LoveittsEstateAgent Reviews 449

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, care, and helpfulness, making the often-stressful process of selling or buying property much smoother. The service is frequently described as exceptional, with many people highlighting the team's proactive communication, efficiency, and ability to keep them informed throughout the entire process. Reviewers also appreciate the personalized approach and the ease of their overall experience. However, some customers also noted initial confusion or issues, which were generally resolved by exceptional customer service. A few people were dissatisfied with the company's handling of specific issues like parking fines, feeling that their concerns were not adequately addressed. There were also isolated instances where potential buyers felt dismissed or that their needs were not fully understood by some staff members.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the team for making... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpful, professional, and efficient... See more

User experience

Users describe positive interactions with the overall experience. Many customers highlight the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through t... See more

Company replied

Rated 5 out of 5 stars

Sara Herbert & colleagues have been incredibly helpful & patient despite us being let down by circumstances beyond our control. We think they are wonderful & would not hesitate to recommend them, we... See more

Company replied

Rated 5 out of 5 stars

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and... See more

Company replied

Rated 5 out of 5 stars

Thank you to the team at Loveitts for helping us to sell our late mums house. The team was always proactive and helpful with any questions we had, and continued to pursue buyers for us. We Exchan... See more

Company replied


Company details

  1. Estate Agents
  2. Auction house
  3. Property management company

Written by the company

Since 1843 Loveitts has been a trusted estate agent and property services provider to home seekers and businesses throughout Coventry, Warwickshire and beyond. We are proud of our rich heritage but always look to the future and strive for innovation so we can continue to provide the best service possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A totally professional service from…

A totally professional service from start to finish … but always with that friendly personal touch. Thank you.

26 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind words. We’re delighted you experienced both a professional and personal service throughout. We really appreciate your feedback.

Rated 5 out of 5 stars

Happy, clear & easy to deal with.

I want to express my appreciation and thanks to everyone in the team at LoveITTs for making this process seamless and smoothly as possible.

It's been an absolute pleasure working with you.

23 April 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind words. We’re delighted to hear the process was smooth and seamless for you. It’s been a pleasure working with you too, and we truly appreciate your feedback.

Rated 5 out of 5 stars

A big thank you x

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion.
They all realise how difficult & stressful it is to go through the process of selling/ buying properties & help you along the way.
Also the team at Bayzos I dealt with were the same, all do their job with such professionalism & care.
So hope I remember everyone if not apologies in advance:-
Sara, Sally, Rich, Lisa, Chris, Michelle, Caroline, Elouise & the lovely Connor,
Thanks to all of you xx

23 April 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind and thoughtful feedback. We’re delighted to hear the team provided such professional, caring support throughout what can be a stressful process. Your words mean a great deal to us, and we truly appreciate your thanks to everyone involved.

Rated 5 out of 5 stars

Brilliant team Sara a star so helpful…

Brilliant team Sara a star so helpful and professional.
Thank you so much.
Kind regards
Jackie

16 April 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your lovely feedback, Jackie. We’re so pleased Sara was able to help and provide a professional service. We really appreciate your kind words.

Rated 5 out of 5 stars

Sally & Sara. Fantastic & so helpful

Used sally & Sara who were absolutely fantastic and so professional. That found me a buyer really quickly. Would use again no issues

9 April 2026
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for your great feedback. We’re delighted to hear Sally and Sara provided such a professional service and secured a buyer quickly. We really appreciate your support and look forward to working with you again.

Rated 4 out of 5 stars

Sara at Loveitts went above and beyond…

Sara at Loveitts went above and beyond to do all she could to help my sale go through. The communication was constant and greatly appreciated. I would highly recommend her.

31 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind feedback. We’re so pleased to hear Sara’s support and communication made a difference to your sale. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Excellent experience all round

I have sold my dad’s house with Lovetts via auction. This is the first time I have ever sold a property let alone in an auction.
I cannot express how grateful we are for all the help and support from all of the team. They are so incredibly help, professional and efficient. No question has been too much.
Sally, Sara and Rich are amazing!

5 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind words. We’re delighted we could support you through your first property sale and make the process as smooth as possible. Sally, Sara and Rich will be so pleased to hear your feedback. We truly appreciate your trust in Loveitts.

Rated 1 out of 5 stars

After on look they had already made…

After one look they had already made their mind up " We have nothing for you " They did not ask one question to see what we were looking for. I wouldn't give them 1 star. First impressions count.

6 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

We are sorry to hear this and is very much against the principles of what we expect from Loveitts. Please reach out to us and we are happy to discuss your requirements with you.

Rated 5 out of 5 stars

Thanks very much to Loveitts estate…

Thanks very much to Loveitts estate agents . As a first time buyer at auction they really helped me understand what was involved in the process Rich Burke especially a great agent who is a massive help I look forward to getting our project started and completed. Then going back into the auction room for our next project . Thank you
Paul Hynes HDW developments

6 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your great feedback, Paul. We’re delighted to hear that Rich was able to guide you through your first auction purchase and make the process clear and straightforward. Best of luck with your project, and we look forward to seeing you back in the auction room again!

