Llama Travel Reviews 

Our holiday to Perú with Llama Travel was absolutely fantastic from start to finish. Everything was perfectly organised, smooth transfers, great accommodation, and a well-planned itinerary made the entire experience stress-free and enjoyable. The guides in Perú were so knowledgable and friendly, we especially like Martín.😊
We would highly recommend!

Have recently returned from a Cape Town and Garden Route holiday with Llama. And I only have praise for everyone involved in the organisation of the trip. Flights were good, hotels were excellent, excursions were well planned and first class and food was delicious.
And I have to give a special shout-out for our guide Gerry. He was outspoken (in a really nice cheeky way), informative, entertaining, friendly, funny,...... etc.! His knowledge of flora, fauna and geology was second to none! He really made our holiday and helped us to form a really good bond with everyone in our group. Do I have anything negative to say? Hardly! If I wanted to be really picky I'd say that the hotels we stayed at were so good that we would have liked to spend a little more time in them! And I'm not even talking about the upgrade package!
All in all a really good experience!
Thank you Llama.

PS: I don't like your paper, self addressed envelope feedback format. There is insufficient room for real meaningful feedback.

Travelled with this Company twice. First time to Peru and secondly to Kenya, can't fault them on either occasion. Their staff are extremely friendly, punctual, professional and always smiling. When arriving at a foreign airport such a relief to see their Sign "Llama Travel". The Accommodations provided are as advertised. The food in both countries was excellent and the experience offered was above expectations on both occasions. Highly recommend this Company

Everything was first rate: the booking procedure and support, travel arrangements, accommodation, tour guide, the itinerary.

We have just done the Grand Tour of Peru, its our first time with Llama travel and also in South America. Both Llama and Peru far exceeded our expectations.
From my first enquiry onwards Llama were excellent, everything ran exceptionally smoothly, communication was great, we were provided a lot of pre tour information which was very helpful.
Once in Peru the timetable ran without a hitch, all the guides and transportation were there when we expected and both guides and transport were of a very high standard. The guides spoke very good English, were easy to understand and their knowledge was exceptional.
All the hotels were of a high standard and in good locations.
The tour had a good mix of activity and 'down time' so we got to see everything we wanted, we were not rushed at places and also had enough relaxation time.
The tour had the ability to be flexible (you can add in excursions, extra days or finish the tour when you wanted) it gave us the flexibility to tailor it to our needs and for seasoned travellers like us it gave us the freedom we needed whilst also taking the stress out of organising all the details. The groups numbers were perfect, no big groups and no following tour guides with flags or wearing lanyards with our names on in this tour!
The price was much lower than tours with a 'tour manager' that accompanies you on the whole trip and we felt we had amazing value for money.
I would highly recommend Llama and Peru!

LLAMA TRAVEL - EXCELLENT SERVICE
Have just returned from a trip to Peru and Bolivia 'Incas and Conquistadors' : Amazing.
Excellently organised by LLAMA TRAVEL.
Recommend and will definitely use this agent again in the future.

A fascinating tour of Peru - Lima, the Amazon, Cusco, Sacred Valley, Maras, Moray, Misminay, Machu Picchu, Lake Titicaca and Sillustani.
Everything ran smoothly, from the first enquiry to their team in London (very responsive and knowledgeable), all the pick ups and drop offs, flights, trains, coaches and buses to one of their guides seeing us off at Lima to return to London.
All the guides were very knowledgeable, fun and caring. Couldn't ask for more.
My two favourite parts of the journey were the visits to Machu Picchu, and our visit to a local community in Misminay. They told us about their life, cooked a lovely lunch for us, and then put us to work shucking corn! We had a fun time, and they had fun too. It didn't feel like they interacted with tourists very much, which made it a litle special.
Well done everyone at Llama Travel - a great team in the UK and in Peru!

I have just come back from my trip to Peru and had the most amazing and enjoyable experience!
The tour was really well-organised and the guides (especially Ever) were so helpful and informative which made me feel at ease as this was my first time outside of Europe. I felt that I managed to see and learn a lot about Peru's culture, people and history in the short period of time that I was there.
Therefore, I would highly recommend going through Llama Travel when booking your next trip to Peru!

Our family was very happy with the Peruvian holiday, we moved around the country a lot to see everything that we wanted to and Llama travel made it happen and covered all the detail. We moved seven times and not a single pick up or drop off was missed, excellent service from Llama .

Update: The company did contact me via email to explain what had happened (holiday handovers) so someone does care! I have therefore increased my rating from a 1 star to a 3 star.

Earlier review:
I contacted this travel company to book a trip to Chile. The original person I was dealing with (George) disappeared on holiday, the replacement said he would deal with my holiday booking. Two weeks’ later I’ve not heard back.

