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Liberty Debt Relief Reviews 

1,464
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. Debt relief service
  2. Financial advisor
  3. Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,464)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They made the process easy

They made the process easy, they guided me each step of the way. Always available to answer my question.

5 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Very rewarding

You were very helpful and answered my questions and always called me back to check on what I needed. I'm glad you helped me when I needed it.Thanks again

6 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 2 out of 5 stars

Trying to access my account

Trying to access my account, and when get to screen where a TEXT to my cellphone number NEVER …. Received and tried 3/4 times, on Top of ALL other
Issues yesterday that are keyed into my account which was SUPPOSED to Receive a Call back from One of your Staff an Hour after Calling there ( was told by Another Staff Member ) but, Will NOT give Out that name. To me , All of this had to think long and Hard if wanted to stay with this Company After Everything that has happened yesterday

6 August 2026
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced. We understand how disappointing it can be when you're unable to access your account and don't receive the follow up you were expecting.

We take your concerns seriously and would appreciate the opportunity to make this right. Please reach out to our team directly so we can review what happened, assist with your account access, and address any outstanding issues. We value your business and hope to have the chance to restore your confidence in our service.

Rated 5 out of 5 stars

Initially we were skeptical

Initially we were skeptical. We talked about canceling the program.
We decided to continue for a couple of months to see if anything happened. When we got the form it was a breath of relief.
We are very pleased!
LDR was able to take care of our need.

28 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Liberty Debt Relief is doing an awesome…

Liberty Debt Relief is doing an awesome job. I thank Liberty D Relief for all of the Support.
Thanks, and I am Proud Customer. Great Customer Service. Help with Payment Arrangement. Came with Solution. Thanks a Million. Senoria Gilbert

29 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 3 out of 5 stars

Confused with tonight's representation...

Everyone I have interacted with since retaining Your service last September have been a pleasure to work with, unfortunately, not this evening. The Gentleman on he phone with me tonight is very brash, hurried, not at all patient while explaining, and projects poor people skills. Very disappointing.
Unlike the call I had with Rep Tiana last Friday. She continued to show the same patience and sincere mannerism that others before have.
Still, a very good organized company, but the gentleman tonight needs retrained or repositioned.

29 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing this feedback, and please accept our sincere apologies for the experience you had this evening. The interaction you described does not reflect the level of patience, respect, and support we expect from our team.

We truly appreciate your kind words about Tiana and the other representatives who have supported you since September. We will make sure her continued patience and professionalism are recognized.

Your concerns regarding tonight’s call will be shared with the appropriate leadership team so they can review the interaction and provide the necessary coaching. Thank you for bringing this to our attention and for giving us the opportunity to improve.

Rated 5 out of 5 stars

Clear information

Clear information, very friendly customer service. The team are so helpful and tell you each step. Its a really good opportunity to get caught up with all your financial problems.

27 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Liberty Debt Relief is trustworthy

Liberty Debt Relief is trustworthy. The associates work for me and explain everything that is easy to understand. I appreciate the way they have taken care of me and my account.

28 July 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

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