London Serviced Apartments Ltd Reviews 

149
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My husband, daughter, son-in law and their three sons stayed at #1 Mansions at Earls Court. We had a beautiful four bedroom, three bath flat. The flat was huge and filled with wonderful antiques as... See more

Company replied

Rated 4 out of 5 stars

We stayed in a 2 bed flat in West Hampstead. Very modern apartment, well equipped (even though limited dishes: forks, plates etc...), comfortable beds... We really enjoyed our stay. The only negative... See more

Rated 4 out of 5 stars

Apartment as advertised, an older building with large rooms and big windows that opened. Kitchen and bathrooms well appointed. A couple of minor problems (kettle not working and internet down for a da... See more

Rated 5 out of 5 stars

Yes ..recently remodelled...3 levels..nice feel to the apartment.Entrance access is awkward a bit but location is superb and all services work .Guest Services response was quick.Digital lock set is p... See more

Company details

  1. Serviced Accommodation
  2. Group Accommodation
  3. Holiday Apartment Rental
  4. Pet Friendly Accommodation
  5. Self-Catering Accommodation
  6. Travel agent

Written by the company

London Serviced Apartments Limited, which operates and owns and operates the website www.londonservicedapartments.co.uk; is a registered Private Limited Company in England & Wales and subject to English Law. Incorporated on 15 Jan 1999, Company No. 03696103, and trading solely as a booking agency working directly with clients, we do not market or manage any properties on Booking.com. We are not responsible for any Booking.com property listings or listings with a similar name and are not a property management or apartment operating company.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

149 reviews

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4.6

All reviews

(149)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Great location

We had a great 10 ⎌night stay in this spacious 2 bedroom apartment. Great location (Wimbledon) with plenty of shops, bars and restaurants only a few minuites walk away.
Also secure parking was a bonus albeit very small. The staff were so helpful as our car is a very large 4x4 and they arranged for us to use a wider parking bay as soon as it became available. Quite close to railway line and trains noisy but we soon got used to this. The cleanliness of the apartment was disappointing. Not much attention taken on cleaning the floors and previous tenants crumbs, food etc that was lodged in the sides of sofa and chair!! I would definitely stay again 😀

10 August 2016
Unprompted review
Rated 4 out of 5 stars

A good experience

We had a nice family holiday n an apartment around South Kennsibgton recently. The apartment was well fitted out, modern and clean but the best thing was the location. With Hyde Park not far away, we really took advantage to get the kids outside. Staff were responsible to our requests - would recommend.

10 August 2016
Unprompted review
Rated 4 out of 5 stars

Easy to book, Great Location, clean and large

I booked two one bedroom apartments for a work trip in the same building, the instructions were easy to follow, the apartment was in a great clean and safe environment, close to tube and supermarket. great stay.

10 August 2016
Unprompted review
Rated 3 out of 5 stars

A booking center and no more

Although you deal with individuals the service offered does not differ with any standard booking website. They have no influence and limited communication with their listed properties

12 July 2016
Unprompted review
Rated 5 out of 5 stars

Lovely Apartments, Ideal Location

Was used for 3 staff who had business in Central London, Location was perfect, pricing was reasonable and apartments were ideal.
Using London Services Apartments was a lot more practical than using a hotel.

7 July 2016
Unprompted review
Rated 4 out of 5 stars

Good experience, couple of recommendations

In general the experience was good. My biggest irritation was that I requested a specific apartment and the day before travel was sent details of another apartment in the vicinity. This had been changed without notification or prior consultation. I had to query this change twice before being told the apartment I requested was 'out of service' although it was available when I booked?

Other recommendation would be to include the 'grocery pack' in the fees because when you arrive late the last thing you want to do is find a grocery store to shop. One of the other apartment groups that I have used before include this when you arrive - very basic but certainly helps.

The other thing included in the apartment that I have previously used is washing machine pods/powder and tablets for the dishwasher - limited but reasonable amount. To only supply 1 means that even if you are staying for a short period (one week/ two weeks) you need to buy a full box which is costly and wasteful.

But all in all the apartment is in clean and functional which was fantastic, thank you.

6 July 2016
Unprompted review
Rated 4 out of 5 stars

i recommend

The process of booking was very smooth. All queries were answered promptly and in a very helpful and friendly manner

19 May 2016
Unprompted review
Rated 4 out of 5 stars

Very modern flat but service pre-booking disappointing

We stayed in a 2 bed flat in West Hampstead. Very modern apartment, well equipped (even though limited dishes: forks, plates etc...), comfortable beds... We really enjoyed our stay. The only negative point was the lack of info regarding our arrival that we just got once in London... A bit of service and information would have been much appreciated such as booking confirmation, contact numbers, meeting point for example...

13 May 2016
Unprompted review
Rated 5 out of 5 stars

Faultless

It was very easy to choose the Apartment on line and the descriptions given were apt. The Reservations Agent Marcel Mckenzie was very professional, helpful and approachable.

9 May 2016
Unprompted review
Rated 5 out of 5 stars

Great London Stay

The staff are very pleasant to speak with and arranged a modern apartment in a super location for me.

6 May 2016
Unprompted review
Rated 5 out of 5 stars

Went the extra mile

My last minute request was arranged so easily for me which took the stress away because I didn't have time to do it myself. Got a fabulous apartment and it happened to be on special offer so I can't complain. I'd easily book again.

6 May 2016
Unprompted review
Rated 4 out of 5 stars

18 Paddington Green

Good location. Close to Edgware Road and Paddington stations. The flat was comfortable, spacious and everything worked well. Easy check in and check out. Not the first time that I booked a flat with them. Certainly recommend.

28 April 2016
Unprompted review
Rated 4 out of 5 stars

Great Location

Apartment was in walking distance to all amenities, with a short tube ride into central London.

29 February 2016
Unprompted review
Rated 4 out of 5 stars

Very reasonable although there were aspects that could be improved

The booking and arrival process were seamless. Nicole was very responsive.

The fact that arrival was seamless was a real advantage as I had concern after arrival after a long flight that it would not be ready. There was a promise of a welcome tray which was not in the room.

The apartment was clean and very functional. Its location was ideal for my purposes. The amenities (save as set out below) were good and met my expectations

Issues that need to be addressed are - the wifi was slow and only worked properly in the main room. Even then it did not enable documents to be downloaded. The ironing board was a joke and the fry pan was old and should not have been available for use.

Save for the above issues, I would recommend the apartments to other visitors. However, the lack of functionality of the wifi is an issue that I will confirm in advance in the future.

18 February 2016
Unprompted review
Rated 3 out of 5 stars

Good experience.

Would have rated higher had the aircon been working. We should have been offered a part refund because of it. Staff were very helpful though and anything we needed was delivered promptly. Loved the modern bathroom with the huge shower. Great having Tesco so close.

23 January 2016
Unprompted review
Rated 4 out of 5 stars

Great way to travel!

This is my second time using this service and both times have been very positive. Booking the apartment was very easy.

The only thing is that some of the items listed as being included on the website about the apartment were not included (I.e., welcome grocery pack, and the rate for the WiFi, was slightly higher than advertised).

14 January 2016
Unprompted review
London Serviced Apartments Ltd logo

Reply from London Serviced Apartments Ltd

Hi Maia. We are very happy to hear that your booking was a positive one! There is a welcome grocery pack available but at an additional cost. As we do not control the Wi-Fi changes in prices, we're sorry to hear this. We hope we can help you next time your in London and will strive for that stay to top this one!

Thank You and Have a lovely day!

Team LSA

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