What a waste of time. I’ve now booked my trip to Chile including Easter Island with Mountain Kingdoms.

Just back from Africa where we went from Cape Town to Kruger to Victoria Falls. Amazing holiday exceeded all of our expectations in amazing locations great hotels and the whole holiday went like clock work. From start to finish llama Travel and our consultant Otto were excellent and we have now booked next years trip to Peru through Llama travel as a result

We just got back from the Incas & Conquistadors tour with the flight over the Nazca lines added. We also upgraded the hotels and really good hotels.everyuwent very smoothly we had one hiccup with a delayed internal flight but Llama had a plan B that worked perfectly. We used the Hiram Bingham train for Machu Picchu and this just made the day a perfect unforgettable experience. All the guides are very knowledgeable will definitely use Llama again thinking of Borneo

I have just booked a trip to Peru for next year and very happy with the service I have received. However I am very unhappy with finding out whilst reading the booking conditions that they don’t take a credit card for the balance of the holiday. Most unusual for any company let alone a travel company where extra protection is given by credit card companies.

An amazing tour of Peru that included a magical trip to Machu Picchu. The organisation was faultless and the local guides were passionate and helpful and gave us a real insight into their culture and heritage.

Just returned from our amazing holiday in Cambodia & Vietnam.
Organisation by Llama before and during the holiday - fabulous. All went smoothly.
Wonderful hotels and local trips. All internal flights arranged efficiently and pick-ups and drop offs were perfect.
Wonderful local guides made our holiday!
We would thoroughly recommend Llama to other travellers.

We've just returned from a full Inca Trail excursion (4 day), Sacred Valley and Amazon trip. The trip went incredibly smoothly, guides, transfers and excursions were excellent. We chose Llama because of their flexibility of walking the Inca trail before the Amazon stay. The hotel in Lima (Miraflores) was excellent after a long flight. The hotel in Cusco was disappointing, paper thin walls and over busy breakast area, our neighbouring rooms very loud facetime call at midnight before a 4:00am start was not appreciated when you can hear every word. Guides were very knowledgeable and Machau Pichau was a real bucket list experience

This was our 1st experience with Llama Travel travelling to Argentina & Brazil and everything from booking went really well. Anything we needed to know Otto answered quickly. We extended our stay in Brazil to enable us to relax after a full on tour. Our guides were knowledgeable but Alex in Brazil was amazing, he was funny, interesting and made our trips special. Iguazu Falls are spectacular and I can honestly say our holiday was everything we hoped for. A very special experience and all our hotels were well situated. We stayed in the Loi Suites in Iguazu and we could have stayed longer to relax it was beautiful .
It was also nice to hear from Llama Travel when we arrived home asking for feedback, this to us showed they were interested in how our holiday had been, so thank you Llama

We are fairly experienced traveller's and tend to organize our holidays independently. However we decided to use Llama to book our South American holiday after being recommended to do so by a friend who had great things to say about them.
We ard very glad we took their advice. Llama were beyond excellent in every aspect of planning and executing this trip. We were met at every airport by first class guides who made sure we had all the information we needed, and driven to our hotels where the guide assisted with check in. On the days we had guided tours everything worked like it should. The guides were knowledgeable and polite ensuring we had a great experience. The hotels were superb and the included breakfasts were amazing. If you're planning a trip to one of Llama destinations book it through them. The cost is very reasonable and the service is absolutely first class. Thank you Gary and Llama for a wonderful holiday.

It's over 2 weeks since we returned from our holiday in Ecuador and Galapagos Islands and we haven't come down to earth yet! It was more than just a holiday. Team Llama made a dream come true where we hiked in a cloud forest of Ecuador, had humming birds sit on our hands, penguins joined us while snorkeling in Galapagos...too many highlights to mention. We made wonderful memories and have been inspired to see more of South America.
The people of Ecuador and Galapagos gave us such a warm welcome. The guides and everyone involved were exceptional, hotels beautiful and comfortable. Meals beyond our expectations. We expected a lunch box on the boat excursions but we were served a 3 course meal, cooked to perfection in the middle of the Pacific Ocean - just amazing!
Llama Travel have been very easy to deal with and super efficient. This was the first time we have travelled with them and our first time in South America but it won't be our last.
A million thank yous.

Just got back from South America holiday arranged via Llama. Everything went well. We opted for hotel upgrade and were delighted with all three hotels we stay in. The guides were all friendly and helpful and full of knowledge. Enjoyed all the excursions, they were good value. The only slight criticism was the lunch provided during the excursions to Uruguay was disappointing. The overall organisation was outstanding.