lochelectronics.com Reviews 

333
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, reviewers had a great experience with this company. People truly love how well the compact dishwasher fits into small studio spaces, making daily kitchen chores much easier and cleaning plates exceptionally effectively. Customers frequently mention that the delivery service is prompt, packaging is very secure, and the initial setup takes only a couple of minutes. Some reviewers were not happy with severe shipping delays, leaving them waiting for months to receive their promised appliances. Additionally, a few people experienced frustrating hardware faults over time and felt that customer support offered little help or effective solutions.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that delivery was prompt and setup was... See more

Quality

Clients share positive opinions on quality, highlighting that the appliance is well made, sturdy, and leaves... See more

Customer service

Users describe ambiguous interactions with customer service, as some reviewers praise the brilliant support,... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward setup process and compact... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My loch unfortunately stopped working properly. The support I received was really helpful. The new parts were posted out to me and after following simple instructions my Loch is back working as it sho... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, the product shipped immediately, and arrived undamaged. The product itself, the Capsule mini dishwasher is exactly what we needed. We live off-grid so power consumption is an impo... See more

Company replied

Rated 5 out of 5 stars

Delivery of the CAPSULE dishwasher was quick, and we love it! Tested with 4 dinner plates and 4 side plates out of curiosity, they went in but with not quite enough room left for the full 35 items, w... See more

Company replied

Rated 5 out of 5 stars

Luxurious!!! After renting small rooms in LA for years and washing my dishes in teeny tiny sinks and big old laundry sinks, I finally have a place where I can have a small countertop dishwasher. The L... See more

Company replied


Company details

  1. Electronics Company
  2. also in
  3. Appliance shop
  4. Kitchenware Shop

Written by the company

Loch Electronics innovate, engineer, design and bring to market consumer electronics products focused on reducing global carbon footprint in households and offices to make the world a more sustainable place. Capsule Dishwasher is a small dishwasher designed for households of 1-2 people, for use in camper vans, boats and beyond. Features UV light disinfection, works with/without plumbing installation, uses only 2 jars of water to wash 15 items in 15 minutes including frying pans and chopping boards.


Contact info

4.0

Great

TrustScore 4 out of 5

333 reviews

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4.0

All reviews

(333)

169 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't risk your money with this chaotic company who sells unreliable and unusable machines.

I was very excited to receive my dishwasher after quite a long wait for manufacture, shipping etc. I thought it would be a neat solution for my tiny kitchen and I was pleased to support this small and enterprising company. Unfortunately, the machine had an electronic fault and eventually had to be returned for an engineer fix (we were also coached through a DIY fix, which didn't work). On receiving the mended machine we were excited to have it run a cycle again, but then it developed a fault once more and will not complete any cycle. Having taken and loaded yet more video footage to demonstrate the problem, I've now waited just over three weeks for a suggested solution on replacement/refund etc. I would not risk this company. We are out of pocket with only a useless plastic box to show for it, and the situation continues.

22 October 2025
Unprompted review
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Reply from lochelectronics.com

Hi J.M., we’re really sorry to hear this has been your experience. We’ve requested for the replacement of your unit, and will have them ship to your address the soonest. We’re a small team and do our very best to support every customer, so your feedback means a lot and will help us continue to improve.

Rated 5 out of 5 stars

My Loch Electronics Capsule Dishwasher…

My Loch Electronics Capsule Dishwasher is the best purchase ever made.
For years I looked for a small dishwasher, glory be, one finally arrived.
Totally the best.
Works well, is easy to setup and start cleaning in no time

12 August 2025
Unprompted review
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Reply from lochelectronics.com

Hello Garry,
We’re absolutely thrilled to hear that your Capsule Dishwasher has been such a great addition to your home! Knowing that it’s easy to set up, quick to use, and exactly what you’ve been looking for truly makes our day.

Thank you for sharing your experience and for being part of the Loch Electronics community!