Rated 5 out of 5 stars

Auction sale was easy.

It was our first time selling a property in an auction and it was painless.

5 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your feedback. We’re so pleased to hear your first auction experience was smooth and straightforward. We really appreciate you choosing Loveitts.

Rated 5 out of 5 stars

Sara Herbert and Team @ Lovietts

Sara Herbert and team were a delight to deal with. They were helpful, extremely professional, resourceful, dealt with any problems quickly and effectively .I have dealt with many auctioneers over the last 40+years in my view the best I have used. Keith

5 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your wonderful feedback, Keith. We’re delighted to hear that Sara and the team provided such a professional and supportive service. Your kind words, especially with your many years of experience, mean a great deal to us.

Rated 5 out of 5 stars

Sara has been positive and reassuring…

Sara has been positive and reassuring throughout this process which we needed not having any previous knowledge of how auctions work. We wouldn’t hesitate to use Lovetts again!

4 March 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your lovely feedback. We’re so pleased Sara was able to provide the reassurance and guidance you needed throughout the auction process. We truly appreciate your trust and would be delighted to work with you again.

Rated 5 out of 5 stars

The team were very good

The team were very good. Managing to be good interlocutors with the vendor. Smoothing the way on some issues their legal team did not deal with. Friendly and professional. Even dealing with a call past closing time. 👍

27 February 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind feedback. We’re pleased to hear the team were able to support communication with the vendor and help smooth the process along the way. It’s great to know their friendly and professional approach made a difference — even beyond closing time! We truly appreciate your comments.

Rated 5 out of 5 stars

Excellent Professionalism & Service

Edward @Walsgrave SBN Branch professionalism was consistent. It’s always on time for appointments and provided reliable advice. His reliability was crucial during the maintenance call request in my property. I trust SBN because of their excellent reputation in the real estate business, and they did not disappoint me at all since about 10 years been renting from them. Their reliability and expertise ensured a smooth enquiry process, and they’re beyond grateful for their help.
The Manager Venita @Warwick Row Branch she is also a true professional! With her ability to provide clear guidance with my Electricity service maintenance. We will refer them to potential customers looking for a trustworthy Estate agent. We wouldn’t hesitate to recommend SBN.

12 February 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your continued trust and for sharing your experience. We’re delighted to hear Edward’s professionalism and reliability have made such a positive difference over the years, and that Venita’s clear guidance was equally helpful. Your recommendation means a great deal to us, and we truly appreciate your loyalty.

Rated 5 out of 5 stars

Great experience with the team

Great experience with the team. Sara was brilliant with us throughout the whole journey. She explained everything and was on the ball with all the latest information.

16 January 2026
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your lovely feedback. We’re so pleased you had a great experience and that Sara kept you well informed throughout. We really appreciate your kind words.

Rated 5 out of 5 stars

Sold our property via auction

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and procedures.
We must say that this was the least stressful experience of selling a house we've had.

23 December 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind feedback. We’re so pleased to hear the auction process was clear, well-managed, and the least stressful sale you’ve experienced. We really appreciate you choosing Loveitts!

Rated 5 out of 5 stars

Exceptional Team at Loveitts Auction House

I have purchased and sold through the Loveitts Auction House team on many occasions over the last few times. Each time, the service has been exceptional and every transaction has been completely hassle free. Everyone that I deal with is friendly, diligent and professional. Just a joy to work with either as a seller or buyer.

10 December 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your continued support. We’re delighted to hear every experience with our Auction House team has been smooth and enjoyable. We really appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars

Have always dealt with Loveitts as…

Have always dealt with Loveitts as found them fair and honest.
Sara, I think deserves a special mention just sold my house and she kept me informed all the way through the process and I believe I got the best price possible for a quick sale.

1 December 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your continued trust in Loveitts and for your kind feedback. We’re delighted to hear you’ve always found our service fair and honest. Sara will be especially pleased to know her support and communication helped achieve a great result for you. We truly appreciate your loyalty and recommendation.

Rated 4 out of 5 stars

Sold..at last!

Experiencing two failed auctions as we tried to sell our late mother's unique whimsical property was very sobering and stressful. Potential purchasers came and went but Sally, Sara and Rich kept focus and eventually found us a buyer. Thank you for your professionalism.

14 November 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your kind words. We know how challenging the process can be, and we’re glad that Sally, Sara and Rich were able to support you and secure a buyer. We truly appreciate your trust and feedback.

Rated 5 out of 5 stars

Effective communication

Michelle was a good communicator and helped to push the sale through. She was helpful and supportive throughout the process.

3 November 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Communication is key to help a sale progress quickly so it is great to receive a review like this!

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