Lisa Angel Reviews 

Fantastic customer service and communication.
Order processed and arrived very quickly. Beautifully packaged.
I ordered 3 items, personalised with our beloved dogs paw print, in her memory. All are truly beautiful and we will treasure them forever.
Thank you.

Fast delivery and lovely set of earrings. Would highly recommend.

Not great, I had sent many emails as the colour choice we wanted was not available and this was not clear on the website. A long discussion sharing of photos ensued, then I was offered a £4 refund, very small percentage of total price.
Shame as I am trying to use independent businesses but this didn’t work out for me sadly.

Excellent customer services. I made a mistake in my order and they were so helpful. Also paid for all the postage. Highly recommend this company.

I bought a pair of earrings back in October which had unfortunately broke. I thought I’d have to buy a new pair. I messaged the chat box on the website and was put through to a lovely lady- Sophia. She couldn’t have been more helpful! She was quick to reply, and extremely helpful. She managed to get me a new set sent to me. I couldn’t be happier thanks to her!

They replied straight away! Organised a replacement to be sent out as a priority. I loved Lisa Angel anyway but now having used their customer service I can’t fault them in anyway. Sophie was lovely. Thank you

My first order from Lisa Angel my parcel didn’t arrive on time contacted customer service a replacement has been send straight away even though it wasn’t their fault (Royal Mail fault) also refund for next day delivery was issued. Very happy customer. And the most important part my candles and candle holder are beautiful! Thank you Lisa Angel for an excellent experience!

Customer service was amazing, I ordered the ring bracelet and received the ring necklace by error. Instead of making me send it back to rectify the mistake they have sent me out a bracelet chain and said I can keep the necklace. Amazing service, will buy again

I had an issue with a present ordered, it was too small and the personalised font was unreadable. Emily from customer service, sent me out a replacement with bigger lettering in a bigger size. The issue was sorted quickly, and professional. Emily was very helpful and friendly:)

I received a beautiful bracelet. It's a lovely quality and even better than the advertised pictures. I love it 😊

My initial order was easy to complete and the delivery arrived very quickly.

Unfortunately, there was a broken link on one of the jewellery items upon receipt.

I emailed Lisa Angel Customer Services and my issue was dealt with very quickly, with a replacement arranged to be delivered the next day.

Thank you for replacing the item so quickly. My daughter will be so happy.

Something went slightly wrong in the delivery, which wasn’t the companies fault. They got back to my message quickly and sorted me out a free replacement with express delivery. Special thanks to Emily in particular, who was so lovely and guided my whole process!

These are beautiful but unfortunately they are massive and just drop off my wrist
I brought 3, two as gifts which I also know will be to big for them
I have emailed but no response as of yet
I hope iam not going to have 3 bangles that will never get used
Iam a budget so it's important to me that this can be resolved

Ordered a personalised necklace for my daughter & received the item within a couple of days. The product was beautiful but was not quite as ordered so I contacted Lisa Angel. I had a reply from them within 20 minutes & a new product delivered within 24 hours.
Absolutely gorgeous necklace nicely presented in a material gift bag. Brilliant service and correspondence. I highly recommend this company & will definitely be using them again in the future.
Thank you so much Lisa Angel.

I had an issue with an order. The problem was resolved professionally, courteously and swiftly. No quibbles at all. I have received a replacement item within a matter of two days. Thank you.

Excellent customer service, excited for the items

Excellent Customer Service.
One of the earrings I ordered arrived scratched so I phone Lisa Angel. I got through to an adviser very quickly who advised me to take a photo of the damage and email it - which I did and had an immediate response which confirmed that due to the damage I did not need to return the earrings and that they would send a replacement pair.
The replacement pair were with me within a few day.
Brillliant!

Excellent customer service. Sorted out my mistake really quickly. Super fast delivery and fabulous items of great quality.

My beautiful bracelet broke and was replaced . Excellent customer service

Beautiful gifts, beautiful packaging and quick delivery. Amazing for the price.