Rated 5 out of 5 stars

works great

I’m a grad student living in a small place with no built-in dishwasher, and this thing has been amazing. It fits right on my counter, super easy to hook up, and actually gets everything clean. Totally worth it saves me so much time

3 October 2025
Unprompted review
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Reply from lochelectronics.com

Hello Sophia,
We’re so glad to hear that your Capsule Dishwasher has been such a great fit for your space! It’s wonderful to know it’s helping make your busy student life a little easier, that’s exactly what we designed it for.
Thank you for sharing your experience and for choosing Loch Electronics!

Rated 5 out of 5 stars

Exceptional service

All aspects of the experience were seamless. Ordering and delivery were easy and straightforward and the follow up communication to ensure that I had received my capsule and it was working as expected was welcome and a little unexpected.
Great product and great team.

10 March 2025
Unprompted review
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Reply from lochelectronics.com

Hi Jacqueline,

Thank you so much for your kind words! We’re thrilled to hear that your experience with both our team and your Capsule has been smooth from start to finish.
Our goal is to make every step — from ordering to setup — as easy and enjoyable as possible, so it’s wonderful to know that came through. Your feedback truly means a lot to us.
We’re so glad to have you as part of the Loch community!
Warm regards,
Mike | Team Loch

Rated 5 out of 5 stars

Capsule Dishwasher

This Loch capsule dishwasher does exactly what it advertises. It fits nicely on my countertop next to my sink, filling what was otherwise dead space.

It's about the size of an old school desktop CPU. If you've got 12" of standard depth countertop, you've got space. Hose easily reaches my sink for draining. I keep the water reservoir on top when not in use, and place it in my drying rack when I am running a load of dishes.
Set up and use were easy.
Perfect product for a kitchen with limited space.

10 October 2025
Unprompted review
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Reply from lochelectronics.com

Hi MJ,

Thank you so much for sharing your feedback! We’re delighted to hear that your Capsule dishwasher has been such a great fit for your kitchen setup.

It’s great to know that the size, setup, and convenience have worked perfectly for your space — that’s exactly what we designed the Capsule for: simple, efficient cleaning without taking up valuable counter room.

We truly appreciate you taking the time to share your experience and for being part of the Loch community.

Warm regards,
Mike | Team Loch

Rated 5 out of 5 stars

This is the only dishwasher compact…

This is the only dishwasher compact enough to fit in my tiny city apartment on a 1930s narrow countertop and it still fits all our dishes plus more and does a great job! And with the quick wash I can get three loads done in the time of a normal dishwasher if I have guests or a big meal prep! I couldn’t be happier! As a single, full-time working mama, this has given me my life back

23 September 2025
lochelectronics.com logo

Reply from lochelectronics.com

Hi Meg,

Thank you so much for sharing your experience — your message truly made our day! We’re thrilled to hear that Capsule fits perfectly into your apartment and your busy lifestyle.

It’s wonderful to know that the compact design and quick wash cycles are making such a difference for you — that’s exactly what we hoped Capsule would do: make everyday life a little easier.

We’re so happy to have you as part of the Loch community, and we truly appreciate you taking the time to share your story with us.

Warm regards,
Mike | Team Loch

Rated 5 out of 5 stars

"An Excellent Dishwasher"

I live in New York City where a dishwasher is considered a luxury item. It genuinely costs a couple hundred United States Dollars extra per month for the privilege of renting an apartment that includes in its kitchen a dish-washing-robot.

I was initially hesitant to buy from Loch because if you Google "Loch Capsule Dishwasher", you'll find nothing but posts from angry crowdfunding backers. I didn't purchase my unit through a crowdfunding campaign, so I can't speak to that experience.

What I can say is that I received my unit 7 days after I ordered it, and now having used it daily for about a month, I can assure you that the product is excellent.

