Livermores The Estate Agents Reviews 

98
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely polite, professional, and consistently available to discuss any questions. Many reviewers note that team members genuinely go the extra mile to ensure property transactions proceed without unnecessary complications. Consumer feedback frequently shows exceptional communication standards and impressively quick response times maintained throughout the entire journey. People deeply appreciate receiving clear explanations and reassuring guidance that significantly reduces the usual stress associated with moving. Buyers and tenants alike emphasize that the overall user experience remains exceptionally well organized from the initial viewing onward.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

People report positive experiences with service, highlighting an efficient, well-organised, and smooth... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are consistently helpful,... See more

Response time

Customers consistently note positive experiences with response time, highlighting exceptionally fast... See more

User experience

Reviewers highlight positive aspects of user experience, noting that communication is excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent local knowledge and marketing achieved a significantly higher sales price than the original estimates supplied by a number of other agents. Both Mark and Ben were very open and honest durin... See more

Company replied

Rated 5 out of 5 stars

Moving house is never easy but with Livermores the whole experience was made a lot better. The whole team are polite, professional and act as one. The manager Mark is especially worth a mention as h... See more

Company replied

Rated 5 out of 5 stars

I have to say that Livermores are such a professional estate agent to deal with. All the staff are really nice people including Matthew Jaques who is so calm and reassuring when you need it. I always... See more

Company replied

Rated 5 out of 5 stars

Excellent working with the team at Livermores. Matthew Jaques really went out of his way to support us through all the ups and downs of selling our property. At times we felt it was failing but the te... See more

Company replied


Company details

  1. Estate Agents
  2. also in
  3. Estate Agent
  4. Property management company
  5. Property Rental Agency
  6. Property valuer

Written by the company

‘Exceeding Expectations Since 1993” The biggest accolade we receive (and the one we are most proud of) is the huge number of sellers and landlords who consistently choose us as the first-choice agent to sell and let their properties in our operating areas. We believe that there are many reasons for this, not least our commitment to constantly evolve and improve upon the high standards we set ourselves. Quite simply, it has always been our aim to be the first choice selling and letting agent delivering professional estate agency services with enthusiasm, experience and commitment to every person involved with selling, letting, buying or renting. We strive every day to achieve the best outcome for our sellers and landlords alike and our results in the local property marketplace undoubtedly prove our approach works extremely well. The choice of service provider in the estate agency market has never been more varied but our customers have consistently supported our approach of offering our ‘full service’ and local expertise that blends traditional marketing techniques with the best technological advancements. Selling and renting property requires ‘face-to-face’ accessibility, intimate local market knowledge, a progressive digital offering, dedicated sales progression and ‘hands-on’ property management. This approach undisputedly works best for our customers and is becoming increasingly essential in a more challenging marketplace.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

All reviews

(98)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

Corrupt Livermore estate agents in Crayford high street

I have put my offer down for flat in crayford high Street and I filled all the paperwork the asked for the flat and they just turned up said to me flat is sold I gone back to them and said why you didn’t come back to me my offer was not accepted they got higher offers I said I will pay more for it They just turned up to be.getting money back handed I have found the owner details I did write to him I have attached my email and to see what corrupt agents they are in Crayford branch

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

We can’t thank Archie, Joe, and Rachel at Livermores enough for their thorough communication, commitment, and professionalism during the sale of our house. We highly recommend their services!

11 June 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Livermores The Estate Agents to secure my new apartment, and I must say it was an incredibly positive experience from start to finish and the outstanding service provided by Livermores and specifically, their representative, Ray Shukla.

From the moment I contacted Livermores, the process of finding and securing my new apartment was made incredibly easy and seamless. Ray's friendly demeanor and professionalism were truly commendable. He was always approachable, responsive, and willing to help with any questions or concerns I had along the way. His expertise and guidance made the entire process feel effortless, and I felt confident knowing that I was in capable hands.

Livermores The Estate Agents is without a doubt the best housing agency I have ever had the pleasure of working with. Their commitment to customer satisfaction and their dedication to making the apartment hunting process a positive one sets them apart from the rest.

I would like to extend a heartfelt thank you to Ray Shukla for his exceptional service and for making my transition to a new apartment such a pleasant experience. Keep up the fantastic work, Ray, and thank you to Livermores for setting the standard of excellence in the real estate industry.

