LocalCoinSwap Reviews 

281
TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

I created an account and did my first trade, initially did not understand how the fees work, i will be honest it is nt user friends when you need to add .001 bnb to accept the Escrow. which i think i... See more

Rated 1 out of 5 stars

Please never deal with them! They have 4.8-5 stars sellers that scam, especially when dealing with giftcards. The support team automatically sides with the seller and banned me without any sort of int... See more

Rated 5 out of 5 stars

I ran into a complicated technical issue that involved settings on my computer and other computer text problems on my end that made messages unreadable when I received them from Local Coin Swap and... See more

Rated 1 out of 5 stars

Signed up and made my fist transaction on Sunday. Didn't bother transferring the funds. Tried to log in on Tuesday and it says account disabled/deleted. No email telling this mind you. I've sent two t... See more

Company details

  1. Currency exchange service

Written by the company

LocalCoinSwap is the most popular non-custodial P2P marketplace that connects people to buy and sell cryptocurrency around the world. Trade with over 300+ payment methods and almost any local currency. Trade Bitcoin, Ethereum, DAI, USDC, USDT, BNB, BUSD, and more. LocalCoinSwap is the best Paxful alternative, LocalBitcoins alternative, and even a fantastic LocalCryptos alternative!


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3.0

Average

TrustScore 3 out of 5

281 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically takes over 1 month to reply

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3.0

All reviews

(281)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

I ran into a complicated technical…

I ran into a complicated technical issue that involved settings on my computer and other computer text problems on my end that made messages unreadable when I received them from Local Coin Swap and they could not be read when they received mine, making it impossible for me to sign in and access my account. I was able to get a part of a message through eventually. The tech gurus here couldn't find a fix but support at Local Coin did. They fixed it with little information to work with. I'm impressed.
Thanks guys.
Fat poney

29 March 2024
Unprompted review
Rated 5 out of 5 stars

I was trading in the platform

I was trading in the platform, as someone is new to the world of crypto ,my trade partner tried to confuse me to steal my money but the Admin intervene and released my crypto to me as supposed, I almost lost hope for it.
Am recommending this platform in terms of reliability and trustworthiness. Am happy thank you for standing for the truth

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Instant fixing issues

Dear all respected users of this site , I want to leave my gratitude reviews about the service of this site.I was encountered some problems with my phone verifications and request them for help.Amazingly they resolved and fixed my issues with in a minutes.Really , Iam very excited for their emmidiate service provided for me.They are incredible and Iam very happy with their service giving me so far with in my experience with them.The so far services I did get make me feel so confident with the services I will get in the future.

3 February 2024
Unprompted review
Rated 1 out of 5 stars

It seems Localcoinswap might be a scam

It seems Localcoinswap might be a scam. A trader on the platform placed funds in escrow, claimed to use the e-gift card after an hour, then stated it was already used. Despite my trust in Localcoinswap.com's staff to detect such tricks and protect users, they released the escrow to the scam artist, allowing them to get away with $200. I feel the staff intentionally aided the fraud, and Jx Chen from Shanghai, China, must be paying someone off. Why I feel the right to blame the site in the transcripts between this fraud the trader “ said wait use bro” after 15 minutes when this fraud did not release the escrow my pleasantness want to give this person the time to verify the funds. For the con to return after hour and claim it was used.

21 January 2024
Unprompted review
Rated 2 out of 5 stars

I played more game

10 January 2024
Unprompted review
LocalCoinSwap logo

Reply from LocalCoinSwap

It's a little unclear what your review is about, but if you have some kind of issue please let us know and we'll be happy to assist where we can.

Rated 4 out of 5 stars

I will leave this for them

I will leave this for them. The customer service, I tried to trade with some individuals on P2P and those I have seen, I mean currently those I have opened trade with to buy from, basically asked me to pay first before funding the escrow and this is totally wrong. If I did so, they'd cancel the trade and I will never hear from them again. I have reported all of them and the team were fast enough to remove all of them within 6 hours. I applaud them for that. However, they should look for a more stricter way to ensure the buyers who are new are protected from these fraudsters and scammers. Thanks.

