LoftZone Reviews 

291
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, customers overwhelmingly had a great experience with this company. Many found the products robust, well-made, and of high quality, often exceeding expectations for loft storage. People consistently praised the ease of installation, noting how straightforward it was even for those with moderate DIY skills. The ordering process was generally smooth, with prompt dispatch and efficient delivery, contributing to a very positive overall user experience. However, some customers noted occasional delivery issues, such as a lack of tracking or items arriving spread out. A few others felt certain kits were missing minor components or lacked sufficient quantities of parts like screws or supports.

What people talk about most

Product

Customers had positive experiences with product, finding it to be very sturdy, robust, and easy to install,... See more

Quality

Consumers find quality to be positive, with many reviewers describing the product as excellent, sturdy, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting timely, quick, and... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is easy and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the system easy to install and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a loft flooring kit. Order was processed and dispatched quickly. Order arrived in perfect condition on a pallet. Boarding loft was easy after watching loftzone video. All parts appear well ma... See more

Rated 5 out of 5 stars

Brilliant product. Far better than any similar products. Well engineered, feels robust and up to the job. Enough space for at least 20cm of insulation on top of the standard 10cm. Ordered and arrived... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the store floor starter kit which was easy to fit. There were two issues the first was the couriers, who did not provide any delivery day or tracking, the item just turned up and lu... See more

Rated 5 out of 5 stars

Ordering and delivery was smooth and prompt. The product itself feels robust. Easy to install for anyone with even moderate diy skills. Another plus for me is that the design, allows for the layout to... See more


Company details

Written by the company

LoftZone: The Best Way to Board a Loft, above the full depth of your insulation - providing storage and safe access, whilst allowing the insulation to do its job. Faster, easier and stronger than any other system. Works with all loft types, and is also the only product approved for new-build houses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(291)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

StoreFloor Compact - excellent product, service and delivery

I purchased a large square kit, a large rectangular kit, and some insulation quilt. Service was very prompt, with an order confirmation email received the following day (I ordered on a Sunday) and delivery received 3 days after that (a 450kg pallet according to the driver). The system was very easy to install, and once the supports, beams and boards are all screwed together it forms a very robust and solid loft floor. The format also seems to be very forgiving for variances in 1930's joist spacing! The delivery came with an installation booklet, so no faffing around trying to download and print anything off the internet - however, the system is so easy to install I only glanced through the instructions once and I was then away - would definitely recommend planning your layout though (which is recommended in the instructions) as this helps with installing around joist hangers, loft hatches and chimney breasts etc.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the loftzone system

Decided to add extra insulation to the loft and put the loft zone flooring system in to make storage space and access to parts of the loft. Bought everything from loft zone. The insulation with the carriage came in cheaper than local builders merchants. As with the good the quality moisture repellent boards. Delivery was good. Required my installation to have both depths of tri supports, due to height restriction the smaller tri supports were used for access, then the larger tri supports for storage. I did buy extra supports to have a support on every beam, I felt that was safer. The installation videos are good, but seem to be on new builds. Mine is a 1930s semi where distances between beams and depth of beam may not be exact, but all can be overcome. Very satisfied with the outcome

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Superb system - easy level DIY

I first bought from Loftzone last year when we decided to just boards over half our loft (130 year old house) and the experience was relativly easy. Due to our house have odd spaces between rafters some of the rails needed cutting down but very easy to do. This year I bought again to complete the job

Easy to install, clever idea and once you get going it gets easier and easier.

Fast delivery, super quality packaging, instructions and manufacturing quality. Highly recommded over old style struts.

Note : the compact supports are designed as both main support and single support (very clever design).. whereas the full sized support has separate uni-supports.

Tools I used - Angle Grinder with cutting disk, standard jig saw for minor adjustments to panels, electric screwdriver with both long and short hex extensions, measuring tape, mallet and also due to one rafter being slightly warped and rising, a multitool to take out a minor amount of woof for even sitting. And of course gloves and goggles.

