LightBulbs Direct Ltd Reviews 30,692

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, highlighting the wide range of bulbs available, including those difficult to find elsewhere. The delivery service is frequently described as fast and efficient, with many people appreciating the prompt arrival of their orders. The overall ordering process is noted as simple and straightforward, and the customer service is often commended for its helpfulness and responsiveness. However, some customers also noted issues with the quality of certain products, with some bulbs failing prematurely or arriving damaged. There were also occasional concerns regarding packaging, with a few people reporting items arriving in crushed or inadequate packaging. A small number of people also experienced delays with their deliveries or received incorrect items.

What people talk about most

Product

Customers had positive experiences with product, often praising the good quality, value for money, and wide... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers find quality to be ambiguous. While many reviewers praise the good quality of products, noting... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy ordering process, prompt delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having only moved in three years ago this was the first kitchen spotlight that needed replacing. Taking the details from the old bulb made the ordering process simple. The bulbs arrived undamaged in a... See more

Rated 5 out of 5 stars

From order to delivery the service has been excellent. We found that one of the bulb was not working. Once reported the company was prompt is sending a replacement- not many companies these days are q... See more

Rated 5 out of 5 stars

Perfect warm lighting for my stall in the evening. Strung internally around three sides they provided an inviting glow which provided just enough light. Being plastic meant they didn’t break and eac... See more

Rated 5 out of 5 stars

I searched online for a branded light and found Lightbulbs Direct offering the best price. Delivery was in the specified time and it arrived well packed and 1st class condition. Would definitely look... See more


Company details

  1. #44 of 98 best companies in Lighting Shop
  2. #11 of 17 best companies in Light bulb supplier
  3. #10 of 24 best companies in Lighting wholesaler
  4. #23 of 40 best companies in Office supplies shop

About LightBulbs Direct Ltd

Written by the company

Lightbulbs Direct: Your One-Stop Lighting Shop

Lightbulbs Direct is the UK's leading online retailer for all your lighting needs. With over two decades of experience, we offer an unparalleled range of high-quality light bulbs and fittings at unbeatable prices. Our knowledgeable team is passionate about lighting and dedicated to helping you find the perfect solution for your home or business. From classic incandescent bulbs to energy-efficient LED options, we've got you covered.

Struggling to choose?

Our comprehensive buying guides and informative blog are packed with tips and advice.

Let Lightbulbs Direct illuminate your world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Red fire bulbs! Great service!

Local shop stopped selling fire candle shaped bulbs so I found this company on line. I ordered five bulbs, got a reduction in price and they were delivered well packaged two days later. It is so amazing to have the red glow back. Thank you.

31 May 2025
Rated 2 out of 5 stars

Ordered light

Ordered light, arrived damaged, advised them and suggested better packaging. In fairness they were very promt and dispatched again, however, the tubes wern't protected again so arrived #damaged. Phoned again, and they said they leave it to the discretion of the warehouse and nothing they could do and now have no stock so will refund me. Service not bad but allowing the warehouse to 'use their discretion' has cost them two orders and a customer now.

28 May 2025
Rated 2 out of 5 stars

Poor Packaging

Products arrived in an un-padded brown envelope. The light bulb packets were creased and bent. The bulbs appear to be undamaged but may fail immediately or shortly after use.
Good products at a fair price but spoilt by sloppy, ineffective packaging.

27 May 2025
Rated 5 out of 5 stars

Good product

I had struggled to get halogen light bulbs which didn't fluctuate on and off and eventually break the transformer. Theirs work perfectly. Also the delivery was swift.

27 May 2025

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