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Too many scammers

Too many scammers, the site has to do better in terms of making escrow funding mandatory before trade starts because no trader wants to fund escrow. They all ask that you send first which I don't recommend

28 December 2023
Unprompted review
LocalCoinSwap logo

Reply from LocalCoinSwap

It's made quite clear with large warnings that it's not safe to pay when the escrow is not yet funded. It's important to pay attention to these warnings. If you do find other traders attempting to solicit payment outside escrow report them and they will quickly be banned.

Rated 1 out of 5 stars

The site is full of Nigerian scammers

The site is full of Nigerian scammers, they will never pay the escrow but they want you to pay first. The new traders especially

26 December 2023
Unprompted review
LocalCoinSwap logo

Reply from LocalCoinSwap

Please report other traders when they do this, they will quickly be banned. We have zero tolerance for such behaviour.

Rated 1 out of 5 stars

Useless admin

Useless admin , awarded my coins to a scammer because I wasted time , don't trade with them

22 December 2023
Unprompted review
LocalCoinSwap logo

Reply from LocalCoinSwap

It's crucial to be responsive during trade disputes so that both parties can participate and staff can mediate appropriately, if you're unresponsive we're only able to go on what the responsive party has to add to the discussion. Staff always strive to provide ample time to respond and be as reasonable as possible.

Rated 1 out of 5 stars

Beware!!!

Beware!!!
I had a scammer steal $7,200 from me account on this platform and received ZERO help from the support staff on this matter whatsoever. I reported this scammer and disputed the transaction prior to any funds being stolen from me, but the staff neglected this and the scammer was able to gain access to my account and very easily steal $7,200.

I continued to contact the support afterwards to warn them about the scammer who was using my account to attempt to scam other people and they continued to ignore me and mark every case as ‘resolved.’

This is a terrible platform with staff that are completely unhelpful and extremely easy to to scammed. Be careful!

4 December 2023
Unprompted review
LocalCoinSwap logo

Reply from LocalCoinSwap

We're sad to hear about the situation you experienced. However, it's important to note that for a phishing attack to succeed in your scenario, it requires you to unintentionally enter login details on a fraudulent site, along with the manual entry of any additional security codes. Phishing attacks can happen with any website you use, but can be avoided by taking care when engaging with emails you receive, especially those from completely different domains as was the case in your situation.

Rated 5 out of 5 stars

The best trading site

The best trading site. Responsive customer support. This site is always updating to better user experiences. Ever since I join the site one year ago, they have made so much improvement for user engagement. Love it!!!! Highly recommended.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

As an ex LocalBitCoin and Paxful trader…

As an ex LocalBitCoin and Paxful trader I can confirm LocalCoinSwap is better in terms of support (when things go wrong) and the experience and interface is better also. It allows me as a trader to refuse suspicious trades and not autoaccept as with the other 2 P2Ps. Lots of great options and features too. Very surprised with this platform and I feel it is under advertised.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Similar experience

Yep. It’s my fault. I deliberately screwed everything up and lost $3,500. Stupid end user. Doesn’t reflect on their site or support at all. Great service recovery guys.

Similar experience. I set up account, first 2 trades completed for a total of $1500, was able to see in my wallet and send. Third trade completed for $2000, bullet points showed it complete - nothing in my wallet. Support said it was a problem with the email address in my profile not matching my login and that because of what I did, the funds were lost. I validated with support that my future transactions would now work. Executed a buy for $1500. Bullet points showed it complete. Didn't show in my wallet. Support had me link my login with my Google account. Once again, since I followed their directions, the funds were lost.
The client-side security might protect SOMEONE but certainly not me. It cost me $3500!!!
The lack of a password reset function is irresponsible and a total failure of site security design.
By the way. My password, which I had used all along and written down, no longer works.

9 November 2023
Unprompted review
LocalCoinSwap logo

Reply from LocalCoinSwap

Support did not tell you to do such a thing. Based on the information you have provided it's apparent you were engaging with a scammer off platform and this resulted in you becoming the victim of a phishing attack, these types of attacks are easily avoided. You should only contact LocalCoinSwap staff via official channels and the support portal. Additionally, it's crucial to only ever login and access your account on localcoinswap.com

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