Hi There Ordering was easy, delivery faster then expected. However the stocking themselves are good. Appart from the holding rimm at the thigh end. It's quite small 2.0cm and not efficient at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website is very easy to use, it’s nice and simple to find your correct size with the help of the size guide. The customer service and delivery were brilliant. I needed my garment next day and tha... See more
Company replied
I woke up from my mastectomy with diep-reconstruction surgery wearing an abdominal wrap that felt like a carpet tile around my middle. If I sat up, it dug into my sore boob and when I stood up it h... See more
Company replied
The compression bra gives great support & comfort with my reduction as the scars are quite long. The scar gel so far has been excellent!! Each day I can see a great improvement. The ease of using t... See more
Company details
- #40 of 45 best companies in Medical supply store
Written by the company
LIPOELASTIC originates from a small town in the Czech Republic, and since establishing itself in 2002, it has become a leading manufacturer of post-surgical garments around the world and is a key player in the field of aesthetic and cosmetic surgeries. Now, exporting to more than 85 countries, including the Middle East, Europe, and America, we take pride in our rapidly growing global reach and capacity to connect and communicate with customers from all over the globe. Being an active branch in the UK since 2016 has significantly enhanced our global presence as well as providing insight into the most common plastic surgery procedures across the UK. Through collaborations with the UK’s top surgeons, we take pride in our capability to deliver excellent service and provide high-quality garments to all our patients across the UK. Our ever-expanding product portfolio offers the opportunity to branch into not only post-surgical garments, but also scar treatment, and compression which is suitable for day-to-day wear, such as our Active Leggings! Being a leading manufacturer of post-surgical garments, with over 20 years’ experience we take pride in the quality and value of our garments and services, and constantly seek new methods of enhancement and development!
Contact info
Unit 12 and 1, 8 Horney Street, N78 EG, London, United Kingdom
- 020 8090 5001
- info@lipoelastic.co.uk
- www.lipoelastic.co.uk
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The garment is super comfortable it’s…
The garment is super comfortable it’s only two days of wearing it, but I can honestly say I feel the difference and the zipper is hidden by fabric so you don’t feel the metal on your skin.
24 January 2026
Active Leggings Look Great
I’ve moved from the post surgery leggings to the Active leggings. They give support, the wide waistband is comfortable and look great. Love my pink ones!
And the collagen is a revelation. Recommended to me post surgery but I find I use so much less product to keep my skin moisturised that I will be continuing to use
21 January 2026
I ordered Xl and 3xl was delivered
I ordered Xl and 3xl was delivered . I have to return at my cost and inconvenience . Not good enough .
21 January 2026
Reply from LIPOELASTIC LTD.
Hi Tracey,
We’re sorry to hear that you’re disappointed in our service.
Before leaving this review, you spoke with our customer service team by telephone, during which it was confirmed that your order confirmation showed a size 3XL. Please note that the XL size in the colour Natural has not been available for selection for some time, as this variant has been discontinued. As a result, 3XL is the only size currently available for customers to order, which may be where the mistake occurred.
As explained during the call, we are of course more than happy to accept the garment for a refund or an exchange, subject to availability, and our team remains available to assist.
Kind regards,
The LIPOELASTIC Team
Very comfortable fit with great…
Very comfortable fit with great compression. Easy to put on. Great quality
18 January 2026
Excellent customer service
The initial order arrived very promptly and beautifully wrapped. The bras were rather too tight, so I called customer service and asked for advice as my surgery was imminent. They helped me with the return and had larger ones delivered within 3 days.
That is excellent service!
18 January 2026
Reply from LIPOELASTIC LTD.
Hi Karen,
Thank you very much for your kind review. We’re delighted to hear that your order arrived promptly and that our team was able to support you quickly ahead of your surgery.
Ensuring you have the correct fit and peace of mind at such an important time is very important to us, so it’s lovely to know the replacement arrived in time. We truly appreciate you taking the time to share your experience and wish you a smooth recovery.
Kind regards,
The LIPOELASTIC Team
Fantastic customer service
Fantastic customer service. I emailed regarding help with sizes and I had a reply the following morning.
Informed I could return the items if I needed a different size.
Turns out the measurements I gave them and their suggestions were spot on.
16 January 2026
Reply from LIPOELASTIC LTD.
Hi Claire,
Thank you for your kind review. We’re so pleased to hear that our team was able to help with sizing and that the recommendations worked perfectly for you. It’s great to know the process felt reassuring, and we really appreciate you taking the time to share your experience.
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Lynda,
Thank you for your lovely feedback. We’re delighted to hear that you’re happy with the garment and found the sizing guide clear and helpful.
Kind regards,
The LIPOELASTIC Team
Great products
Great products but unfortunately correspondence could be better on delivery.
15 January 2026
Reply from LIPOELASTIC LTD.
Hi Graham,
Thank you for your feedback. We’re pleased to hear you’re happy with the products, and we appreciate your comment regarding delivery communication. Your feedback is important to us and will be shared with the team so we can continue to improve.
