Lodge Tyre Co. Ltd Reviews 189

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many people appreciate the quick identification and repair of issues, often within a short timeframe, and the team's polite and professional demeanor. Reviewers frequently mention the reassuring feeling of dealing with knowledgeable individuals who prioritize great customer service, even going above and beyond to assist those in difficult situations. However, some customers were not happy with the service, reporting instances where their requests for simple jobs like wheel alignments were declined despite the workshop appearing empty. These individuals felt that the company was unwilling to perform routine tasks, leading them to seek assistance elsewhere.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team's knowledge, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Popped in to Lodge Tyres and reported a knocking sound from rear off-side. The guys examined the vehicle on the ramp within 20 minutes of my arrival. They sorted the issue and also advised some new... See more

Rated 5 out of 5 stars

Fantastic service, had to pull off the motorway with 2 failed front tyres of a very unusual size, (255/35R19) they sourced the tyres, came to the service area at Stoke and had us on our way in 2hrs. V... See more

Rated 5 out of 5 stars

Jim once again saved me money by advising me to go to my mechanic as the problem sounded mechanical with the car pulling sharply to the right on acceleration. I did and the problem was the ball join... See more

Rated 5 out of 5 stars

Friendly and incredibly helpful service once again. I had another slow puncture and took my car into Lodge Tyre for inspection. They quickly identified the issue and repaired it in just half an hour.... See more


Company details

  1. Tyre shop
  2. Mechanic

Written by the company

Founded in 1935, Lodge Tyre Co. Ltd handles all major tyre applications and vehicle maintenance work via its network of 52 depots throughout the Midlands and North West. To this day Lodge Tyre remains a family concern offering the same high levels of personal service. With our growing network of retail depots across the Midlands and North West we aim to offer industry leading service at competitive rates. Check where your nearest Lodge Tyre depot is via our interactive map; www.lodgetyre.com/branch-finder


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service from a trustworthy company

I have used Lodge Tyre before so knew I’d get a good service but today was amazing! I went in nervous that I needed two new tyres because the pressure keeps reducing. One tyre had a big nail in it and one was wearing away because of a problem with the inside rim of the wheel. Anyway, no new tyres needed because they fixed both of them! Both tyres sorted and the wheel rim fixed too. Whilst waiting I was given some amazing advice about maintenance from now on. I am beyond grateful to this company who could just have told me I needed two new tyres. They really care and are really trustworthy and have made me feel confident about my car again! Cannot thank them enough.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and incredibly helpful service…

Friendly and incredibly helpful service once again. I had another slow puncture and took my car into Lodge Tyre for inspection. They quickly identified the issue and repaired it in just half an hour.
The team were polite, efficient, and made the whole process smooth and stress-free. It’s always reassuring to deal with people who clearly know what they’re doing and take the time to provide great customer service. I wouldn’t hesitate to recommend them.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

This is the first time of using Lodge Tyres and they were brilliant . The tyre I needed wasn’t in stock so they ordered it in for the following day. The tyre was in the next morning and fitted to my car . The men that work there were very helpful and pleasant . The price for the tyre and fitting was a good price . Thank you all very much , I will recommend Lodge Tyres to people who need new tyres .

15 April 2026
Unprompted review
Rated 2 out of 5 stars

Never again

I have used Lodge tyre for tyres and punctures for a while.
Always had good service.
Lately I had two punctures in nearly new tyre.
I got two screws in a short time.
Both repaired at lodge.
After a couple of revisits because tyre was losing pressure, I was told tyre could not be repaired again.
It was illegal.
Was also told that wheel damage was due to stone chip and not bad workmanship .
However when consulted a professional tyre repair company, that examined my tyre. I was told poor work had been done on both repairs and both were leaking.
Lodge denied all responsibility.
Lodge tyre is now owned by Halfords.
Doesn't bode well.
Try somewhere else.
Sometimes pleasant chat doesn't include good workmanship and good customer relations.
Corporate pleasing at work.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute shambles of a company

Absolute shambles of a company. I needed a tyre change on the motorway and gave them my exact location and nobody turned up and when I rang them asking for an ETA they said they're not coming out because they drove past 3 times and I wasn't where I said I was even though I 100% was. I rang a different company and gave them the same details and they found me straight away and told me lodge tyres must be idiots and clearly didn't want to do the job.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Matt at Lodge Tyre

Excellent service from Matt at Lodge Tyre, drove a long way and he looked after me from start to finish. They do the best job and know what they're doing. Very busy place so call beforehand and get booked in. Overall 10/10 wheel tracking service, very pleased and grateful to the team at Lodge.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Q & S Coaches LTD Walsall

Q & S Coaches LTD Walsall, we have a tyre maintanence agreement with Lodge Tyres and have always supported us day and night week and weekends for any blow outs and also our regular fleet tyre checks etc and also for all tyres we have needed changing they have always supported us

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Know what they are talking about

Popped in to Lodge Tyres and reported a knocking sound from rear off-side. The guys examined the vehicle on the ramp within 20 minutes of my arrival.
They sorted the issue and also advised some new front anti-roll links which they fitted within the hour. The car now handles much better on uneven road surfaces. Would recommend to family to friends.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Lodge Tire van YC19 YCA

Lodge Tire van YC19 YCA tailgated me and flashed his lights whilst doing so. I was going around 37/38mph in a 40 variable speed limit zone on the M6 in rush hour traffic, so him doing so was completely unwarranted. This was on the M6 Southbound not too far from the A38 Birmingham exit.

We both then took the same exit for the A38 (E&C) and joined onto the Aston Expressway where everything was fine until I indicated to move over to the left hand lane. I indicated, saw it was clear and began to move over until the Lodge van suddenly moved over into the lane and sped up, forcing me to swerve back into my lane as he undertook me and then stared right at me as he drove past.

This happened this morning between 7 and 7:25am (Monday 20/10/25). His driving was irrational and impatient. I’m assuming he was driving like that because I wasn’t going quick enough, despite the variable speed limit and despite the heavy traffic on both the M6 and the A38 Aston Expressway.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

The most helpful 10/10 experience.

Needed a slow puncture looking at, the team got me straight in and within 15 minutes the car was sorted also managed to squeeze me in to have the aircon regassed in the same afternoon. Always incredibly helpful with a nice relaxed atmosphere. Being a female, garages can be quite intimidating but not here, always feel comfortable.

30 June 2025
Unprompted review

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