The bracelet I bought had an opal stone unfortunately it fell out after 1 hours wear. I emailed Lisa Angel I have to say they were fantastic. Rose was very helpful I sent photos and Rose immediately... See more
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Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.
Contact info
17 Wendover Road, Rackheath, NR13 6LH, NORWICH, United Kingdom
- 01603859111
- cs@lisaangel.co.uk
- www.lisaangel.co.uk
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Replied to 100% of negative reviews
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Gorgeous Christmas hamper gifts…
I opted for Christmas hampers and the process of ordering was really straightforward. The boxes are lovely and I was delighted with the quality of the items I purchased. Great communication and really quick turnaround from order to delivery. Will definitely be purchasing again... I already have!
I have just received a parcel of all…
I have just received a parcel of all the items I ordered as Christmas presents and stocking fillers. Might I add, less than 48 hours ago 😊
Very very well packaged and protected (most are breakable) and all exceeded my expectations. Beautiful items, so so pleased with them. If you are wanting something different, special, Lisa Angel is a go to must. Problem being, I want to claim most of the items for myself! 🤣🤣 I even qualified for free postage. Impressed? I most certainly am. Thankyou x
This company is a joy to deal with
This company is a joy to deal with. Lovely products and the customer service is second to none. I'll be using them again and recommending to my friends.
Beautiful designs & Great quality
I purchased two teapot and mug sets from Lisa Angel and they are both beautiful in design and great quality. Fast dispatch & excellent friendly customer service. (Special mention for Lucie) I will definitely be purchasing from Lisa Angel again and recommending this company to Family & Friends too.
Lovely products and great customer…
Lovely products and great customer service.
Highly recommend
Ordered a bracelet for my dad’s 60th and so happy with it. Customer service and quality of item 10/10. Highly recommend
Gorgeous products
Gorgeous products, and super quick delivery!
I contacted the customer service team over a small issue, and the response was impressively quick, not your normal 24/48hrs! It took a couple emails over the space of 10mins and the issue had been resolved! Would definitely recommend Lisa angel to friends and family.
Fantastic service and products
Fantastic service and products. One of my items arrived damaged and after a quick email they sent a replacement the same day
Beautiful necklace
Beautiful necklace with my grandchildren’s names on, excellent customer service, will definitely be ordering from them again. Thank you
Customer care is excellent ordered my…
Customer care is excellent ordered my necklace yesterday and they have been extremely respectful helping me with everything I have asked
The best x
Really helpful from both the girls I’ve dealt with, highly recommend with making my item personalised. Will 100% be back. Thank you girls! Keep being great x
I would just like to thank the lady who…
I would just like to thank the lady who helped me via the online chat regarding my new bracelet that had lost a charm. I sent in a picture and they were happy to replace it straight away. As it was a very cherished present that I had only just received I was over the moon, thank you all at Lisa Angel especially to the lady who helped me.
Would buy again
My order got auto cancelled because their system saw it as fraud but they sorted it out quickly and sent my item next day delivery. Good customer service and the item is cool.
Excellent Customer Services
Excellent Customer Services. Items were despatched very quickly and were all of high quality. I would definitely recommend Lisa Angel and will be purchasing from them again 😊.
Fantastic service and quality
Excellent customer service and good quality. Royal Mail damaged one of my items and Beth was so helpful. Just an update. The replacement item has just been delivered and this time Royal Mail didn’t damage it. I only contacted them yesterday. That’s excellent customer care.
Excellent store with lovely
Excellent store with lovely, unique gifts! Must shout out Sophia in the customer service team, very helpful and attentive. Thank you, will be back to purchase again!
Lovely team & amazing customer service!
I had a small issue with my order and the customer service team were absolutely amazing — so kind, quick to respond, and really helpful. They sorted everything out straight away and were lovely to deal with. Would definitely recommend!
Matching earrings…
I bought a necklace from a shop made by Lisa Angel.
When I looked at web website, I found matching earrings as well.
I am thrilled with both. Delivered quickly and packaged well.
Fabulous service
There was an issue with the personalisation of my order. I contacted the customer service team. The issue was dealt with efficiently, and resolved. Lovely products, thank you.
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