Appointment booked to sell property. Nobody arrived at appointed time, no call beforehand or after. Just don’t bother with this agent, it will be a complete waste of time
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See what reviewers are saying
Awful company, very untrustworthy and they try to make additional money from where they can. Management do not call back to speak with customers and are probably hiding the Management also walk away... See more
Avoid this agency at all costs. Customer service is the worst and each of their agents seems to have a chip on their shoulder. Management will try and assert their demands by phone and email, but will... See more
Perfect experience from start to finish, Lyle and his team are literally life savers. After obtaining an injury rendering me useless to self manage Lyle stepped in at short notice and has managed the... See more
Company details
Information provided by various external sources
Loddon Properties - Estate Agents in Basingstoke, providing residential sales and lettings services, and Signature Properties.
Contact info
Reading Road, RG24 8BQ, Chineham, United Kingdom
- www.loddonproperties.com
Appalling customer relations.
I was looking to buy a property they were selling. When I contacted them and arranged the viewing, they were professional, very helpful and polite and so was the viewing.
After the viewing I decided to get in touch with the agent and was able to contact the agent very easily. I was asked to kindly send a single best bid for the property along with details to back my claim as a potential buyer.
The agent then told me I would be contacted either that night or the very next morning once a decision has been made as there were other prospective bids.
Next afternoon comes, property is showing as sold on rightmove and I’ve heard nothing. In the afternoon I tried to ring at different times and sent an email to the same agent just hoping to get some closure and feedback as to what had happened and what was going on. Few days have passed and I’ve heard nothing back.
I don’t care who you are, but if someone was a prospective buyer, you don’t just cut them off like that. Even an automated message or something would have been reasonable. There may be other properties in future they sell that I could be a potential buyer for, but they have burned that bridge.
Will never conduct business with them to buy or sell.
7 May 2021
Unprompted review
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