This company Listens to you, and WORKS WITH YOU to find the right payment, the right schedule and allows adjustments to be made as and when you need them. Lowell also help when any crisis occurs, adj... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

PO Box 13079 Harlow CM20 9TE, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A compassionate company that makes everything right. Easy to connect with, they understand totally and go overboard to help with a plan I can manage
The person I spoke to was kind, understanding and knowledgeable, who did their best not to make me feel worse than I already do, about owing money.
Everybody nowadays has financial issues and I'm no exception. Lowell have been very professional and understanding.P
Very understanding put no pressure on regarding payments was made very comfortable
I’ve been I nightmare paying bills not cos I want to rip people off I just leave it to last minute or forget and it get me into trouble but they have been very understanding and I’m nearly debt free 😊
Very helpful and understanding and made sure I could afford the payment and ensured me if I couldn't keep up with my payments then just phone them and they would help me and come to some arrangement. Staff ver patient & friendly, good service and as i said so helpfully making me at ease too as I suffer from bad anxiety.
Trying to sort finances after a loss of job of bereavement is hard enough without this company hounding you day in day out. Constant phone calls emails messages is so stressful. When getting help and speaking to them and telling your circumstances they do not help they just want to get what they can out of you. Worst company, makes the stress of debt worse, no consideration at all.
I don’t know why these people asked to be reviewed,all heartless vermin like ALL debt collection agencies,I’ll be glad to be rid of them,,preying off of people’s misfortune,run their business on fear even on old statute barred debts like mine,stop asking for reviews as I can’t glamour use bullying
Who have financial problems you did relaxing oppson
I’m satisfied with the outcome of negotiation how it went through and due to my financial situation I’m feeling better
I was very distressed as I don't deal well with people I don't know.i just keep thinking all my things are going to end up in the streets as that's wot used to happen to me as a young girl.so my experience with debt collectors has always been scary.
Same as always ,easy to follow website,contact is immediate!
Very friendly customer service, very polite and easy to talk to, easy to arrange payment plans giving very easy and affordable options.no hassle whatsoever. Lowell are very helpful and they do understand..so they have made things so much easier..
Because im paying loads of these of and still keep getting letters to pay and stuff
Very understanding and thoughtful they can't do enough for you very respectfull stafff thank you!!!!!
This is the only company I'd ever want any dealings with, thanx for them letting me choose a payment plant I could actually afford I have paid off the lot. The staff are extremely helpful
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.