Lowepro Reviews 

I can't begin to say how bad this firm's service is. An unpromising start: the product arrived in a box for a different product from a different manufacturer. It was then the wrong product (and not even the one the box promised!). Here it got properly bad: the listed helpline times out without answer (I tried twice), my email wasn't responded to, livechat was useless, it took 118 hours to respond to a ticket I had to raise and they refused to send out a replacement until the wrong product was back in their warehouse. i ended up having to buy from Wex, at a £20 premium, to get the product in time and to cancel this, after 12 days of pain. Truly awful.

Well constructed bag, however it is much smaller than expected. It is a struggle to get my Nikon Z7 with an L bracket in and out of the bag. Forget extra lenses except for possibly a small 50mm. So much potential, but nearly unusable for me.

This bag size is perfect and is able to carry all my on-the-go camera gear. Great purchase.

Wonderful customer service!

This is my second experience over the years with Lowepro. On both occasions, they provided me with quick help. Their products have literally taken me around the world many times.

This is the greatest camera bag that I have ever owned. I love how the camera gear has a separate area from the spaces for other gear. Being able to access your camera using the side access, while still wearing the bag on one arm, is a game changer. I take so many more shots that I wouldn’t if I had to set my bag down and unzip. It also handles weight very well and is comfortable to carry. For the last week I carried it everywhere with 2 cameras, 3 lenses, and 5 batteries, with no trouble at all. I wore it for 15k steps a day and hardly even noticed it. The luggage handle strap is also useful, and it stays on a carryon roller suitcase perfectly. The weight balance makes airport navigation a breeze. The bag is also slim enough to slide under your seat. Lastly, when I bought it, Lowepro threw in a wire organizer/memory card wallet that really helps keep chargers organized while traveling. It perfectly fits in a dedicated sleeve connected to a strap. Very slick. I love this bag! I’m very picky about camera bags, and have never owned one that checked all the boxes…until now. Buy this bag.

Absolutely fantastic piece of gear that has exceeded my expectations and accomplished every task I have asked of it

The shipping was really fast and before the purchase I inquire about some products and they reply right away. Excellent service from an excellent company. I've been using Lowepro products for almost 15 years and they never disappoint me.

Always great products and customer service.

Have tried in vain to get in contact with Lowepro to find a replacement zipper for my Orion AW. But they do not want to be contacted - and I'm still at a loss!

Looking for a new bag (might not be smart given the pathetic support level) is the same thing: The official web site is defective (can only show 25 product - the "load more items" button is ignored (at least today in firefox)). And the contact form has been sabotaged with an empty country drop down and a thus impossible requirement to state country.
Guess they simply hate to help or hear from their customers... Can't be a good longterm strategy, though?!

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Updates: I've contacted Lowepro as recommended. It went like this: "Iam sorry but we do not have a repair Service,we have the Service Studio 1 Ltd in England and they have a smal stock of Sparepart.
But we do not sell any Zipper." :-(

In the meantime, I've puchased (more or less in panic ;-) a Flipside Trek BP 350 AW. In general it seems OK, but _I'd_ change the small pockets in the belt to webbing to allow strapping on ie. a water bottle. On the same note, the obvious design flaw should be fixed: The side pockets will loose bottles and most other content EVERY time the camera is accessed. I think a viable solution would be a flexible mesh material and full zippers from the top and extending a bit down the side. That would make the side pockets usable in real life - which they are currently not... :-O

Lowepro is the first choice for me when it comes to camera bags. Having three DSLRs and multiple lenses and camera accessories, one bag is just not enough.
Have gone through different bags, mostly going for cheaper ones but you just don't get that quality that you get from LowePro bags. I have purchased four LowePro bags and all of them are priced appropriately - that is, the price is worth the quality of the bag I get. If you are reading this, don't look elsewhere, LowePro has a wide selection of camera bags to satisfy anyone.
Sounds like I was paid by LowePro to do this review, definitely NO. I just feel that any companies who charge customers appropriately for quality products that they sell deserve kudos and recognition.
During these times when we count every cent we spend, its good to know that there are still companies who make high-quality products without overcharging customers, LowePro is one of them.

Products are out standing! The associate service is very good. I had to return a camera bag that was a bit to small for my canonR. I was very disappointed because the bag was every thing that I wanted in a camera bag.
thanks for the great service.

Originally bought the 350 version but it was too small. Customer service was very helpful with refund. Only issue was the cost to repost, however it was my fault for ordering the wrong bag.
Build and quality of the bags are top class and well able to protect my very expensive camera equipment.

Thing went smooth even with a return and replacement

The Drone Backpack price was the cheapest price I found on the internet. The delivery was quicker than I expected; however, it was missing a key item. I contacted Lowepro on Monday morning and they arranged to ship a new one and sent me a return label for the one delivered. I received the replacement backpack that Thursday morning. That was some great customer service! I also love this backpack - it's perfect for my needs!

Bought this bag to hold a Nikon D5000, a Speedlight SB-700, and a 55-200mm zoom lens, plus batteries, filters, cables, and other accessories. Everything fits perfectly, and I have it all at my disposal as I’m out shooting. So far, the bag has survived Eastern Europe and the Baltics and met my every need. Great transaction, fast shipping. If you’re looking for a bag it fit a similar rig, then pull the trigger now.

Received my purchase of Photo Active TLZ 45 AW perfect fit, really solid case well made, I made the right choice as with all Lowepro products so well made and love the built in rain guard. 10/10.

When he bag arrived, I found it better than I thought. Its very spacious and fit my Air 2s fly more kit and accessories including RC pro controller. Even after that, there was more space on top compartment to hold lots if things. The water holder was also large enough to hold my 42oz water bottle yet small enough to hold it tight. The bag is light when emoty yet made with high quality materials. I would highly recommend!!