Lodge Tyre Co. Ltd Reviews 189

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many people appreciate the quick identification and repair of issues, often within a short timeframe, and the team's polite and professional demeanor. Reviewers frequently mention the reassuring feeling of dealing with knowledgeable individuals who prioritize great customer service, even going above and beyond to assist those in difficult situations. However, some customers were not happy with the service, reporting instances where their requests for simple jobs like wheel alignments were declined despite the workshop appearing empty. These individuals felt that the company was unwilling to perform routine tasks, leading them to seek assistance elsewhere.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team's knowledge, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Popped in to Lodge Tyres and reported a knocking sound from rear off-side. The guys examined the vehicle on the ramp within 20 minutes of my arrival. They sorted the issue and also advised some new... See more

Rated 5 out of 5 stars

Fantastic service, had to pull off the motorway with 2 failed front tyres of a very unusual size, (255/35R19) they sourced the tyres, came to the service area at Stoke and had us on our way in 2hrs. V... See more

Rated 5 out of 5 stars

Jim once again saved me money by advising me to go to my mechanic as the problem sounded mechanical with the car pulling sharply to the right on acceleration. I did and the problem was the ball join... See more

Rated 5 out of 5 stars

Friendly and incredibly helpful service once again. I had another slow puncture and took my car into Lodge Tyre for inspection. They quickly identified the issue and repaired it in just half an hour.... See more


Company details

  1. Tyre shop
  2. Mechanic

Written by the company

Founded in 1935, Lodge Tyre Co. Ltd handles all major tyre applications and vehicle maintenance work via its network of 52 depots throughout the Midlands and North West. To this day Lodge Tyre remains a family concern offering the same high levels of personal service. With our growing network of retail depots across the Midlands and North West we aim to offer industry leading service at competitive rates. Check where your nearest Lodge Tyre depot is via our interactive map; www.lodgetyre.com/branch-finder


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jim once again saved me money by…

Jim once again saved me money by advising me to go to my mechanic as the problem sounded mechanical with the car pulling sharply to the right on acceleration.
I did and the problem was the ball joints and another part was causing the issue.
My mechanic then advised me to have the tracking done aswell which Jim sorted with no problem. Don’t do many reviews only when I think it is deserved so cheers again Jim and thank you.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service from Matt

10/10 service from Matt - Lodge Tyres Birmingham I’ve used Lodge Tyres before, but Matt goes out of his way every single time. I have accessible needs, and he made sure everything was taken care of — checking in throughout to ensure I was comfortable and happy. Can’t recommend him highly enough. Top service! Thank you again — I’ll only be going to these guys for my tyres!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service would recommend!

Fantastic service, had to pull off the motorway with 2 failed front tyres of a very unusual size, (255/35R19) they sourced the tyres, came to the service area at Stoke and had us on our way in 2hrs. Very reasonable price too. Very good ending to a somewhat harrowing experience

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Turned up at the Talke Branch at 8:05…

Turned up at the Talke Branch at 8:05 am, no customers in, car park empty, workshop empty wanting a front wheel alignment after having all new suspension components fitted, so very easy job as everything is new and not seized, 15 minutes maximum for a front wheel alignment. I Was told “sorry can’t fit you in!!” Why? The place is deserted!! Technicians sitting at two desks, the rest standing around with coffee in their hands!! Sorry but your advertised opening times are 8am, not when you’ve finished your breakfast off and put the worlds to rights about last nights TV. I was told “I can get you in for the wheel alignment next Tuesday!! “ Bearing in mind it is Thursday!! So long story short, if you can’t be bothered doing jobs that are your bread and butter for a business like this then I will take my business and hard earned cash less than a mile down the road to Selectatyres Talke, who where very helpful, courtesy and professional and sorted my car and requirements without fuss. And in the process gained a new customer, so sorry Lodge you won’t be seeing me again in the future.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Lodge Tyre

Lodge Tyre, Alfreton Road Derby

Mark was fantastic, he repaired my tyre on my Golf Buggy, something he had never had to do before. Perhaps this should be added to the services provided. I'll know where to come next time!!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Time to retire

The angry old man on the phone at the Blackburn branch needs to learn some manners.. if he cant deal with the work load he may need to retire himself..had the worst experience upon arrival where he just ignored anything we had to say.. would definitely not recommend or be using ever again!!!

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother with the Blackburn branch…

Don't bother with the Blackburn branch one grumpy old man doesn't want to do the job
Apparently you need to book in as he can't do anything after an operation
Carp service he shouldn't be there

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Definitely recommend. John at Lodge Tyres was a great help!!!!!
Called up in the morning and tyre replaced in the afternoon. Very quick, and well priced service.
Thank you so much

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

Have used Lodge for my tyres in the past, their service is faultless. I never feel like I’m being ripped off. At the weekend my engine warning light came on while driving, I dropped in on Monday morning and the car was in the workshop within 20mins and the staff were really helpful. I would 100% recommend for any car issues you may have.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend lodge tyres every…

I would recommend lodge tyres every time. I find them helpful, understanding and patient. After a stressful drive with a puncture I pulled in and they calmed me down and sorted me out with a repair to my tyre. Have used them several times and always the best service given.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend! competitive price and great service!

definitely recommend! called with a puncture on our 16 seat minibus. the guy was really helpful. He said would be 60-90 mins, to be honest it was probably no more than 30 mins!! all sorted and our guy on his way within the hour. Price was really competitive too. would definitely recommend. Thank you :) Cheshire Travel Services

14 November 2024
Unprompted review
Rated 2 out of 5 stars

It took 6 attempts over 3 days to get a…

It took 6 attempts over 3 days to get a answer to a phone call. Service with a smile none existent. Booked in for a tyre change and after dropping off was told it was booked in for 2 hours later and had to leave it there. It was cancel a business meeting or dont finally get the tyres changed. Will encourgage my employer to change their provider even if it mean travelling to another place.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Found Lodge Tyres on Google

Found Lodge Tyres on Google & was swayed by their solid reviews. Bryn did a great tyre repair with no fuss. Especially grateful as the tyres on my Audi are not cheap! Mgr Les booked me in & absolutely agree with the reviews here, a good friendly service at a reasonable cost. Their set up is efficient, with plenty of parking & well set out. The waiting area is comfortable. I will def use Lodge again.

5 September 2024
Unprompted review

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