What makes a dishwasher excellent? Like with most important questions in life, I can only give you the answer that resonates most with my personal understanding of the world and the unique way in which I construct meaning from experience, so I'll ask you to forgive my arrogance here, but I'd like to think I speak for the people - for the New Yorker - when I submit to you that the answer doesn't need to be as complicated as the likes of residents of /r/dishwashers might have you believe:

An excellent dishwasher is one that simply excels at its namesake task, and that is what the Capsule, of Loch Electronics, does excellently.

4 October 2025
Unprompted review
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Reply from lochelectronics.com

Hi Colin,

Thank you so much for sharing your thoughtful review — we truly enjoyed reading it! We completely understand your initial hesitation, and we’re so glad you decided to give Capsule a chance.

It’s wonderful to hear that it’s been a reliable addition to your New York kitchen and that it’s living up to its purpose — doing what it’s meant to do, and doing it well. Your feedback means a lot to our team and perfectly captures what we strive for at Loch.

Warm regards,
Mike | Team Loch

Rated 5 out of 5 stars

Great purchase

Communication with the seller was effortless. They are very patient with all my questions and provide information promptly.

The dishwasher looks minimal and premium. Great addtion to our kitchen. Installation is easy. Cleaning is amazing. It fits everything we use as a 2 person household. I highly recommend this dishwasher!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

A surprisingly good product

The old reviews on this product make the company seem sketchy, but the dishwasher arrived and is solid. There was a mixup with delivery and the company was very responsive and rectified the problem quickly. Been using the dishwasher for 2 weeks and it’s very compact which has its pros and cons, but if you are limited in space it’s a great solution.

6 October 2025
Unprompted review
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Reply from lochelectronics.com

Hello Erik

Thank you so much for sharing your experience! We really appreciate you giving Capsule a chance despite the earlier reviews, and we’re glad to hear that your dishwasher arrived safely and has been working well for you.

We’re also happy our team was able to quickly sort out the delivery mix-up — we always want to make sure things are made right as soon as possible. It’s great to know that Capsule has been a good space-saving solution for your home!

Your feedback means a lot to us as we continue improving both our products and service. Thank you again for your trust and support — we’re delighted to have you as part of the Loch community.

Warm regards,
Mike | Team Loch

Rated 5 out of 5 stars

I wasn’t expecting to be this impressed…Excellent compact dishwasher

I wasn’t expecting to be this impressed by such a compact dishwasher, but wow – it’s very stylish and effective! The design gives a premium feel, and it is surprisingly easy to operate with multiple options including fruit washing and UV sterilizing.

The build quality is solid – it doesn’t feel fragile at all – and the dishes come out sparkling clean every time. I’ve even started using some of our nicer dinnerware more often now that I don’t have to wash them up by hand! 😅

It fits our kitchen layout perfectly – like it was made for that spot. The size is ideal, and it blends in beautifully with the rest of the kitchen. I’m honestly tempted to buy a second one for our camper van 😄

Exactly what I needed – couldn’t be happier with it!

3 October 2025
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Reply from lochelectronics.com

Wow — thank you so much for sharing such wonderful feedback! We’re absolutely thrilled to hear how much you’re enjoying your Capsule dishwasher and that it’s been such a great fit for your kitchen.

It’s great to know you’re loving the design, ease of use, and those extra features like fruit washing and UV sterilizing. We put a lot of thought into making Capsule both stylish and practical, so hearing that it’s made your daily routine easier (and even brought your favorite dinnerware back into rotation!) truly makes our day.

We also love the idea of having one in your camper van — sounds like the perfect setup! 😄

Thank you again for being part of the Loch family and for taking the time to share your experience. We’re so happy Capsule has found such a good home with you.

Warm regards,
Mike | Team Loch

Rated 5 out of 5 stars

Capsule looks even better in person…

Capsule looks even better in person than in photos. The size is perfect too and will fit under my sink once I clear the space.

30 August 2025
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Reply from lochelectronics.com

Hi JO,

We Thank you for your great feedback. We are glad that you are delighted by the design of our Capsule. It's intention indeed is to save kitchen-space for our modern family.

