're frustrated with your experience. We take these concerns seriously and want to make sure everything on your file is fully explained.

We'd like the opportunity to go over the details of your account directly with you — including the work completed, the status of your accounts, and any questions you have about fees or refunds — so we can address everything clearly and make sure you have the full picture.

Please feel free to reach out to us at support@libertydebtrelief.com or (800) 756-8447 at your convenience, and we'll be glad to assist.

Rated 5 out of 5 stars

Absolutely wonderful

Made it easy to understand everything and anything I had to do they helped with to make it just as easy. They are quick to answer any questions and help in every way.

5 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

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