25 February 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with shelf beam system

Very happy with shelf beam system. Beams and boards are simple to install and provide a lot of storage space. Will use again and have no hesitation recommending.

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the kit and would recommend

Everything arrived on time and in good condition. The delivery driver was very friendly and helpful. I bought a fairly large kit and it took about 10-12 hours from start to finish but I'm very happy with the results and the relative ease with which the system works.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, easy to fit. Delivered promptly with no problems.

1 February 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your review

Rated 5 out of 5 stars

Delivery driver was very helpful and…

Delivery driver was very helpful and the loft is now a functional storage space. Excellent company I will use again when I do the other half.

4 January 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your review, we're pleased to hear you're so happy with the product!

Rated 5 out of 5 stars

Used Sorefloor Compact

Used Sorefloor Compact, quality product easy to install, would highly recommend. Excellent customer service.

4 February 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your kind feedback :)

Rated 4 out of 5 stars

Shelving was good and easy to install

Shelving was good and easy to install. The order got messed up slightly but I contacted them and they sorted it out. Will be buying more shelves in the very near future!

3 February 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your review. We hope you're enjoying having the extra storage!

Rated 5 out of 5 stars

Great Product

Easy to fit, arrived quickly & everything was in the kit. Perfect experience resulting in significantly more storage space at a very reasonable cost.

27 January 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for leaving us this review, we hope you're enjoying the extra storage space!

Rated 5 out of 5 stars

Let there be light

As I havent got electricity in my garage I bought two re-chargable strip lights from Loftzone and they are just the job. They arrived promptly and well packaged and were easy to install. The lights give good overall lighting in the garage and allow me to access thing even if its dark outside. I set the lights to come in automaticall when I enter the garage which is great as I dont have to search for switches. Great product.

19 January 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thanks so much for your review, it's great to hear the lights have been perfect for your garage!

Rated 5 out of 5 stars

Best price for 200mm Knauf loft…

Best price for 200mm Knauf loft insulation. Delivered well ahead of expected date therefore loft insulated earlier than expected bringing savings in heating bills earlier. Delivery driver was very helpful and pleasant.

24 January 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your review :)

Rated 5 out of 5 stars

Installed it myself, here are some things to watch out for

I'm giving five stars, because this is just a great product, and a great service. I used this system in my loft to raise a storage deck above the insulation, which I also bought from Loftzone. I installed it all myself, so it was useful to have video instructions online that I could refer to.

There are a few things to be aware of if installing this yourself: Firstly, delivery. I wasn't aware of when the delivery was arriving until I was phoned by the delivery driver saying he was there. I was at work at the time, but luckily work was close enough to home that I could nip home. The driver also had to drop off on the main road, rather than right outside my house because the road was too small, so I had to carry all of the bits round the corner. Luckily a colleague helped me.
Secondly, Loftzone sell insulation only, but not anything else that you might need for insulating a loft, like ventilation trays for the eaves and, if you're doing it really thoroughly like I was, airtightness membrane and tape. You will need to get these from another supplier.
Thirdly, they only supply uniloft legs for every other beam. This confused me for a while.

I actually ordered extra of the steel beam channels, so that I could use them upside down on more legs to route electrical cables, keeping them above the insulation and therefore more accessible.

11 November 2023
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your feedback. It's great to see you love the product and are so happy with the service. Enjoy the extra space!

Rated 5 out of 5 stars

Nothing but praise for Loftzone

Nothing but praise for Loftzone, Mary Anne was more than helpfull in resolving an issue I had with installation. Highly recommend

19 January 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you Ralph for your review, and I have passed this on :)

Rated 5 out of 5 stars

Easy to install and feels solid.

I purchased the raised loft floor kit. It was easy to install and feels very solid. I would recommend using a line to ensure the legs and cross beams are completely straight otherwise the boards won’t line up correctly. Would recommend this product to anyone planning on boarding their loft.

15 January 2024
Unprompted review
LoftZone logo

Reply from LoftZone

Thank you for your kind review Jake. We hope you're enjoying your extra storage space!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look