We’ve been searching for sofas for months but no sales assistants from the big branded retailers such as Camerich, Natuzzi, Bo Concept, etc, were able to come close to the customer service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow. You now have a loyal customer - won't hesitate to return when I need another one, although it's so well made that may be a while! The sofa is absolutely perfect - Daniel medium in a soft mid grey... See more
Company replied
Can't fault the customer care . Sample order arrived within 2 days . Had a few queries so phoned up and had all my questions answered . Read the reviews so decided to visit the sales showroom . Ordere... See more
Company replied
Excellent professional service from start to finish, plus the products are hand made and you can see them being made on the premises. We designed and ordered a bespoke piece, which they hadn’t made... See more
Company replied
Company details
- Home Furniture Shop
- also in
- Furniture Manufacturer
- Home improvement shop
- Living room shop
- Sofa store
- Upholstery shop
Information provided by various external sources
At Lovely Sofas, we’re on a mission to help you create a haven of contentment - a place that makes you feel comfy, rooted and happy in your own unique way. It might be a “curling up with a hot cup of soup” kind of lovely. Or it might be a “friends, cocktails and gossip” kind of lovely. Whatever style, size, shape, fabric, leather and feet give you the warm fuzzies, we get together our brilliant designers and skilled craftspeople to build a Lovely Sofa just for you. Putting the love into Lovely Sofas Our sofas are lovely because they’re handmade by proud craftspeople. What gets our cutters, seamstresses, upholsterers and finishers out of bed in the morning is knowing that they’re creating things that will be cherished and appreciated. We use traditional tools and techniques that have been passed down through the generations. We also value specialist knowledge and employ fabric and leather specialists who understand the unique qualities of each material. We’ve been proudly building sofas this way for over 30 years. 6 reasons to choose us. Loveliness – Our sofas are built to be the snuggliest, cosiest, comfiest places on earth. Outstanding quality – We hand make every sofa using timeless craft skills and high quality materials. Vast choice – We have styles, sizes, fabrics and leathers to suit any space. And we can make bespoke changes to most of our styles too. Exceptional guarantees – You can return any sofa within 28 days. Plus, our frames are guaranteed for 10 years. Lancashire built – We’re proud to make our sofas here in Britain. And have done for over 30 years. You always come first – We think service is as important as our products and are proud to get consistently lovely feedback through Trustpilot.
Contact info
Manchester Road, BL3 2NZ, Bolton, United Kingdom
- 0800 029 49 49
- hello@lovelysofas.com
- www.lovelysofas.co.uk
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality
Service was brilliant, sample of fabric was sent to check I was still happy with my selection before covering the sofas's.
Delivery was arranged to suit me.
Beautiful sofas's, really pleased with my purchase.
10 April 2013
Unprompted review
2 sofas for my cocker spaniel
Very pleased with the 2 and 3 seater sofas I brought. The sofas are well made and the delivery was perfect. No hassle, very helpful staff and I enjoyed the shopping experience. I also purchased two throws in the same material, so that my cocker spaniel can spread out with complete ease.
10 April 2013
Unprompted review
stylish seating
The Chesterfield sofa that we recently bought is great, comfy, stylish and well made, it fits in lovely with our new living room I matched the material to our choice of paint colour & it's brilliant!!
10 April 2013
Unprompted review
the best seat in the house
we found the conpany easy and a delight to deal from the original order to delivery price was right and the quality outstanding our contact with the company was all done by phone and web site which we found easy to use we would have no hesitation in buying from the company again or recommending to others
10 April 2013
Unprompted review
exquisite, Elegant, value for money
I am very pleaed with my new sofas and footstool, they are everything I hoped for and more. Beautiful style, colour, and wonderfully made. Delivery excellent on time and efficient.
10 April 2013
Unprompted review
Simply Fantastic
Absolutely delighted with my beautiful sofa. Comfortable, sturdy and stylish. The best customer service I have ever experienced. Stress free sofa buying from beginning to end and now we can chill on our beautiful sofa. Thank you.
31 March 2013
Unprompted review
First rate product and service.
The sofas are exactly what I have been looking for for ages. The quality is superb and the service I received was excellent, I have already recommended you to my friend who has brought from you also. The delivery men did a fantastic job too. Couldn't fault a thing.
19 March 2013
Unprompted review
Beautiful to look at but uncomfortable to sit on.
A stunning piece of furniture but after six months the cushions have gone lumpy even though I turn them weekly. There is only me my partner and two sons (who spend their time either out or in thier bedrooms) so its not as if the sofas are being constantly used. The company were very nice when ordering the sofa and the delivery men were fantastic. I am yet to phone up about my problem with the sofas as I thought that they would settle down by now.I will phone them next week.
15 March 2013
Unprompted review
Literally lovely sofas,
Thrilled with my purchase and got a discount as sofas went on sale after I ordered it. looks great in my new house! Delivery service excellent - good communication. Would use again
14 March 2013
Unprompted review
amazing
Nice quality and design. I was looking for chesterfield so long and saw many sites. This brand was the best and satisfy all my requirements and wishes. Big christmas discount was the last plus to all above.
11 March 2013
Unprompted review
Comfortable quality modern elegance
Very patient staff and lovely show room - colours to dazzle.
11 March 2013
Unprompted review
Fantastic Quality
Love my sofa. So well made and well worth the money. Would recommend to anyone. You won't be disappointed. The staff were so friendly and helpful. Thank you Lovely Sofas
9 March 2013
Unprompted review
The lovelist sofa I have ever purchased!
I am thrilled with my new sofa which is definately a focal point in my room and am so glad I chose the turquoise as it looks wonderful. The service was absolutely excellent and I will most definately buy from you again.
9 March 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.