We have been with Linley and Simpson for some years now as Landlords and we have always found them to be very prompt and helpful when problems have cropped up with our flat. This benefits both our ten... See more
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Review summary
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Reviews shaping this summary
We received excellent advice and service throughout the process of selling the house. Excellent sales advice from David, Excellent sales process achieving a good price, Sadly the first buyer cou... See more
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Throughtout the process of finding a buyer I have been very impressed with the communication with sales team which is very important when selling a property. Tom has always called / updated whenever... See more
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Karla, at the the Harrogate branch, was simply wonderful throughout the entire process, which culminated in me and my partner finding a perfect rental property. Karla managed the viewings of multi... See more
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Company details
About Linley & Simpson
Written by the company
Linley & Simpson; Yorkshire at heart.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Contact info
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
- feedback@linleyandsimpson.co.uk
- www.linleyandsimpson.co.uk
4.8
Excellent
5k reviews
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We’ve had trades people out on a few…
We’ve had trades people out on a few occasions now and I can honestly say that L&S and their contractors are excellent. Helpful and efficient. I’d really recommend them to anyone!
7 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your fantastic review.
We're delighted to hear that you've had such positive experiences with both our team and our contractors. It's great to know that the work has been carried out efficiently and that you've found everyone helpful throughout.
Thank you for your recommendation—it really does mean a lot to us. We appreciate your support and look forward to continuing to assist you whenever you need us.
Kieran was fantastic
Kieran was fantastic! Very helpful from start to finish in the progression of my enquiry
2 July 2026
Unprompted review
Reply from Linley & Simpson
Hi Pete, Thank you very much for your review. We wish you all the best with your purchase. Kind regards, Team Headingley
Positive renting experience
So far I’ve found renting through Linley & Simpson to be a positive experience. The application process was thorough but straightforward, and all documentation was handled swiftly. Most importantly, where maintenance issues have arisen, they have been easy to report, and handled to a high standard in a fairly timely manner. My understanding is that each tenancy has one agent assigned to dealing with these, so in this case credit should go to Nicole Stanley at the York branch of Linley & Simpson.
7 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that your experience renting with Linley & Simpson has been such a positive one. It's great to know that you found the application process straightforward and that any maintenance issues have been easy to report and resolved to a high standard.
We're especially pleased to hear your kind comments about Nicole. We'll be sure to pass your feedback on to her and the York team—they'll be delighted to know their efforts have been appreciated.
Thank you for taking the time to share your experience, and we hope you continue to enjoy your tenancy with us.
Such friendly staff that go above and…
Such friendly staff that go above and beyond for you. George is quick with his responses and is very helpful and always ensures that he finds the information needed to resolve any problems you may have. Would highly recommend
8 June 2026
Unprompted review
Reply from Linley & Simpson
Thank you for the kind words, Adam! It has been a pleasure helping you find somewhere with us!
I am happy with the repairs
I am happy with the repairs. All were done well.
7 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your kind review.
We're delighted to hear that you're happy with the repairs and that the work was completed to a good standard. It's great to know we were able to resolve the issues to your satisfaction.
Thank you for taking the time to share your feedback, and we wish you all the best.
Prompt Response
Stephen Shodia, I do appreciate your prompt response to the issue we raised.
Which was attended to under 24hrs.
I'm satisfied with the work done and the response received.
6 July 2026
Unprompted review
Reply from Linley & Simpson
Hello, thank you for the kind words . I'm happy to assist with organizing the boiler switch repair. Feel free to get in touch another time.
Very responsive service
Very responsive service. Liam and Kirk kept me up to date with progress on a daily basis. Very knowledgeable team. Highly recommend.
3 July 2026
Unprompted review
Reply from Linley & Simpson
Thanks so much for the review of Liam and Kirk it really means a lot to us and the team!
Liam’s a proactive member of the team…
Liam’s a proactive member of the team and importantly keeps us informed of progress when we’re in a letting process. Great work.
6 July 2026
Unprompted review
Reply from Linley & Simpson
Thanks Andrew for the comments about Liam, it’s nice to hear he is keeping you informed and up to date with the process and taking that proactive approach!
Amazing from start to finish!
Amazing from start to finish! Very personable and made our first purchase easy. Hannah from the Hull office showed us round and was in constant communication - she was so lovely! Super professional and smooth process, thank you.
6 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that your first home purchase was such a positive experience and that the process felt smooth from start to finish. It's especially lovely to hear that Hannah kept you well informed throughout and made such a great impression during your viewings.
We'll be sure to pass your kind comments on to Hannah and the Hull team. Congratulations on your first purchase, and we wish you every happiness in your new home!
Lovely team
Lovely team, especially Paige who helped me get my offer in and answered all my questions. And Michael who showed me around the property who was very informative and patient with me and all the family that came too! Thanks all
3 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your review Oliver, it’s been a pleasure working with you and getting this sale agreed. I wish you all the best of luck with the sale and please don’t hesitate to reach out to me at any stage throughout! Thanks – Paige
Great service
Liam helped out a lot during the process. Clear communication and kept in contact throughout. Great service overall!