Kind regards,
The LIPOELASTIC Team
Beautiful product but not yet wearing…
Beautiful product but not yet wearing it as my surgery not until end January
15 January 2026
Reply from LIPOELASTIC LTD.
Hi Sarah,
Thank you for your feedback. We’re glad to hear you’re happy with the product so far and wish you all the very best with your upcoming surgery. We hope it supports you well when the time comes!
Kind regards,
The LIPOELASTIC Team
Fantastic Customer Service
I ordered a pair of leggings, when they arrived I realised I had ordered the wrong ones. A quick message to customer services and it was all sorted out. I have had first class service from the start. I have ordered 3 items and each time they have arrived very quickly. I would highly recommend! The leggings are fantastic, hold me in well and are helping so much with the pain of my Lipoedema.
14 January 2026
Reply from LIPOELASTIC LTD.
Hi Linda,
Thank you for your continued support, we are so grateful and so glad to hear our leggings are comfortable and supportive for you!
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Marie,
Thank you for your lovely review. We’re so pleased to hear that you’re happy with the quality and craftsmanship of the garment.
Please do not hesitate to reach out if you need any help from our team!
Kind regards,
The LIPOELASTIC Team
The garment made well
The garment made well, fit well and the fabric was comfortable. Arrived in good time. Many thanks.
29 November 2025
Reply from LIPOELASTIC LTD.
Hi Lynda,
Thank you for your kind feedback. We’re pleased to hear that the garment fit well, felt comfortable, and arrived promptly. We really appreciate you taking the time to share your experience.
Kind regards,
The LIPOELASTIC Team
Not received it yet so can’t use it
Not received it yet so can’t use it! Fed Ex keep saying it is delayed because Just got another message say they couldn’t deliver it ! I was at home !! 🤷🏼♀️
9 January 2026
Reply from LIPOELASTIC LTD.
Hi Marie,
We’re sorry for the frustration caused by the delivery issues. We can confirm that, according to FedEx tracking, the parcel has now been successfully delivered.
If you’re unable to locate it or there’s anything further we can assist with, please contact our customer service team with your order details and we’ll be happy to help.
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Sarah,
We’re sorry for the frustration this situation caused and appreciate you raising it. We can confirm that this matter was resolved by our team and a refund has since been issued.
If you need any further assistance or have questions, please don’t hesitate to get in touch.
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Greta,
Thank you for the lovely feedback and so glad to hear you're loving your garments!
Kind regards,
The LIPOELASTIC Team
Fantastic post op bra
Fantastic post op bra. Had one through my surgery with transform and purchased another a few weeks later. Will be back for more! Have recommended to friends.
26 December 2025
Reply from LIPOELASTIC LTD.
Hi Amy,
Thank you for your lovely feedback. We’re so pleased to hear that the bra supported you well through your surgery and that you were happy enough to purchase another. We really appreciate your recommendations and look forward to supporting you again in the future!
Kind regards,
The LIPOELASTIC Team
Poor quality
3rd pair of active legging purchased and 2nd pair for have had faulty/ damaged stitching. Really dissapointing when they cost what they do.
Still waiting on a reply re: returns
31 December 2025
Reply from LIPOELASTIC LTD.
Hi Bianca,
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. We understand how disappointing this must be, especially given the investment in the garments.
We can confirm that your return has now been processed and the refund has been issued. Our apologies if there was any delay in communication regarding the return. If you have any further questions or need additional assistance, please don’t hesitate to get in touch - we’re here to help.
Kind regards,
The LIPOELASTIC Team
Excellent post surgery bra
Excellent post surgery bra, so comfortable and doesn’t roll up like the other brands out there on the market.. A bit on the pricey side but worth it and I will use mine as a support bra at the gym
highly recommended
17 December 2025
Reply from LIPOELASTIC LTD.
Hi Jayney,
Thank you for taking the time to leave a review. We’re so pleased to hear that you found the bra comfortable and secure, especially compared to other brands.
It’s great to know it’s proving versatile enough to use beyond recovery as well. We really appreciate your recommendation and support.
Kind regards,
The LIPOELASTIC Team
Thank you, Lipoelastic
Beautiful and comfortable bras that help a great deal with recovery.
29 December 2025
Reply from LIPOELASTIC LTD.
Hi Eve,
Thank you for your lovely review. We’re really pleased to hear that the bras are both comfortable and supportive during your recovery. Your feedback means a lot to us!
Kind regards,
The LIPOELASTIC Team
Wonderful products and customer services
An amazing experience dealing with Lipoelastic.
The website didn’t show lengths, I contacted customer services who went and physically measured the product and called me back to let me know my options.
Product arrived quickly and the quality it lovely. 🥰
29 November 2025
Reply from LIPOELASTIC LTD.
Hi Cheryl,
Thank you for sharing your experience. We’re so pleased to hear that our customer service team was able to help you find the right option and that you appreciated the extra effort they made.
It’s great to know your order arrived quickly and that you’re happy with the quality. We really appreciate your kind words! 💕
Kind regards,
The LIPOELASTIC Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.