Hi There Ordering was easy, delivery faster then expected. However the stocking themselves are good. Appart from the holding rimm at the thigh end. It's quite small 2.0cm and not efficient at... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The website is very easy to use, it’s nice and simple to find your correct size with the help of the size guide. The customer service and delivery were brilliant. I needed my garment next day and tha... See more
Company replied
I woke up from my mastectomy with diep-reconstruction surgery wearing an abdominal wrap that felt like a carpet tile around my middle. If I sat up, it dug into my sore boob and when I stood up it h... See more
Company replied
The compression bra gives great support & comfort with my reduction as the scars are quite long. The scar gel so far has been excellent!! Each day I can see a great improvement. The ease of using t... See more
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Company details
- #40 of 45 best companies in Medical supply store
Written by the company
LIPOELASTIC originates from a small town in the Czech Republic, and since establishing itself in 2002, it has become a leading manufacturer of post-surgical garments around the world and is a key player in the field of aesthetic and cosmetic surgeries. Now, exporting to more than 85 countries, including the Middle East, Europe, and America, we take pride in our rapidly growing global reach and capacity to connect and communicate with customers from all over the globe. Being an active branch in the UK since 2016 has significantly enhanced our global presence as well as providing insight into the most common plastic surgery procedures across the UK. Through collaborations with the UK’s top surgeons, we take pride in our capability to deliver excellent service and provide high-quality garments to all our patients across the UK. Our ever-expanding product portfolio offers the opportunity to branch into not only post-surgical garments, but also scar treatment, and compression which is suitable for day-to-day wear, such as our Active Leggings! Being a leading manufacturer of post-surgical garments, with over 20 years’ experience we take pride in the quality and value of our garments and services, and constantly seek new methods of enhancement and development!
Contact info
Unit 12 and 1, 8 Horney Street, N78 EG, London, United Kingdom
- 020 8090 5001
- info@lipoelastic.co.uk
- www.lipoelastic.co.uk
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best brand and most comfortable!…
Being rather unsure as to which manufacturer to use, I purchased a couple of different brands. My lipoplastic bra is by far thr most comfortable- so much so, I've re purchased another one. Customer service is fantastic and extremely quick delivery. Highly recommend this brand for your post operation recovery.
22 December 2025
Reply from LIPOELASTIC LTD.
Hi Alex,
Thank you so much for your kind review. We’re really pleased to hear that our bra stood out for comfort and that you felt confident enough to purchase another.
It’s also great to know our customer service and delivery met your expectations. Your recommendation means a lot to us, and we’re grateful you chose LIPOELASTIC for your recovery!
Kind regards,
The LIPOELASTIC Team
Fabulous choice of compression…
Fabulous choice of compression garments. Thank you for very fast delivery! 👍🏼
18 December 2025
Reply from LIPOELASTIC LTD.
Hi Lynda,
Thank you for your lovely feedback. We’re delighted to hear you were happy with the range of compression garments and the fast delivery. We really appreciate you taking the time to leave a review!
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Lindsey,
Thank you for your lovely review, so glad our customer service team could assist you!
Kind regards,
The LIPOELASTIC Team
Lovely & comfortable
Lovely & comfortable, as attractive as it can be, recommended by a friend as I needed advice for my breast cancer surgery - will buy more if I need more
18 December 2025
Reply from LIPOELASTIC LTD.
Hi Fiona,
Thank you for sharing your experience. We’re so pleased to hear that you found the garment comfortable and that it came recommended at such an important time. We wish you all the very best with your surgery and recovery, and we’ll be here if you need anything further in the future!
Kind regards,
The LIPOELASTIC Team
Excellent customer service
I ordered various compression garments for post-surgery compression. I had ordered based on my measurements before surgery and unfortunately due to swelling the garments I ordered were too tight. I found the return process very straightforward. I received refunds within days of returning the items and again received a replacement of another item within a few days. I contacted customer services a few times and they were always quick to reply and very helpful and friendly.
I would highly recommend Lipoelastic for their excellent quality garments and excellent customer service.
11 December 2025
Reply from LIPOELASTIC LTD.
Hi Laura,
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our return process was straightforward and that refunds and replacements were handled quickly during your recovery period.
It’s also lovely to know our customer service team was able to support you when you needed it. Your recommendation truly means a lot to us, and we’re grateful for your trust in LIPOELASTIC!
Kind regards,
The LIPOELASTIC Team
Quick delivery of item and contents non…
Quick delivery of item and contents non visible in packaging. Briefs do not slip and are comfortable to wear.
14 December 2025
Reply from LIPOELASTIC LTD.
Hi Anne,
Thank you for your review. We’re delighted to hear you were happy with the fast delivery, discreet packaging, and the comfortable fit of the briefs. Your feedback is greatly appreciated!
Kind regards
The LIPOELASTIC Team
Awaiting garment after 2weeks
15 December 2025
Reply from LIPOELASTIC LTD.
Hi Sabine,
We can see that this order was placed on 15.12.2025 and was delivered on 22.12.2025. We sincerely apologise for the delay caused by FedEx and hope you are happy with your garment now that it has been delivered.
Please don’t hesitate to get in touch if you need any further assistance.