3 July 2026
Unprompted review
Reply from Linley & Simpson
It’s great to hear that liam kept you fully informed and up to date, thank you for the review!
5 Stars - Can't Fault Anything
Both Michael and Paige were an absolute pleasure to deal with throughout the process. Very efficient and personable. Would 100% recommend. Same goes for Inez.
3 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you Henry, we appreciate your kind review and please don’t hesitate to reach out throughout the process to myself or Inez! Thanks – Paige
Susan has been extremely helpful and…
Susan has been extremely helpful and responsive to all issues I brought up and has been able to resolve very tricky situations for me during my tenancy. Her professionalism is world class. Highly reccomend.
3 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful review.
We're delighted to hear that Susan has been so helpful and responsive throughout your tenancy. It's fantastic to know she was able to resolve even the more challenging situations and that her professionalism made such a positive impression.
We'll be sure to pass your kind comments on to Susan—they'll mean a great deal to her. Thank you for your recommendation, and we wish you all the best for the fut
It’s taken me months to write this…
It’s taken me months to write this review. I’ve been so traumatised by my experience with Linley and Simpson, Ilkley branch and I will NEVER rent with them again.
They’re a bunch of entitled children who all need specialist training in client communications and just basic decency. Especially Ami Woods who made sure even my final moments of exiting the property were equally as horrendous as the rest of my time spent dealing with them. Cheers Ami. I’m not sure where your aggression comes from, but seek help.
I was treated appallingly from start to finish. Upping my rent ridiculous amounts (and then when I decided to leave, put the property on the rental market for LESS than they were trying to charge me, a long standing tenant)
They illegally entered my property without my permission and one time I came home to find a man in my house doing a gas check and was terrified. I thought I was being robbed.
They left me without heating and hot water for 10 days and I practically had to beg for a reduced rent that month. It could have been fixed much sooner, but I was waiting on a plumber who was on holiday to come back home!! Meanwhile I was having to drive my children to the other side of Leeds and back to my mother’s house so they could get a hot shower.
I’m yet to meet a fellow tenant who has positive things to say about L&S.
They deserve to be shut down. Or at the very least, treated with the same non existent respect they show others. I hate you all.
1 August 2025
Unprompted review
Reply from Linley & Simpson
Thank you for taking the time to share your feedback. We are genuinely sorry to read about your experience and that you feel so let down by the service you received.
We take comments of this nature very seriously, particularly those relating to communication, access to a property and repairs, and we are disappointed to hear that you feel these matters were not handled appropriately.
As your review raises a number of specific concerns, we would welcome the opportunity to review them in full. If you would like us to investigate the matters you've raised, please contact us at feedback@linleyandsimpson.co.uk with further details so we can carry out a thorough review.
We appreciate you taking the time to bring these matters to our attention and are sorry that your experience has left you with this impression of our business.
Lauren T was amazing
Lauren T was amazing, she was so helpful throughout and so quick at responding. The entire process was smooth and I would 100% recommend her to anyone moving.
1 July 2026
Unprompted review
Reply from Linley & Simpson
It's wonderful to hear that the entire process was smooth and that you would highly recommend the service to others. We appreciate you sharing your positive experience!
Very helpful
Linley & Simpson are always available to help. I am particularly impressed with Lauren Turnbull. She is very friendly, helpful and efficient. She always makes sure that we are kept up to date with every step of the process. Any questions we have are always answered in a timely fashion.
22 June 2026
Unprompted review
Reply from Linley & Simpson
It's wonderful to hear that our team is always available to help and that you're so impressed with the service you've received. We're delighted to know that you feel well-informed throughout the process and that your questions are always answered promptly.
Lauren was incredibly helpful and…
Lauren was incredibly helpful and sweet, made sure to keep us updated and helped us with any questions, we had. She had reassured us so we never felt stressed about the move-in or agreement details
30 June 2026
Unprompted review
Reply from Linley & Simpson
It's wonderful to hear that our team member was so helpful and reassuring throughout your move-in process. We're glad they kept you updated and answered all your questions, making it a stress-free experience!
Linley and Simpson have managed my…
Linley and Simpson have managed my properties for years and they do a great job. Special shout to Emily, Zak & Natalie! Thank you!
30 June 2026
Unprompted review
Reply from Linley & Simpson
Thank you so much for your wonderful review! We are delighted to hear that you've had such a positive experience with our team over the years. It's fantastic to know that our colleagues have provided great service.
Reply from Linley & Simpson
Thanks for your feedback!
I would just like to say a big thank to Ami Woods
I would just like to say a big thank you to Ami for assisting with our property work request so efficiently. Once again great communication with Linley & Simpson and especially Ami. Ami has managed to sort the request so quickly that the electrician is attending within two weeks of our request being made. Thank you again.
26 June 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your very kind review. We are so pleased to hear that the property work request was handled so efficiently and that the communication was great. We wish you all the best.
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