Lovell Rugby Reviews 

6,393
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a new Lions Hoody, and a cheap Kooga t-shirt. The hoody was £20 cheaper than anywhere else, and the t-shirt was a fiver, although the listing didn't mention that it's a technical material... See more

Company replied

Rated 5 out of 5 stars

I've been buying from Lovell Since 2019, they have always been reliable and have seriously competitive prices, sometimes cheaper than some renowned sporting stores for the exact same official gear. I'... See more

Company replied

Rated 5 out of 5 stars

This company is focusing on a segment that myself fits in perfectly, peopld that love rugby and everything that sorrounds it. And living in Argentina its very hard to aquire things that Lovell sells a... See more

Rated 2 out of 5 stars

The website is easy to use and have ordered from this company many times with no problems before. But I have paid for express delivery and order should have arrived several days ago but there is no s... See more

Company details

  1. Rugby Shop

Written by the company

The world's largest online rugby retailer! Shop boots, shirts, training kit and accessories, all in one place. Top brands including adidas, Canterbury, Umbro, Kooga and more.


Contact info

4.2

Great

TrustScore 4 out of 5

6k reviews

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4.2

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Rated 5 out of 5 stars

This company is focusing on a segment…

This company is focusing on a segment that myself fits in perfectly, peopld that love rugby and everything that sorrounds it. And living in Argentina its very hard to aquire things that Lovell sells and being able to get them through the website is great!!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Service For Anyone

Easy to navigate website, bought from them multiple times and have not been disappointed, quality products at a reasonable price with great communication, would recommend to rugby players, fans or just just anyone looking for sportswear.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Missing Item from Order

Abysmal service.

I ordered two items from Lovell, after a few days only one item was delivered. I got in contact with their customer support team addressing that I had received only one of the two items. I was advised that sometimes orders arrive as separate deliveries and tp wait. After waiting further I got in contact with customer support again to highlight that my item was still missing.

After chasing multiple times I was informed that "due to the time has passed since the order, the claim has been rejected and closed."

They have stolen my money for which I paid for the missing item and their customer support was generic and lazy.

After frequently using Lovell rugby for over 10 years, this experience has put me off for good.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

I paid for next day delivery

I paid for next day delivery. Two days later no sign of the delivery and no response to my two emails to Customer Services.
It seems I’m not the only person experiencing this issue.

17 June 2025
Unprompted review

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