Warranty is a joke. I've been using Lowepro Flipside AW 500 series bags for years, on my 4th bag. My last AW500 II bag is about 3 years old and got send to Italy because the bottom was worn out, the s... See more
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I’ve been using LowePro lens cases since 2008. I am a wildlife/nature photographer, so having lenses quickly available yet protected is important to me. LowePro’s lens cases allow me to fill both requ... See more
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I needed a secure way of transporting my Canon R3 and kit. After looking around i felt that this manufacturer provided the right balance of features and most importantly, protection for my kit. Plenty... See more
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Top notch quality, if the one I use now is any indication. I ordered two new items to serve as backup or replacement for a similar Lowepro belt loop carrying case that I have used daily for 2 years no... See more
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Company details
Information provided by various external sources
Camera bags, backpacks, and rolling cases to protect and carry photographic and digital devices
Contact info
Italy
- www.lowepro.com
3.9
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Lowepro
Dear Jonny,
thanks a lot for your review; we are very happy that you appreciate our products. We work diligently to find the best solutions that combine high standards of quality and an outstanding service for our end consumers.
Thanks a lot again.
Best regards,
Consumer Care Vitec Imaging Solutions
My husband is very pleased with his new…
My husband is very pleased with his new camera bag as purchased for a birthday present. It looked just as the picture did on the website. He’s looking for to putting his new camera lens in it and the many bits he’s got to go with his camera. With all the different pocket and compartments the bag has. It’s just what he was looking for, and wanting, as his old bag cannot accommodate his new lens. It arrived earlier than expected which was good news and every step from purchasing it, I was kept well informed to the moment arrived. So thumbs up from me.
20 February 2022
Reply from Lowepro
Dear Lisa,
Thank you very much for your feedback. We are delighted to read your review. We work diligently to provide the best service and support for our customers in the most effective way. We are pleased that your husband's present exceeded his expectations.
We really thank you once again and remain at your disposal for any further assistance.
Best regards,
Consumer Care Vitec Imaging Solutions
Fits a 16" laptop securely.
I was having trouble finding a camera bag that would fit a MacBook Pro 16" (2019). This one is working well so far. It is definitely a rigid bag and deep.
The side pockets are HUGE, they hold my 40 oz water bottle, I just run a carabiner through the tripod strap and then through the water bottle handle. Very secure.
14 February 2022
Good product at a good price and fast delivery
Ordered during sale at a very reasonable price, fast delivery and very pleased with the product.
14 February 2022
My discount code wasn’t applied
8 February 2022
Reply from Lowepro
Dear Rome Little,
we thank you for your review. We will contact you within 48h to understand why your code wasn't applied.
Our terms and conditions to redeem a promo code can be found here:
https://www.lowepro.com/uk-en/frequently-asked-questions/#faq-10438-5
Kind regards,
Consumer Care Vitec Imaging Solutions
An excellent service
An excellent service, good price and a very prompt delivery. Very satisfied.
Phil Jones
27 January 2022
Great bag
Great bag, great delivery! Appalling after service.
I bought a camera bag that was advertised as being the right size for my camera. It turns out it wasn’t because the lens was too long. I wrote to get it exchanged! They don’t do them. Ok so I asked to return it. No problem send it back …… still no reply. Getting a bit silly now with the time it all takes. And doubting they are that bothered.
20 January 2022
Reply from Lowepro
Dear Owain, Thanks for your review! We are sorry this hasn't been a clear process for you, we are happy for the item to be returned and refunded. I will contact you via email within the hour to get this resolved for you, if you need anything before our email is info@manfrotto.co.uk, we value your feedback and we will pass this on to our head office. Kind Regards Vitec CS
Great mix of personal gear space and…
Great mix of personal gear space and camera gear space! Well thought through design. Excellent materials and manufacturing.
18 January 2022
Lowepro fan!
Earlier this year I bought a Lowepro TrekBP450AW backpack for my DSLR kit and was very happy with my purchase. Recently I purchased a Nikon 200-500 mm lens for my kit. I discovered with the gear I've acquired since the original pack, I needed additional space. I looked at Lowepro first. I found a case I thought would work, read the reviews, asked questions on a photo website and made the purchase of a 13x32 cm case. So far, extremely happy! The lens fits in the case perfectly, craftsmanship is great.
10 January 2022
My husband loves his boots
5 January 2022
I ordered my camera bag in mid Dec
I ordered my camera bag in mid Dec. and have not received it yet. I have been charged for the camera bag.
3 January 2022
Reply from Lowepro
Hello Don,
According to the tracking information, it appears your package was damaged during transit. We sincerely apologize for any inconvenience this may have caused. The item is currently on backorder for approx. a month. Would you mind waiting for the replacement order to ship or would you prefer to get a refund? Please let us know how you would like to proceed. Additionally, someone in our customer care team will be contacting you directly to resolve this matter. We can also be reached at 201-818-9500 or via email at customercare@vitecgroup.com.
Thank you for your patience & best regards,
Help Desk Representative
If there were 10 stars
If there were 10 stars, I would have gladly given them! I am a professional photographer in NYC and have at least 5 LowePro bags in my collection. The extraordinary customer service I received from Eric to repair my bag will keep me as a loyal customer. He went above and beyond.
I have owned the ProRoller for many years and after regular wear and tear, I had to replace wheels and the luggage handle. Every repair was made easy and the last repair request especially took me by surprise.
After I sent my request, I immediately received a phone call and was offered a new bag instead of going through the repair process.
I was blown away by this offer and it saved me a lot of time and helps me get back to work much faster! I can’t thank Eric and LowePro enough and remain committed!
Happy New Year! Shop LowePro!
Matt
29 December 2021
Unprompted review
My son chose the camera bag…
My son chose the camera bag specifically for his growing media career. He was extremely pleased to receive it and showed us everything inside. It looks wonderful, efficient and well made. I also bought a sturdy camera case for his dad and he was thrilled as he takes his camera running and cycling. Great products.
27 December 2021
Purchased this for my husband and he…
Purchased this for my husband and he loves it. Having retired he has reignited his interest in photography.
I would recommend watching the video on this product as it is very informative.
Very well made by a reputable highly regarded professional company. I purchased directly from Lowepro at a good price.
Delivered in a reasonable time considering the pandemic we are in.
26 December 2021
Quality product and good price
23 December 2021
Amazing product !
23 December 2021
Great Product
I am very pleased with the rolling bag that I ordered. It seems to be very well constructed and fills all my transport needs for my photography equipment and for my laptop and iPad, too. Great design with multiple options for placing (& protecting) cameras, lenses, and accessories. Thank you for a great product!
21 December 2021
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