Thank you
Taiwo&Comfort

24 April 2024
Unprompted review
Rated 4 out of 5 stars

Great service in regards to selling

Great service in regards to selling, valuing, and communication. However once sold the lack of one to one communication is poor. It is all via a login which for the 'older generation' a personal phone call/communication would be much more appreciated and understood.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

People are so judgmental in Livermores

People are so judgmental in Livermores, I have been spoken to like I’m trash when seeking 2 bed properties I have then gone for 1 bed and told me it’s too small, nothing is ever explained just told. They are so rude and unprofessional.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

They are so professional and prompt in…

They are so professional and prompt in terms of repairs and concern as a tenant, I would like to commend Tracey miles as she was my property manager and she was superb and as well professional it’s a pity I had to relocate and it happens there is no Livermore here. In all I would highly recommend Livermore

19 December 2023
Unprompted review
Rated 1 out of 5 stars

Rented flat year ago we reported that…

Rented flat year ago we reported that the radiators were not working during the first days of rental. An employee came and said they needed to be replaced and that was it. Year later radiators still not working. Reported around 2 weeks ago again, they asked when they can come in and check them, send them all informations and no respond again. High bills, at a temperature of 10 degrees outside, with the remaining radiators turned on as much as possible, we cannot have more than 18 degrees in the flat. We are forced to replace them on our own which is not our fault.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

We tried to sell with 3 other estate…

We tried to sell with 3 other estate Agents which gave us very bad advice on selling price.so decided to use Livermores. Lisa Harris came round told us the reason we hadn’t sold as price was to high. She worked hard and got it sold for us.all the staff at crayford was as very helpful always helping to solve any problems that occurred during the process of selling and buying.we have been trying to move to Devon for over two years but had no luck until we went to Livermores.Lisa Harris was the one that made our dream move happen. so if you are going to sell your house don’t waste time on other estate agents just go straight to Livermores crayford or dartford

8 November 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing. We check few properties with them but we didnt like as they where to small. Now after sending 4-5 email asking to stop calling and sending emails/ messages with their jumk properties they still keep on spamming. Also the lady agent was okay but the joe is annoying one. Just trying to push anything he can. He even sends random properties that we never had interest in and never met our criteria. Would recomend to stay away as seems to be more scam than legit.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

WARNING ❗️

WARNING ❗️
Do not use Paul Livermore’s estate agents .
In 2021 my son died aged 35 , as Livermore’s was close by , and boasted of winning many awards i thought they could be trusted .

Initially I dealt with Tony Griffiths ,I did not have a good feeling about him to begin with, his photography was pore quality, he said he needed to send the pictures away to have blue skies added , don’t know who he thought he was kidding .

I told him the sale of this house was to be handled with care as I was still grieving the loss of my Son .

After some viewings Tony said he had an offer , this was from a woman MS Bale ,her Father was selling the family home and was to give her the money, his buyer was a cash buyer.

Tony assured me he had checked it all out , and that as a private buyer was paying under the market value for the Father’s house he would not drop out .

Tony had failed to inform Liz Pain Sales team at Dartford branch leading to delays ,and my having to do all the chasing , I complained to Paul Livermore , who agreed his company had fallen short of its standard,

Nearly three months past then the buyer dropped out , I complained why did Tony recommend I accept the offer of some one who could not provide proof of funds ? this all caused me a great amount of stress and anxiety,

Livermore’s just made excuses for their Management,

We then got another offer this lasted another three months, when they withdrew , I was having to frequently call Liz Pain , she is rude , talks over you with out taking a breath, at one point she put the phone down on me ,

Just after this I had written to Paul Livermore, his reply was to cancel our contract in December 2022 ,stating they no longer wished to act for me .

The house had been Marketed in May 2022 to December 2022 ,
As an Agent they are uncaring and untrustworthy and unprofessional.

Wish I had never have used them they have wasted my valuable time in what have been difficult circumstances .

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

We purchased our first house using Livermores back in 1994, so when we wanted to sell our current property, Livermores were our first choice.
We were not disappointed they arranged the viewing and sold our property in a matter of weeks.
During the sale Liz Payne and Liza Harris kept us informed, both have been prompt in answering our queries and have provided a professional service.
We can highly recommend their service and their attention to detail.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Perry

Just wanted to say a big thank you to Livermores Estate Agents for their great service in selling my property. A special thanks to Sam (Crayford) and Maureen (Dartford) for all their help from start to finish. All their hard work listing the property, arranging viewings and making sure all my questions and concerns we listened to and acted on. All the team were always polite and helpful. If you want a good and friendly estate agents call Livermores.

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Experienced a very professional, but friendly service from Livermores (Crayford) and would highly recommend to others. In particular Lisa Harris and Jerry Messias kept me up to date with the process of selling my property and were prompt handling any queries. Could not fault their service!

23 March 2021
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service I…

I was very impressed with the service I received from Livermores, Crayford. In particular, Jerry Messias (Crayford Office) went well above and beyond - even when he was supposed to be having his day off! I will, of course, be recommending Livermores to anyone wanting to buy/sell property

5 March 2021
Unprompted review

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