LoveittsEstateAgent Reviews 

455
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding professionalism, deep care, and continuous support throughout the entire property journey. Reviewers often mention how approachable and exceptionally helpful the team is, ensuring that every question is answered promptly. People also highlight the exceptional quality of service, noting that transactions are handled smoothly and efficiently from start to finish. Consumers deeply appreciate the clear advice and prompt communication, which helps greatly reduce the stress of property transactions. Many buyers and sellers state that they would happily recommend these reliable services to others without any hesitation.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, kindness, and continuous... See more

Service

Reviewers highlight positive aspects of service, noting that the entire experience is seamless, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional, helpful,... See more

User experience

People report positive experiences with user experience, highlighting a smooth process from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through t... See more

Company replied

Rated 5 out of 5 stars

I was very nervous about selling my property through an auction house but Rich could not have been more helpful and kind. He never seemed to mind me asking countless questions and seemed amost as exc... See more

Company replied

Rated 5 out of 5 stars

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and... See more

Company replied

Rated 5 out of 5 stars

We recently sold two freeholds at auction. This was a new experience for us and Sally, Sara and the team guided us through the process from start to finish keeping us informed at all times, often goi... See more


Company details

  1. Estate Agents
  2. Auction house
  3. Property management company

Written by the company

Since 1843 Loveitts has been a trusted estate agent and property services provider to home seekers and businesses throughout Coventry, Warwickshire and beyond. We are proud of our rich heritage but always look to the future and strive for innovation so we can continue to provide the best service possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

455 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(455)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and very friendly

I have been using Loviets for renting my properties for many years this was the first time they sold one of my properties Jason Peters did a great job in agreeing a good price for me through out the process him and his colleague Michelle kept updating me.
Very pleased.

28 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

It is good to hear that the transition from our lettings team in Nuneaton to sales was good and an excellent result was achieved!

Rated 5 out of 5 stars

Amazing customer service!

Me and my partner were struggling to find a property that was pet friendly in an excellent location. The team at Loveitts directed us to the perfect property for us and were extremely helpful and kind throughout.

13 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

A great review thank you!

Rated 5 out of 5 stars

Recently purchased a commercial…

Recently purchased a commercial property, John and Eve was great through the whole process very helpful and fast to respond to any queries,
Highly recommend agent one of the best I have used.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really pleased with the service we received from the team at Lovietts, excellent customer service we were kept well informed throughout the process, thank you to Michelle, Connor, Jamie and Chelsey.

11 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Our Coventry sales team are enthused to receive such a positive review. Thank you

Rated 5 out of 5 stars

Amazing

Amazing! We have a very stressful few months buying our house but thanks to Michelle , connor , jamie and Chelsey who helped us every step of the way and were always available we managed to get thru it i cant thank them enough for the their time and help i dont plan on buying another house but if i did i would definitely choose loveitts

8 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for this review

Rated 5 out of 5 stars

I cannot fault the team at loveitts

I cannot fault the team at loveitts , what turned out to be a difficult buyer they were helpful and patient , Connor, Jamie , Chelsey and Michelle , we managed to get through the process with a sense of humour , to finally reach completion .

8 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Working with a smile can help during testing times. Thank you for the review

Rated 5 out of 5 stars

Had excellent service

Had excellent service, worked hard to get the result we wanted. Couldn’t fault them. Wouldn’t hesitate to use Loveitts in future.

23 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Brilliant. Thank you for the five star review!

Rated 5 out of 5 stars

Great service from Michelle, Jason and Steve

Great service from Michelle, Jason and Steve. We lost our parents and needed to sell house and Michelle, Jason and Steve were kind, patient and informative from the start of the process to the end. The communication was first class and Michelle was of great help with our solicitors when the process needed to move along.

5 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for your comments, they are greatly received from the team in Nuneaton

Rated 5 out of 5 stars

Very professional throughout

Very professional throughout our dealing with them. Always quick to respond and friendly staff all round, both on the phone and in person.

1 March 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

A lovely review thank you!!

Rated 1 out of 5 stars

Claire Smith working from the Coventry…

Claire Smith working from the Coventry Branch is extremely rude. She was 20 mins late to a property viewing and did not apologise. You can tell she is extremely miserable and when asked questions she did not know and/or being very sarcastic/condescending.

5 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

We are concerned to read this review but would re-iterate our customer service is always at the forefront of our mind. We have scheduled appointments for set times so I would state that we would not be 20 minutes late but we are happy to discuss your concerns further. Claire Smith has always been a very receptive member of staff who acts with professionalism and is diligent in her work.

Rated 5 out of 5 stars

Professional and Honest

It is a pleasure to do business with Emma Brooks at Loveitts Estate Agent, straight forward and professional. Would recommend the professional service.

22 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Emma is delighted that you found the time to write a review, it is always great when you receive positive feedback

Rated 5 out of 5 stars

Coventry's best Estate Agents by far......

I have worked with various estate agents but the service/response received from Lovitts is definitely outstanding. My special thanks to Michelle Barnett, Jamie, Connor and Chelsey for making this whole selling process so efficient and smooth. Really appreciate all the hardwork and dedication for the whole team.

20 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

The Coventry sales team are overjoyed to receive a review like this - Thank you!

Rated 5 out of 5 stars

Lovietts have been managing my…

Lovietts have been managing my properties for many years and I am extremely satisfied with the service they have provided. I have relied on Avril to deal with any issues and more recently Katie as well. It gives me complete peace of mind.

12 February 2024
Unprompted review
Rated 4 out of 5 stars

I have worked with Avril from the…

I have worked with Avril from the Nuneaton Team for many years now, she is a great assett to Lovietts showing professionalism and has great knowledge within her role Avril always goes over and above beyond when managing our properties.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Their help and support for the purchase…

Their help and support for the purchase was brilliant, Michelle Barnett who oversaw the sale was a delight to work with. She was very informative and guided us every step of the way.. Thank you loveitts estate agents Coventry..

12 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you

Rated 5 out of 5 stars

Reliable team

We have used Loveitts for many years. Avril has always been prompt and professional. Recently Katie has also been involved with the management of our properties. We have always been happy with the service we receive from the team at Loveitts.

9 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Great to read this review

Rated 5 out of 5 stars

We have used Loveitts over a number of…

We have used Loveitts over a number of years, mainly dealing with Katie and Avril and we have found them to be a pleasure to work with, nothing is too much trouble

8 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

An excellent review many thanks

Rated 5 out of 5 stars

Loveitts, a first class team

The team at Loveitts have been first class at managing our properties over the last three years. They respond immediately to any matters raised whether by us as landlords or by our tenants keeping all parties satisfied. Highly recommended.

8 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Fantastic thank you for your kind words

Rated 5 out of 5 stars

5 stars excellent service

Avril and the team at loveitts nuneaton have been brilliant to me. I have been renting with them for over 4 years. They very understanding an accomadating. Very good and professional service always.

7 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

The lettings team in Nuneaton are extremely appreciative of your five star review

Rated 5 out of 5 stars

Efficient and friendly team

Efficient and friendly team help us to manage and maintain rental properties, ensuring tenants have a nice place to call home.

7 February 2024
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Your review is greatly appreciated

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