Linode Reviews 204

I've been using Linode sporadically. Mostly I've been using the Linode boxes to test custom things and weekend projects.

Now I'm using cloud storage, had some issues setting it up, but now it is up and running.

There are far newer things to try out , but I still don't have the time to try them out.

Pricing is really addecuate.

I used linode for personal stuff and Its really easy and really cheap

In our 5 years of usage, we had never faced a single downtime. The availability at multiple geographical locations is something what we love with Linode. Any critical issues, no worries as we get prompt notifications from support team. They provide professional support whenever needed.

I started using Linode about 10 years ago. I needed a bare bones Linux machine to host the software services that I had written myself. I have had almost 100% up-time in that period. It is a very well maintained and supported product which is highly scalable. The documentation is of a high standard and if you need their help, it is immediate and very friendly.

I am a light user of Linode but I’m very happy with the experience I’ve had so far. I get a lot of value out of the mininode host that I have, and whenever I have to use the Linode dashboard it helps me get what I want done.

Never had any issues hosting my site. Never get any spam email like others are claiming and the uptime is well within the industry standard range. I've been using Linode for years and never had any issues.

Recently Linode informed me of the need to migrate my VM to a more powerful host. I initiated the transition on my schedule, and it was so efficient that I was back up and running 100% in about 90 seconds! The only thing I had to do was press a button at the time of my choosing. The notification and instructions were clear and concise, and I ended up with a more powerful VM at the same price!

I found linode through a small project I had done a few years ago. Since setting up my account and VPS services, I have remained a consistent customer. Their support team reached out to ensure everything could be backed up when upgrading for the spectre vulnerability, over 30 days in advance. Their uptime is amazing, and they continue to add features like their DNS and firewall services. The prices are extremely fair for the service provided, and they are an independent company.

This company offers you a free trial for you to test out their services... sounds great and all, but what they don't tell you is how much spam you will be receiving from them once you actually sign up for the said trial, and how when the trial ends and you no longer have interest in using their service, they will keep on trying to charge you endlessly, claiming you owe them money for simply using their free trial.

It simply makes no sense and seriously just leaves a terrible taste in the customer's mouth.

I truly can not recommend this service to anyone because of its nasty, dishonest and spammy nature and behaviour.

Do NOT get this "free trial" Cause im telling you now after your trial and you go on about your life, months later they will contact you saying you owe them money! Now obviously, I didn't reply because I don't owe them anything... couple of weeks after that, they said they were gonna send to "collections" to collect my missing payment... Hm. No. Not happening. Good luck scamming people and all the negative reviews your gonna receive because of this stupid trial STAY AWAY FROM THIS COMPANY!!!

Havent used this service for very long and I found it from a sponsor from a tech YouTuber whos promo code gave me £100 creddit for free so my review may be a tad biased but I genuinly love everything about this hosting service.
Their prices are reasonable and are reasonable for developers like myself who currently only create applications as a hobby. As well as this setting up a server and interacting with it is easy to do and doesnt limit you on certain aspects like other hosting services.

The support is great, but there are too many maintenance issues, every other month there is maintenance that requires powering off our servers. Every time there is maintenance they move us from Intel Gold which works OK to a 4 year old AMD CPU which cripples our app performance. It's very frustrating, they really need to update their hardware.

If you want to have super fast compute engine with VIP level support service, Linode is the one and only solution you have. It has more options to choose and very very economical.

Well documented API, reasonable prices, great control panel and great support who responds fast and does what they can to help professionally. Wouldn't expect that from a company of this size.

We joined Linode in December 2019.

The sign-up process was easy and we deployed multiple Linux VMs into Dallas, Frankfurt and Singapore.

After testing we migrated our services from another provider to Linode.

Everything was fine for a little while, then the issues started.

There are 2 main problems on Linode:

1) System Maintenance: When Linode performs system maintenance (planned or emergency) it usually results in VMs being shutdown or restarted.

Often "emergency maintenance" includes shutdown of VMs resulting in outages without notice. This happens regularly and by the time Linode issues a notice, the maintenance has already started, making it too late to do anything about it.

These outages are accompanied with the following message: "We have been alerted to an issue affecting the physical host on which your Linode resides. To resolve this, the host requires emergency maintenance that must be performed immediately."

2) Connectivity Issues: Regular interruptions at the network layer results in high latency and complete outages. VMs may stay up, however they are not reachable.

Emergency Maintenance accounted for 5 outages between April and August 2020.

Then in September the outages started in Singapore followed by more outages in Dallas.

We ended up moving Dallas to another provider and that resolved the issue whilst providing our business with stability.

Then the Singapore outages increased, one of them involved a switch problem then additional interruptions in November.

In December we experienced 4 outages in a week.

Our customers were angry. We confronted Linode who could not provide any explanation - nothing, not even a hint of what the problem was.

After almost a week with no explanation (Linode was "still waiting on a post mortem") AND outages continued (clearly the issue was ongoing and not resolved), we decided that was enough punishment to our business.

We moved the remaining VMs to another provider. Problem solved.

We would have moved earlier, however our VMs run a custom application that has static configuration and is time consuming to modify.

In hindsight we should have moved much sooner as the pain and suffering from outage after outage was affecting our staff and customers.

It's probably best to stay away from Linode at least until they get their network and hypervisor infrastructure under control and return stability to their service offering.

EDIT: 12 hours after I posted this review, I received this from Linode - another outage.

Connectivity Issue - Singapore

New incident: Investigating

Our team is investigating a connectivity issue in our Singapore data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

Real Customer Review

my account since 2019-07-03 :)

I've been using it for so long and I haven't had any problems
Have very good customer service
There is nothing to think twice about buying

And Free Advanced Cloud DDoS Protection

When you see this real comment, let you know that you are right! Do not buy!
My website is a photo album website, and there is no nude picture, so it is an anonymous report. If you don't verify what is on the site with the customer, stop your server!

Great servers, cheap and fantastic support reply times (within a few hours on a weekend).

I've never been a customer here. I have heard of their product and services and they seemed sympathetic.

However, they started spamming me out of nowhere without any decent explanation.

To me this is abuse of personal data and plain old UCE. I don't do business with companies like that.

Linode was contacted about a security issue from one of its users by multiple law enforcement entities and refused to comply. This directly resulted in death threats from the account owner, whom they lied to about the inquiries.