Your patronage is trully appreciated and we will keep on striving to make even better products in the future.

Team Loch

Rated 5 out of 5 stars

Thanks Capsule

Vivo solo y es perfecta para mi

22 August 2025
Unprompted review
lochelectronics.com logo

Reply from lochelectronics.com

Hi Carlos,

Thank you for taking the time to send us your feedback. We are more than happy that you are enjoying our Capsule.

Your support is genuinely appreciated, and we’re glad to have you with us on this journey. Wishing you many years of effortless dishwashing!

Team Loch

Rated 5 out of 5 stars

Loch and the capsule have performed…very well.

Loch and the capsule have performed without exception. The machine is installed in my boat and does a great job. There was a plumbing issue (my fault) which caused a fault code. I followed the instructions and it cleared. This machine has performed well. I would buy another.

1 September 2025
Rated 5 out of 5 stars

love this dishwasher

love this dishwasher! Perf for my tiny apartment.

18 September 2025
Unprompted review
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Reply from lochelectronics.com

Hi, thanks so much for sharing this! I’m really glad to hear Capsule’s a perfect fit for your apartment, that’s exactly what we hoped for. I hope your Capsule keeps making your dishwashing easier for many years to come!

— Faith | Team Loch

Rated 5 out of 5 stars

Absolutely love this compact dishwasher…

Absolutely love this compact dishwasher from Loch Electronics! It’s quiet, efficient, and fits perfectly in small spaces. Dishes come out sparkling clean every time—highly recommend!

17 September 2025
Unprompted review
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Reply from lochelectronics.com

Hi Potchy, many thanks for your generous feedback. It’s wonderful to know Capsule is such a good fit for your home and performing just as you’d hoped. We’re really pleased it’s working out so well, and I hope it keeps making your dishwashing easier for many years to come!

— Faith | Team Loch

Rated 5 out of 5 stars

Great!

Great! Had a wonderful experience.

12 September 2025
Unprompted review
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Reply from lochelectronics.com

Hi Azy, thanks so much for sharing this! I’m really pleased to hear you had such a great experience.

Thanks again for your support, and happy dishwashing!

— Faith | Team Loch

Rated 5 out of 5 stars

I love this Capsule product so much

I love this Capsule product so much! A great tool for easing the burden of dishwashing.

17 September 2025
Unprompted review
lochelectronics.com logo

Reply from lochelectronics.com

Hi Ella, thanks so much for your kind words. I’m really glad to hear Capsule is making dishwashing easier for you, that’s exactly what we hoped for. Here’s to many more hassle-free washes ahead!

— Faith | Team Loch

Rated 5 out of 5 stars

The Capsule was delivered safely and…

The Capsule was delivered safely and works perfectly. Setup was simple, and it’s been running smoothly ever since. It’s compact but powerful, exactly what we needed for our home.

17 September 2025
Unprompted review
lochelectronics.com logo

Reply from lochelectronics.com

Hi Charmine,

I’m so pleased to hear Capsule has settled in so well at home and that getting it set up was nice and straightforward. It’s great to know it’s proving useful day to day.

Thanks again for your kind words and for letting Capsule be part of your routine.

— Faith | Team Loch

Rated 5 out of 5 stars

Our Capsule arrived safely and in…

Our Capsule arrived safely and in perfect condition, and we’re so happy with it. It’s working wonderfully and has been such a great addition to our kitchen. Thank you for creating such a lovely dishwasher and for letting us be part of the journey.

14 September 2025
Unprompted review
lochelectronics.com logo

Reply from lochelectronics.com

Hi Jayson, thank you for taking the time to share such kind feedback. We’re so pleased to hear your Capsule arrived safely and that it’s already proving useful in your kitchen.

Your support is genuinely appreciated, and we’re glad to have you with us on this journey. Wishing you many years of effortless dishwashing!

— Faith | Team Loch

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