www.livingandcompany.nl 

Do NOT order from here! I’ve spent 4 weeks trying to get a replacement/refund for a damaged product and they are actively ignoring me. If you read the other reviews you'll see they do this all the time - this business is a complete scam and I am shocked it's still running. I have reported them to ACM consuwijzer please do the same if you have had a similar experience!

I ordered a rug from Living and Company in July 2025. No tracking number was provided. They responded to my initial query saying they would look into it, but then completely stopped responding to any communications.

I eventually opened a case with Paypal. This prompted them to provide a tracking number, and in September I eventually received a package but they sent the wrong item. It was a much smaller rug from a completely different manufacturer.

I have returned the incorrect item and am still waiting for a refund through my Paypal case. I have also reported them to the Dutch trading authority (ACM.nl).

Do not order from this company!

Horrific experience rude customer service no empathy or humanity making the return process effectively impossible and not compliant with dutch law. Do NOT order from this company, there goes my €2050 EUR.

Never received my order, never got an answer to my emails or calls, never got my refund.

Total scam.

This company should be investigated by…
This company should be investigated by ACM.nl (Dutch trading standards).
If you change your mind about a purchase at check-out they will create an invoice for the abandoned cart item and send you endless emails demanding payment of the invoice.
If you do actually make a genuine purchase they will take a month or more to ship it and then not respond to emails requesting tracking numbers or information.
I very stupidly ordered from this company again after my first two bad experiences of blown out shipping times and abandoned cart invoices. I thought perhaps they may have improved their customer care and logistics practices but I was horribly wrong. I again ended up with two invoices when I had only requested and paid for one order. They started demanding payment for the item I had left in my cart, which they had created an invoice for even though I hadn’t completed the PayPal transaction.
A month later I asked when they would be shipping my genuine purchase as it was still showing as awaiting shipping and at the same time I also requested they stop badgering me for payment of the abandoned cart item and could they please cancel that invoice. I heard nothing back from them until I informed them I was considering approaching the ACM.nl whereupon they cancelled both orders and I received a refund for the genuine order that had been awaiting shipping for 4 WEEKS.
There are far too many reviews similar to mine for Livingandcompany with some Customers in worse positions than mine as they have not even been refunded!

Don't trust this company!!! They are fraudulent. I placed an order that never arrived, and despite numerous attempts to contact them via email, I received no response. Their listed phone number is also fake!

They are scammers,
I bought a carpet in December, they sent me a false trucking number, the goods never arrived and I never got my refund
SCAMMERS, that's it!
Don't buy anything form this website

Avoid, they are scammers, they send you dhl tracking link, but never give dhl the products...

We unfortunately ordered from this company without checking this page.
Clearly the company does not seem to be operating anymore. No one answers phonecalls or emails but you can still purchase on their website. its been over a month and 0 communication back! We will do as below and report to police.

They never shipped our order and are not responding to any emails or call! We think they are bankrupt!! Don't order here!

They are scammers!
DO NOT ORDER HERE!

I’ve ordered before 19 weeks Sofas in amount of 2,630.12€ , and during this time I’ve contact them by E-mail!
They were saying that the products are made on demand and I should wait for 10 weeks for delivery!
Today is 19th week and they’ve sent me some pillows which I haven't accepted and directly sent them back! Ridiculous.

They will not reimburse me and they will not sent me the products I’ve ordered!
THEY ARE FRAUDS.

But there is always a way which I suggest to all the victims of this company!
What I’ve done is: I’ve call my bank and started an inquiry for a refund, I’ve call the Police in Netherland (phone nr.: +31 343 57 88 44) and in Switzerland as well!
As long as I’am a Journalist I’ll write an article how this company is stealing from People all over in a spectacular way, and I’ll sent this writing to all the Media in Netherlands.
They will have the consequences they deserve!

It took weeks longer than projected delivery date for me to receive my order and when I did, one of the items was broken (a large clay pot). It was very poorly packaged and nothing on the outside of the shipping box indicated contents were fragile. Now customer service is not returning my emails. I sent them photo and video proof of the damaged contents as they requested. Absolutely do not buy from them.

We ordered our two-piece sofa from them in September last year. Unfortunately, only half of it arrived. The other half was "lost", but I have been waiting for a solution since that day - to no avail. I am always being put off and my emails have recently been completely ignored. I want my money back! Order number: ORD202374350

Update: It has now been a year since I made the order, and after being ghosted by Living and Company, I had to place an order with another supplier to complete my couch.

Hopefully the first and last experience with Living and CO. I ordered the goods, the Ingrid vase, which I of course paid immediately. For this item, it was stated that it would be delivered within a week. When I asked by email whether this would really be, since it was a gift, I received a reply that the goods would be delivered to me in about December. Logically, I requested the cancellation of the order and a refund. I received their invoice, saying that the money would be returned to me within a few days. Another 14 days passed before I received my money back, I wrote xxxxx emails, I never catched them at their support phone. What would I add? Very bad experience and I would never recommend this eschop.

Marvellous! They have bene perfet!

Great service after having questions to ship items to my vacation address in Greece. Bought lovely interior items and expect to place a next order summer 2023 for my garden. Thanks again!

Great services! Fast delivery! I totally recommend!
thanks!

Thank you for this fantastic HK living lookbook. It has got a fantastic look outside and it's full of inspiration inside. Order nr. ORD202268689

Arrived really fast and in very good condition! I would order here again! Order number : ORD202268710

I ordered the HK Living Lookbook 2022/2023 and I was very happy with the book. This is one of te only sites that offered the book so I was exited to order it. Communication about the Package was also great. Ordernummer ORD202268679