lowcostholidays Reviews 

20,511
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Anyone that isn't internet savvy or would rather 'leave it to the travel agents' needs to try Lowcostholidays.com.. Straight forward directions on flights.. Which airport is the cheapest? Accommodatio... See more

Company replied

Rated 5 out of 5 stars

Phoning up and getting help from Alison made booking an absolute doddle!! She was so helpful and suggested some things I hadn't considered and pointed me in the right direction for my requirements. T... See more

Company replied

Rated 5 out of 5 stars

Tried a few cheap online holiday sites for a last minute get away! Well I had hell... Saw unbelievable prices until I phoned and heard about the extras the flight times the transfers etc etc! I... See more

Company replied

Rated 5 out of 5 stars

I gave you 5 stars as it was the only way I could comment on this situation. I could not believe it when this e-mail arrived - yesterday Low Cost Holidays went into administration an you are asking me... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Over two million customers travel to a range of beach, city and ski destinations with lowcostholidays every year. We provide thousands of fantastic value holidays for everyone; whether you’re looking for a romantic city break, fun filled family holiday, exotic escape or a 5* luxury getaway.


Contact info

5.0

Excellent

TrustScore 5 out of 5

21k reviews

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5.0

All reviews

(20,511)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Robbers

Booked and took our money 3 days before went into administration...thanks

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Competition

This is my second year of booking with Low Cost and I have not had any problems. I would recommend them to anybody.

15 July 2016
Unprompted review
Rated 4 out of 5 stars

Review

I have booked several times through low cost holidays online, and never had a problem even when I have had to call to change wrongly input information, sometimes they take a few days to reply to emails

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Sun holiday

The Lady on the phone whose name was Jodie, booked our holiday to Torremolinos was so helpful and friendly. She couldn't do enough for us to give us the best deal possible.

15 July 2016
Unprompted review
Rated 1 out of 5 stars

VERY POOR AND ALMOST UNBELIEVABLE

Booked a short break, purposely paid more for early depart flight on the 21st of July, called to check baggage with flight and was told flight times had been changed from an early morning to late afternoon meaning we miss a whole day from a 3 night break. There response was to say they are allowed to change flights and wouldnt refund or give any money back at all... even though we paid a big premium to book early flights and much cheaper flight times were available - how can they get away with just giving us something totally different to what we ordered and refuse to compensate in anyway whatsoever!!?? I am currently waiting to speak to a manager because they are not responding to emails and I have been holding for 45 minutes - despite asking them to call me in my email. This company should be closed by trading standards and there are many other complaints online on various websites, apart from on this one, leading me to believe most of the reviews on here are FAKE!!

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Service with a Smile

I rang to ask a simple question the representative was very friendly, helpful and knowledgeable and made the booking fun. I even got it cheaper than if I had booked it through the website.

15 July 2016
Unprompted review
Rated 5 out of 5 stars

A very easy transaction.

I would not hesitate to use this company again.

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi there,

I'm glad that the booking process went for you so smoothly.
Have a lovely holiday!

Kind regards,
Kasia

Rated 5 out of 5 stars

No problems

Everything went great from the flight to the transfer to our holiday accommodation, no problems. Will definitely be booking with Low Cost again!

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi Sharon,

I'm pleased that everything went to plan for you. Thanks a million for sharing your feedback with us.
Can't wait to welcome you back again in the future, take care!

Kind regards,
Kasia

Rated 5 out of 5 stars

Super helpful five star service

Phoning up and getting help from Alison made booking an absolute doddle!! She was so helpful and suggested some things I hadn't considered and pointed me in the right direction for my requirements.
The only problem I had was trying to book online which repeatedly crashed at the point of payment & I lost out on where we originally wanted to go. Will just phone up straight away next time.

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hello Julia,

I'm delighted to know that our holiday expert was so helpful for you. Thank you very much for the 5 star review and your kind comments, I'll pass it onto Alison.
I wish you a memorable time away!

Kind regards,
Magda P

Rated 4 out of 5 stars

all worked well

So far everything has been very good and easy.

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hello Richard,

I'm pleased to read that your overall experience went to plan and is hassle free.
Let's hope to assist you this way many more times!

Kind regards,
Magda P

Rated 5 out of 5 stars

Great Experience

Managed to book a great last minute deal to Tenerife, easy to use website and app

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hello Ben,

That's fabulous to know we could offer you an attractive deal. Enjoy your time in Tenerife!

Kind regards,
Magda P

Rated 4 out of 5 stars

Easy to use and very convenient

I think the site is very easy to use and makes it easy to get prices, reviews, information, pictures and everything you would need before booking a holiday, even has links to attractions near by the hotels and makes it easy to add on extras such as transfers, made booking my holiday quick and easy, would definitely recommend!

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi Emily,

Thanks a million for sharing your feedback with us. I'm extremely glad that you found our website user friendly and the booking experience was so pleasant for you. I hope you'll bring a lovely memories back home!

Kind regards,
Kasia

Rated 5 out of 5 stars

Great price

Great price for a last minute holiday booking quick and easy to use, as long as the flights run well an excellent service.

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi Rolo,

I'm pleased that booking with us was smooth and pleasant experience for you. Thank you for the highest note.
Wish you an amazing time away!

Kind regards,
Kasia

Rated 4 out of 5 stars

Fast efficient booking

Fast efficient booking service wifi definitely use again

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi George,

I'm delighted to hear that the booking process went for you so smoothly.
Have a great time away!

Kind regards,
Kasia

Rated 5 out of 5 stars

Very good

Very easy to book and no issues with taking payments, as I have encountered with other websites

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi there,

That's wonderful to hear that the booking process was hassle free for you. Thank you for the highest note.
Wish you an unforgettable time away!

Kind regards,
Kasia

Rated 5 out of 5 stars

Great service

15 July 2016
Unprompted review
lowcostholidays logo

Reply from lowcostholidays

Hi Gregory,

I'm happy that you found us great.
Have a relaxing getaway!

Kind regards,
Kasia

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