Kind regards,
The LIPOELASTIC Team
Lipoelastic Silicone Scar Gel
Easy to order and arrived next day, gel is perfect not sticky and have been using in twice a day as recommended
14 December 2025
Reply from LIPOELASTIC LTD.
Hi Clare,
Thank you for your feedback. We’re glad to hear the ordering process was easy, your delivery arrived quickly, and that you’re finding the gel pleasant to use. It’s great to know it’s working well for you when used as recommended.
Kind regards,
The LIPOELASTIC Team
Lipoelastic pants
Lovely item keeps me tight but unfortunately too tight on the ankles to stop the blood circulation. leaving a mark around the foot ankle causing a very unpleasant tightness of blood circulating. Very expensive considering I won't be able to wear it too dangerous.
13 December 2025
Reply from LIPOELASTIC LTD.
Hi Rosa,
Thank you for taking the time to share your experience. We’re very sorry to hear that the fit around the ankles was uncomfortable and caused concern, as comfort and safety are extremely important to us.
We understand how disappointing this must be, especially given the investment involved. If you haven’t already, please do reach out to our customer service team so we can look into sizing or alternative options and see how we may be able to assist you further.
Kind regards,
The LIPOELASTIC Team
Speedy delivery and fantastic product
Speedy delivery and fantastic product.
Diagnosed with Lipoedema 6 months ago and having tried many compression leggings these are my favourite. I hesitated for so long due to the cost but ended up getting a second pair.
11 December 2025
Reply from LIPOELASTIC LTD.
Hi Leanne,
Thank you for your lovely review. We’re so glad the leggings have worked well for you and that you felt confident enough to come back for a second pair. Your support truly means a lot to us.
Kind regards,
The LIPOELASTIC Team
Excellent service and time scale
Knowing that I will receive my order in a quick time frame is reassuring. When you aren't sure how sizing requirements will be post surgery, having excellent service makes it less worrying.
12 December 2025
Reply from LIPOELASTIC LTD.
Hi Clare,
Thank you for sharing your experience. We’re really glad to hear that our delivery times and service have been reassuring for you, especially during such an important and uncertain time post-surgery.
Providing support and peace of mind is very important to us, and we truly appreciate your kind words.
Kind regards,
The LIPOELASTIC Team
They feel lovely to wear but too shiny
They feel lovely to wear and really benefited my legs however they are too shiny and as a result I can only wear under trousers. If a matte finish was available I could wear under a dress or tunic and would get a great deal more wear out of them.
7 December 2025
Reply from LIPOELASTIC LTD.
Hi there,
Thank you for your honest and helpful feedback. We’re really pleased to hear that the garments feel comfortable to wear and have benefited your legs.
We also appreciate your comments regarding the finish and will be sure to pass this suggestion on to our product team for consideration. Your feedback is invaluable to us!
Kind regards,
The LIPOELASTIC Team
Easy to use website and prompt…
Easy to use website and prompt delivery. Product is comfortable.
8 December 2025
Reply from LIPOELASTIC LTD.
Hi there,
Thank you for your lovely review. We’re glad to hear you found the website easy to use, the delivery prompt, and the product comfortable. We really appreciate you taking the time to share your feedback!
Kind regards
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Leelan,
Thank you so much for your kind feedback. We’re really pleased to hear that you’re happy with both the quality of our products and our pricing. We truly appreciate your support.
Kind regards,
The LIPOELASTIC Team
Fast and efficient dispatch of product…
Fast and efficient dispatch of product and very helpful staff that checked with my surgeon the correct garment for me
27 November 2025
Reply from LIPOELASTIC LTD.
Hi Suzanne,
Thank you for your lovely review! We're so glad to hear our team could assist in confirming the correct garment with your surgeon, and that your order was dispatched quickly.
Please reach out to our team if we can assist with anything else!
Kind regards,
The LIPOELASTIC Team
Fast delivery great material and the…
Fast delivery great material and the shape is amazing as it doesn’t hurt under the arms. Would recommend
7 December 2025
Reply from LIPOELASTIC LTD.
Hi Georgi,
Thanks for the lovely feedback! We're happy to hear the fit, feel, and delivery all met your expectations. Thank you for recommending us!
Kind regards,
The LIPOELASTIC Team
We cannot let you know how the garment…
We cannot let you know how the garment is helping because despite paying for next day delivery I am still waiting two days later!!!!
5 December 2025
Reply from LIPOELASTIC LTD.
Hi Debra,
We are sorry to hear there was a delay with your order - I can see the order has now arrived, and hope the bra is a comfortable fit.
Please do not hesitate to reach out to our team if we can assist with anything else.
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi Muriel,
Thank you for your lovely review - please let us know if we can assist with anything else!
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC LTD.
Hi there,
We really appreciate your feedback — great to know the fit and service met your expectations. Thank you for choosing us!
Kind regards,
The LIPOELASTIC Team
Very good for post surgery recovery
Got few garments all good for post surgery recovery
29 November 2025
Reply from LIPOELASTIC LTD.
Hi there,
Thanks for your review! We're pleased the items you purchased have been suitable for your post-surgery needs.
Please do not hesitate to reach out to our customer service team if you need help with anything in the future!
Kind regards,
The LIPOELASTIC Team
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